TNSTC — About employee

I used to travel from Chengalpattu tollgate to sothupakkam for wedding reception on last Tuesday night 07-12-21 around 7pm. While bording I asked to the bus conductor the Bus will stop on the that station or not. He ensuring it will stops. After boarded me and wife after crossing Chengalpattu he gives me ticket for travel. And said bus will be not stopped that station and get down on melmaruvathor. I stunned because before boarding I asked 6 more buses will stop or not on sothupakkam station due to we kept my children home alone.to reach home earlier.he very desappointed me also put me in stressed.
My humble request is for the revenue of transportation don't play with passenger life. And train the conductor how treat a citizen's. Also take necessary action on him. I attached the bus conductor image for reference. And the bus number is TN21N1667.