[Resolved] Togofogo.com / Upr eCommerce — need a refund for the fake mobiles received

arun.km

from Bengaluru, Karnataka

Address:

560039

Ordered Nokia combo mobiles directly as registration was not mandatory. Received the order and found to be fake. Phones are not at all working. There is no option to return and the customer care number provided in website is also not working.
So need a refund and let us know the procedure to return. Stop providing fake products for genuine customers to avoid your company becoming worst.

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Aug 21, 2017

Complaint marked as Resolved

Togofogo.com / UPR eCommerce customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2017

Togofogo.com / UPR eCommerce Customer Care's response Dear Sir,

Sorry for inconvenience,

Would request you to kindly share your registered mobile no, order no or registered email id for check and verify your order.

Regards,
Shailendra Tiwari