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Torrent Power Complaints & Reviews

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Last updated Apr 24, 2024
Complaints 633
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Torrent Power Head Office Address

Torrent House, Off Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India
380009

Torrent Power reviews & complaints page 11

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B
Bhiwandi consumers
Jul 1, 2021
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Solar Banking unit reset without compensating

All the solar net metering consumers in Bhiwandi has not been compensated for many years for the the excess energy supplied to grid....
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R
RajeshTVS
Jul 1, 2021
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Disconnection of Service without any information

Address:Shree Ganesh Complex, Gundavli Village, Bhiwandi Thane 421302

Service [protected] has disconnected without any information, got disconnection paper after disconnection of the same.

I had made advance payment except one month.

Not get any information for disconnection even after my email id and Phone number registered with service meter.

Now, i am following up for reconnection over call and thru eamils also since last three days after making pending payment.br...
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S
Sandiip Lathiya
Jul 1, 2021
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Frequent power failure

Hi,

consumer number[protected]
Address - VIJYA APPT. A BLOCKNEAR JAMNA NAGAR BUS STANDOPP. SAURABH SOC.GHODDOD ROAD, Surat.

power failure in this area increasing day by day, this month more than 7-8 times long power failure (more than 2-3 hours every time) observed, Need to improve power stability. it may spoil company's image as people around here not happy with the services.

please resolve...
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D
Dandotiyajii
Jun 30, 2021
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Electricity cutoff ( Fraud )

Torrent power, Agra is doing a fraud with us every day from last 1 week they cut the electricity supply or dim the voltage and when we call them to ask about the fault every day they tell the same reason that there is some issues we are working on it.
Everyday from last 1 week on the same time they start facing issues and cut off the supply. Liers
Please take a strict action against them they are doing whatever they want to...
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M
munawwar shaikh
Jun 30, 2021
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High bill though we are not residing in that house

Address:502/Imran mazil, Narayan nagar, near GR Patil college, Mumbra Thane- 400612

Hi Team,
Continuously I am following up with you through email and phone but there is no response.I have raised multiple tickets with you still no progress, as per trailing mail I have requested for the escalation matrix and that also you didn't share with me.
As I informed earlier We have not been residing in the house since the last couple of years. Still We are getting heavy electricity bills, not sure what is the reason...
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T
Tamiz Sheikh
Jun 30, 2021
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Wrong bill

Address:Ahmedabad
Website:www.torrentpower.com

We are electricity consumer with Torrent Power, Ahmedabad with consumer no 403244. We have consumed 432 units in last bill (attached). Torrent power calculator in app gives bill amount as Rs 2361.62. However, I am charged Rs 3607 in the bill. Kindly order Torrent to refund the extra amount charged along with Govt duty and GST....
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Pradyut Dhar
from Ahmedabad, Gujarat
Jun 30, 2021
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Unethical behavior on email and customer care

Address:Ahmedabad

I had a meter problem with Torrent Power. They have sent a resolution for the same in Gujarati language which i dont know. Even after constantly asking them to provide it in English. Plus Mr. Sitaram, A customer care officer was rude and very much impolite....
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Date : June 2020
Gh 5 corner, Sector 22, Gandhinagar

Main pole light of road from Gh 5 to Ch 5 turned off and they couldn't turn it on after so much effort as power supply sub station on road went of after shocks. They fetched supply line from DP near my house and it is high voltage, open and live. It as very dangerous for us and people around us. Please do something about it.

Complaint is in general...
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R
Rajat64
Jun 29, 2021
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Voltage fluctuations in meter

Address:Agra

Respect sir,

As per above captioned matter, this is to inform you that I am the customer of torrent power service no.[protected] in the name of Shri bulaki das rathore house no. 21/154 Dhuliya Ganj Chauraha agra. there is too much voltage fluctuations in our electricity meter from 10:30pm of 29/06/2021 onwards and customer service number of torrent power ltd is also not working in this area. please pay esteemed attention to...
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R
Ravi J S
Jun 29, 2021
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Service No -100544525 for higher Bill

Service No[protected].

