Titan — Fastrack service very bad...!!!

Address:Kanpur, Uttar Pradesh

I gave my fastrack watch, whose glass was broken and I gave for new glass on 15 July 2014 at your authorise dealer at; WORLD OF TITAN shop no. 1, 113/121 A Swaroop nagar, kanpur. The Description of my watch are as follows: DESIGN: 9336SL01 COMPLAINT: MG BROKAN And now over a month has been passed and I haven't got any positive response from them. I am very disappointed with the service . Kindly take any action. Thakyou
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Dear Rishab Singh,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number and email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve
Dear Rishab Singh,

We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number and email id, so that our team can contact you.

If you require any assistance please call our Care team on[protected].

Regards,
Steve

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