TNSTC — Not accepting the E reservation by the conductor-Reg

Address:

Cuddalore, Tamil Nadu

Sir, I have reserved a bus ticket from Neyveli to Chennai to travel on 15/02/2015 at 14:30Hrs for my daughter P. Sarayu. (PNR No Y9791024). Myself boarded my daughter on the bus at seat no 36 at 14:25 Hrs on the bus bearing registration no TN 32 N 3469. The bus departed at 14:30Hrs. After some time bus conductor approached the passenger for ticket she shown the E reservation ticket, but he refused to accept and insists to purchase a ticket telling that the bus is special. As no other alternative she took ticket in the bus. So I kindly request you to do the needful to refund the reservation amount. Note I have attached the e ticket for your reference. Immediately I made a complaint through telephone no [protected]. Thanking you,