My Bill for the month of June 21 which is exhorbitanly high, we are working professional and I am not convinced with the last bill generated, We have 1 A/c, tubelights n fan which is usually used n evening / night time so my daily consumption is not high, Last month bill is almost the double and almost high to my average bill amount. Request you to please look into the matter and expect a satisfactory...
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B
breadliner
Jun 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Meter display is not working

Address:shop -6/G GR.FL silicon park A Magob puna k. road b/s pramukh hospital Surat.

My service number is[protected] date 29/06/2021 i show my meter at morning and i see meter display was not working i request to you please solve this issue ASAP....
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M
Mrkardam
Jun 27, 2021
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Load extension

Hi sir/madam i had called many times on costumer care number for load extension in my torrent power connection but didn't understand its process or even requested head office but nothing happened...
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S
Sakshi62838
Jun 26, 2021
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40 hours and still no electricity

Address:Agra

There was a short circuit in our mnc box 3 days ago and there were more than 40 houses who lost their electricity because of that after 20 hours the team came and fixed it somehow but now there is some fault in my connection and now its been more than 10 hours i have been continuously calling torrent power and they are acting very rude now there is no water at my house my father was tested positive last week what do i do how do i get help...
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A
Arnav441
Jun 25, 2021
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Bill is more than the power consumed

Its been about a year since we are experiencing inflation in our torrent bills . We have two air conditioners at our house out of which we use only one mostly. The bill this month came out to be Rs.14109. It is getting difficult for us to afford this amount and we would like to get this problem inspected as soon as possible....
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A
Aishwarya Pangare
Jun 24, 2021
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High bill amount

Address:Torrent power diva east

So cheap service, Our room is in diva east 400612 (thane), but no one is living there still 6 months, still they gave us electricity bill above 500. We complaint there so many times, we gave them the photograph or video of meter reading, complaint letter also, but still they are giving so much bill. Now what we can do ?. They said that pay this bill we will adjest or correct the next bill, but does nothing. How we can pay the bill. What we...
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TejasMalavaniya
Jun 24, 2021
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100037312 bill not received and online payment cant do

Address:A336 shreyans complex Vejalpur

Subjected item is complain .
This is second time complain and mail given for bill but the lady said I shall share on Whatspp but till time not get bill and online payment also not possible now. Help me out...
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C
chimanbhai patel
Jun 23, 2021
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Power cut in our side

Address:206/20 star enterprise nr gulabnagar suhej farm narola

There has been power cut in devang estate near solid waste dump site in narol since 2 days no one has came to solve this issue I have complaint 50 times and 12 company has find these issue in our side and these all had complain several times .we also complaint many times but no response came till now the same problem was found in last area in our site.1year had gone then also this issue is not solved .now meter box had touched to ground and...
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Chetan Uttam Pawar
Jun 23, 2021
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Not given bill in time

Address:Joshi Compound Sonale Villege Thane Bhiwandi 421302

Hello sir / mam
I am chetan pawar I am Form Sonale Bhiwandi Torrent power not give me bill in before Due date my bill due date is
[protected] but He will give me bill in
[protected] Then why i am pay extra charges for that bill that is not my mistake
Please Do Something...
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A
Anisha bagban
Jun 23, 2021
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Sift to non rgp commercial

My service number is 3091414 and it is in non rgp commercial but it is my house and residential. in my house nothing working as a commercial. it's electric bill charge me as commercial and it is very high please provide me rgp electrical bill with residential charges.

my address is E-289, sankalitnagar, juhapura, sarkhej road ahmedabad
and mobile number is [protected]...
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J
Jafar Husain Ansari
Jun 23, 2021
Jun 23, 2021
This thread was updated on Jun 23, 2021
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Facing problem every week 24 hrs to 30hrs No power supply

Address:AAM PADA Bhiwandi

Facing evey weak 24hrs to 30hrs No power ⚡ supply 4 to 5 time in month.
Please solve our problems
We are facing No power supply from 2:00pm 22 june 2021 to till now...
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