TNSTC — Give my money back

Address:	attibele
Website:	www.geocities.ws/murugesan

Hi,

TN 01 AN 3350 did not came at Attibele toll gate from 01:25 PM to 02:55 PM for my PNR: T39220261 on Sun 27-Nov-2022
can you give me back my money 500.00 to my bank account back ?
1) i have not received any SMS
2) I called TNSTC help desk who gave me 5 mobile numbers and none of them helped me to get the bus ?
I am begging my money 500.00 back to me ?

Regards,
N.Murugesan