[Resolved] Titan — Marketing messages from Titan store Pitampura, Delhi

sharmaatul95

from Delhi, Delhi

Address:

New Delhi, Delhi

I am a dis-satisfied cutomer of titan watches and just want to be not reminded of pain again and again. But the store keeps on sending me marketing messages even after my repeated requests to remove my mobile number from the list as it is also in NDNC list. Today also i have received message from number [protected] regarding relaunching of store in some E54 avtar with titan eye. If the messages does not stop now, i will make special efforts to get the concerned penalised.

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Aug 13, 2020

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

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Titan Company Customer Care

from Pune, Maharashtra

Verified Support

Dear Sharmaatul95,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve