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Toreto Retail Complaints & Reviews

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Updated: Aug 1, 2022
Complaints 18
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18
It is disappointing 😔 Toreto Retail has not been very active in resolving complaints. This lack of response can hurt the overall customer experience and the company's reputation. We suggest that Toreto Retail address these customer issues as soon as possible.
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Electronics & Appliances
Toreto Retail

Toreto Retail reviews & complaints(18)

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S
Shreyanshu Rakshak
Aug 1, 2022
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Tor pulsar (tor-228)

One of the worst ear phone ever had, when it was bought it worked properly but after some day there are multiple issues in it it sometimes charges but sometimes not it is not able to connect properly, after some times the sound quality changes, even after being fully charged it shows 10% charging, really fed up with the product, hope you will resolve my issue....
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R
Rajputclub2
Jun 15, 2022
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Address: B19 Ganpati plaza mi riad jaipur

Single speaker is not working
Toreto Retail customer support has been notified about the posted complaint.
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    N
    Nitink91
    from Mumbai, Maharashtra
    Apr 13, 2022
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    Website: www.toreto.in

    I have purchased a portable charger from Amazon of the company toreto ... However just started using it few days ago and the battery has bloated inspite of having a very low usage.
    I have attached the pic for reference.
    +1 photos
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      A
      Abhishek Kheratkar
      Mar 4, 2022
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      I m purchased Toreto tor run smart fitness band it's not charging
      Toreto Retail customer support has been notified about the posted complaint.
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        J
        Jaiprakash198
        from Ballia, Uttar Pradesh
        Feb 26, 2022
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        Address: Ballia

        Speaker is not charging in off mode. When the switch is on it is charging for few seconds and again stop charging.
        Toreto Retail customer support has been notified about the posted complaint.
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          S
          Samvel Panem
          from Chennai, Tamil Nadu
          Sep 14, 2021
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          I ordered a BT speaker and money has been deducted, however there is no confirmation message from toreto and when I asked customer care, it has informed due to technical issue and it will take time and now more than 4 days and still there is no response for my email, messages.
          Toreto Retail customer support has been notified about the posted complaint.
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            K
            Krispatel
            Jul 31, 2021
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            Address: Mahesana

            One side regular not working.sometime working some time not working...
            Toreto Retail customer support has been notified about the posted complaint.
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              A
              Abagnale
              Jul 19, 2021
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              Address: No 207, strahans road, pattalam,chennai-600012

              Right side speaker It's not working
              Toreto Retail customer support has been notified about the posted complaint.
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                V
                Vjsharma@1996
                Jul 7, 2021
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                Dear sir
                I purchased an earphone o[censored]r company but after 3 months one of the speakers has turned off. Bit is in warranty period
                I have returned to shopkeeper for repairing it.. But still I didn't get any information about that so pls u inform me about the service center o[censored]r company in jaipur, Rajasthan, so that I could be satisfied with all this and get my earphone and bill voucher.
                I hope u will see in this matter as soon as possible.

                Thanks
                Toreto Retail customer support has been notified about the posted complaint.
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                  R
                  Rakesh93@
                  Jun 26, 2021
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                  Address: SHIVRAJE CHOWK, MALPUR ROAD

                  Dear toreto company I had taken your company's headphones. In 2 or 3 months one of its side chi wires became loose and one of the speakers turned off. Please provide the facility to repair it. My name is rakesh koli my mob. No. [protected] my residence in dhule maharashtra India 425408
                  Toreto Retail customer support has been notified about the posted complaint.
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                    T
                    Toreto111
                    Dec 6, 2020
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                    Toreto bt thrill-2 Tor-264 one side speaker not working... Item was under warranty and the same was returned for repair in 14 october 2020, but still neighter received any response not my product. All details and receipts are attatched for your reference.
                    +2 photos
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                      V
                      Vkrm Dude
                      Nov 14, 2020
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                      Address: 6/336 1st floor trilok puri delhi-110091

