Titan — Manual watch provided instead of automatic | |||
Dear Ma’am/Sir, This is to inform you that, I had purchased a TITAN wrist watch having the model no.(Automatic 9340SM02 Silver/White Analog Watch)on date (14 Jan, 2014) from Lifestyle, Chennai. At the time of purchase I have asked for the automatic watch but later I came to know it was not an automatic wrist watch. I have already paid the amount 9600/- for the automatic one but now every day I have to manually set the key to adjust the appropriate timings. I have gone their more than 5 times and requested for the proper service but they are not caring about it. Therefore I am requesting you to kindly consider my mail as a complaint and take the necessary action to resolve at the earliest. Looking forward for your kind cooperation. Thanks and Regards, Manas Ranjan Mohapatra Ph - [protected] Was this information helpful? | |||
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve