TNSTC — Complaint about fault in TNSTC Application regarding Female passenger seated next to male passenger in reservation ticket booking

Website: TNSTC Application

Sir/madam

I, Priya R, travelled in SETC Bus from Rajapalayam to Pennadam on 24-04-26 and Pennadam to Rajapalayam on 26-04-26, booked my reservation tickets through TNSTC Application on 13-04-26, as my tickets are attached below. While booking, there is no intimation of male passenger seated next to me. But when I was stepped into the bus, I was seated next to the male passenger on both of these days.

Due to conductor support, I had changed my seat and got seated in other way, near to lady passenger side on both days. If there is no vacant seat available or none can be convinced to change my seat, as a single lady passenger, I may be got harrassed in unsafe night time. In this case, no one could pay off for my trauma and pain.

Please take necessary action to resolve this issue as soon as possible. Prevention is better than cure. Please update the software of TNSTC Application to intimate the gender of passenger nearby before booking and payment so that any passenger will get to know about it.

Please consider my request and do the needful.

Regards,
Priya R.