                      Dear, , ,
                      I has last year buying toreto-tor bluetooth speaker this speaker very good experience but now is suddenly not working order, , , please repair my bluetooth speaker asap, , , ,
                      Thankyou
                      Toreto Retail customer support has been notified about the posted complaint.
                      Nov 14, 2020
                      Updated by Vkrm Dude                       Dear, , ,
                      Repair my toreto-tor bluetooth speaker asap...thankyou
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                        A
                        aceanuj
                        Dec 17, 2019
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                        Address: Netaji Subhash place, Delhi India, New Delhi, Delhi, 110032

                        I have purchased a usb type c cable for my father's phone and it was not working properly. It shows fast charging after multiple tries on his galaxy s8+. I went to the nsp delhi service center and told one person about the issue and he told to submit the cable with bill and that he will send the new one to my address. It has been a month and i am still waiting to get any updates or whatsoever.

                        I have purchased a lot of toreto products, but faced this problem for the first time. It is not a good practice to make the long associated customer with company angry and customer representatives should be chosen to help the customers, not to make them angry!!!
                        Toreto Retail customer support has been notified about the posted complaint.
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                          H
                          hemant72
                          from Noida, Uttar Pradesh
                          May 30, 2019
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                          Address: 1/26 2ND FLOOR, LALITAPARK LAXMINAGAR, 110092

                          My self arush finserv
                          Actually i purchased a wireless stereo earbuds on 02/02/2019.in starting there is no problem with headsets. But last eveing suddenly my right earbuds dont give any response. Please response asap. I dont know what type of product is this. I think that was not long lastic product.
                          Contact number-[protected]/[protected]
                          Plz repalce this.
                          May i know how much time you guys will take for responding on my complaint and what time you will gona take for replace this one.
                          +3 photos
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                            T
                            Taran aulakh
                            from Nabha, Punjab
                            Jan 4, 2019
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                            Address: Sangrur, Punjab, 148024

                            I have purchased bluetooth headphone from sangrur (Delhi dot, kaula park, sangrur) dealer in oct-2018 and he given me replacement warranty of 6 month if it stopped working, and one left side head phone stopped working in 1 dec-2018 & i have submitted it to dealer for replacement, however its about 1 month passed still he has not given any reply about it, i have visited so many times in his shop he always give the same reply that new earphones are out of stock.
                            Regards
                            Taranjeet singh
                            Toreto Retail customer support has been notified about the posted complaint.
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                              A
                              Aakashrai
                              from Jodhpur, Rajasthan
                              Aug 28, 2018
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                              Address: 110009
                              Website: www.toreto.in

                              Hi, i have purchased tbe-804 bluetooth earphones a week back after hearing some nice reviews about this particular product. While using, from the 1st day its giving me trouble. While watching video on youtube or any other application it disconnects for a while and then connects again. It is even more annoying when i am using it for taking calls as it misses some of the conversation. Could you please assist me how to fix it as i have called the customer care but they are responding at all.
                              Name :- aakash
                              Contact number :- [protected]
                              Email address :- [protected]@gmail.com
                              Toreto Retail customer support has been notified about the posted complaint.
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                                C
                                customer 001
                                from Mumbai, Maharashtra
                                Mar 14, 2018
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                                Address: 400607
                                Website: Toreto

                                I had purchased a toreto torcast device from a shop here to connect my sony bravia to pixel2. Followed all instructions in manual and even tried what's shown on youtube but to no avail! It keeps giving error "casting to toreto" and disconnects immediately. I have been shifted my router to same room as tv to ensure its not a wifi connection problem.

                                I tried calling all support numbers given on toreto site and other forums but says wrong number.

                                Kindly provide a solution asap!!
                                Toreto Retail customer support has been notified about the posted complaint.
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                                  G
                                  goku.raun
                                  from Noida, Uttar Pradesh
                                  Nov 19, 2015
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                                  Address: 110031
                                  Website: Toreto.co

                                  Toreto govind puri delhi-19 Been using toreto's product for last 2 years. genuine problem regarding usb cable was rejected by employee Problems faced Misbehaviour by employee, not letting consumer talk to head of branch, neglecting genuine problem of product, Disapproving for replacement misleading consumer regarding replace warranties.
                                  Toreto Retail customer support has been notified about the posted complaint.
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                                  Bluetooth not connect

                                  Replacement issue - Comment #3375972 - Image #0
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