[Resolved]  Titan Raga — Titan ladies watch

Address:Mumbai City, Maharashtra, 400083

I had purchased ladies watch for my wife on our wedding anniversary last year on 4th june.in last month her glass got cracked so gave it at your dadar, mumbai outlet for repairing. but till date we have not received the watch but getting only excuses that it's been given in company, we wouldn't get it back, go for scheme, it will take time etc. now we are fed up with your service. so kindly request you to return our watch in whatever condition it is. - vijay terse ([protected])
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Aug 7, 2021
Complaint marked as Resolved 
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Your products may be best in market but your after sales service is quite pathetic & traumatic to people.
Dear Vijay,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve

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    +91 80 6660 9028
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    3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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