Titan — repairing is not poosible

saurabh_hsr

from Mumbai, Maharashtra

Address:

Hisar, Haryana

we have purchased a titan men's watch4/ 5 years back, but after sometime chain get broken.We have consulted so many showrooms of titan but noone is saying that it will get repaired. on backside of chain the number written is ML1087.Kindly either replace this watch or adjust some money when we replace it.We are your permanent customers and we want to get joined with this brand througot life but we want some fruitful results.

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Comments

saurabh_hsr

from Mumbai, Maharashtra

Dear Steve,

Thanks for concern and hope to have prompt response.
My email id: [protected]@yahoo.co.in

Thanks
Saurabh

Titan Company Customer Care

from Pune, Maharashtra

Verified Support

Dear Saurabh,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We
apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number, so
that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are
happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve

Titan Company Customer Care

from Pune, Maharashtra

Verified Support

Dear Saurabh,

We have still not received any response. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number, so that our team can contact you.

If you require any assistance please call our Care team on[protected].

Regards,
Steve