Titan Watch — Titan watch, item cidenf2418m01 a225 lkari mrp2095

Address:

Kolkata, West Bengal

I bought a Titan watch on 26th March 2016 from Gariahat showroom Kolkata.Since the wrist band had to be adjusted i asked the sales girl Richa to detach the portion of the wrist band of the bi metallic watch to adjust my wrist.the sales girl returned the watch in a box conveying that she had done the needful. however back home, when i took out the watch from the box, I found the undesirable part of the band not detached. as a result of which i was having problems wearing the watch at ease. having gone back to the showroom today, i was told in the counter that the band was not detachable. It is to bring to your notice that i was not informed about it while buying the watch. I feel that the staff in the Titan showroom forced me to buy the watch without informing me about the manufacture of the watch.moreover, when i am ready to exchange it for another watch, they are unable to show me watches of the same kind in the same price range. the behavior of the staff were rude and uncompromising.I am extremely disappointed with the showroom.I hope that the matter would be taken in all seriousness and addressed in the earliest.
Regards
Priyadarshini Sircar
Professor