Titan — Refund of Rs.7729/- against Order No.9380968, Complaint Ticket No.[protected]

Address:	Raheja Navodaya, Flat No.23, Tower 2, SEctor 92, Gurgaon, Haryana
Website:	TANISHQ ONLINE

Dear Sir,

I wish to draw your kind attention that, I had purchased an ear ring through Tanishq Online (handled by Titan) on 29th March, 2023 for Rs.7729/-, which was delivered on 30th March, 2023. Due to poor quality, the said item was returned back on 31st March, 2023 through Blue Dart Courier.

But regret to inform you that, even after several emails and telephone calls they are not releasing my refund amount of Rs.7729/-. As you are aware that, I am not the one customer complaining for refund issues, as I have seen many complaints on Titan for such issues,

I made several calls and emails to them, but neither they are confirming the status of payment nor receiving a firm reply from them as of today i.e. 19th April, 2023. Bank details have already been provided to them for release of money

I therefore, earnestly request your goodself to kindly help me out for getting the money refunded back to my account for which I shall be very much obliged.

As I understand that, this Titan company is scrolling the matters of customers, without any reason whatsoever.

Once again request you to please help me for getting the money refunded from company like Titan.

Thanks and regards,

Dileep Kumar