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Updated: Jul 17, 2025
Complaints 634
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Torrent Power reviews & complaints page 15

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M
Mahander88
May 12, 2021
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Address: Ahmedabad

Dear Sir,

There was defect in meter and Torrent team replaced meter and charged the bill for Feb2021 with units 6times as compared to previous i.e around 200 unit in feb2020. When we asked questions they said its cumulative assumption of last 3 bills which were high.
They said they will check and actual bill will come. But Torrent power cheating the consumer and plundering with name of farud and mal practice of fault meters.
And they are unable to retrieve exact unit that might be around 200 unit but they charged us 1200 units which is too high and without any justification.

If Torrent team look into last 5yrs data they it's clear about unit consumed. And also post changing meter its give faulty result and units are adding too fast without utilizsting electricity.

It's pure case of fraud and cheating and there is no gravince cell in Torrent power. Very strange.
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    M
    Mahander88
    May 12, 2021
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    Address: Isanpur

    There was defect in meter and Torrent team replaced meter and charged the bill for Feb2021 with units 4times as compared to previous. When we asked questions they said its cumulative assumption of last 3 bills whisk were high. Torrent power cheating the consumer and plundering with name of farud and mal practice.
    And they are unable to retrieve exact unit that might be around 200 unit but they charged us 1200 units which too high and without any justification.
    +1 photos
    Torrent Power customer support has been notified about the posted complaint.
    May 12, 2021
    Updated by Mahander88     Torrent power team is cheating to customer with name of faulty meter.
    May 12, 2021
    Updated by Mahander88     Ahmedabad unit, they told me that they will check and revert but not responded to anyone.
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      A
      Ajit singh mann
      May 9, 2021
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      Address: Q/6 sujata flats. Near rajkamal restaurant.. Sahibaug ahmedabad 380004

      My house electricity bill is coming very high.

      Even though we are Notat home than also it's coming very high.

      Pls look into as facing this issue since last 2 years
      Torrent Power customer support has been notified about the posted complaint.
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        A
        Abeed Khan
        May 6, 2021
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        Address: B 302 KHUSHNUMA APARTMENT KADAR PALACE KAUSA MUMBRA THANE 400612

        Consumer no:[protected]
        name: anwar abeed khan
        email id:[protected]@gmail.Com
        cont no:[protected]
        complaint: before one year ago i am getting a bill under 1500/ but now from last 10month i am getting a bill between 2000 to 2500 why its is you can verify my house i dont have air condition and all but every month i am getting reading above 200. In a month of march 2021 the reading was 202 and now in the month of april 2021 the reading was 262 how it is possible. My meter was so fast i don't know how may be the meter is faulty so pls visit and check my meter and please do the needfull.
        Torrent Power customer support has been notified about the posted complaint.
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          A
          akhil7nda
          May 6, 2021
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          Address: AGRA

          Meter shifting is urgently required at same address due renovation of house
          Torrent Power customer support has been notified about the posted complaint.
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            M
            Mrunali More
            May 2, 2021
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            Wrong electricity bill

            Address: Torrent Power Limited , Nature Glory, Parsik Nagar, Kalwa,Thane - 400605

            Torrent power connected from January before January all due bill was paid. from the January billing unit is very high at that time we don't have that much things which consumed high electricity. also the Wheeling charges in January is high. apart from that we've totaled all the months electricity bill charges i.e. 4321.76 Rs. but the bill which is arrived had the amount Rs 4790. here also the amount is increased by rs 500. hence we are request...
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            Vishal Kunte
            May 2, 2021
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            Kalwa main light kab se gayi hain

            At covid time eletricity not avaliable in kalwa west... Plz... Request to u dont close electic power in area......
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            M
            Mayur ‌jadav
            May 1, 2021
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            Address: Gandhinagar sector 3 d plot 1182/5 GH road near hi tech hospital

            નમસ્કાર સાહેબ શ્રી
            જણાવવાનું કે હું ગાંધીનગર સેક્ટર 3d માં પ્લોટ નંબર 1182 માં રહું છું... હમણાં અમારી બાજુના ઘરમાં ટોરેન્ટ પાવર ની લાઈટ લીધી હોવાના કારણે અમારા પ્લોટ ની આગળ રહેલ પેવર બ્લોક ટોરેન્ટ પાવરના માણસોએ નીકાળી દીધેલ છે.. અને આ બ્લોક ને નુકસાન પહોંચાડેલ છે.. તો વહેલા કામ કરી જવા નમ્ર અરજ
            Torrent Power customer support has been notified about the posted complaint.
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              S
              Siddiqui
              Apr 30, 2021
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              Last tym my units consumption in march-21 was 134 and charges were 1070 n in april it is 181 units n bill cost is 2550. In lockdown they cant just leave the charges or stop taking it instead of that they send high electricity bill.there is no man come to see the meter reading just sending the bills units by their own.
              Torrent Power customer support has been notified about the posted complaint.
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                P
                Pdgupta621
                Apr 29, 2021
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                Address: 71 sulehkul nagar shahganj bodla road agra

                As the above mentioned id the complaint is still not resolved here i attach the video of my meter reading. Please find the video and try to resolved it as soon as possible
                Torrent Power customer support has been notified about the posted complaint.
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                  S
                  Suveb Thakur
                  from Mumbai, Maharashtra
                  Apr 28, 2021
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                  My electricity units for march was 353 and bill charged was 1680. In April month my electricity units were 287 but bill charged is 2600.

                  My details are :
                  Name :- Khadija siraj faquih
                  Meter no :[protected]
                  T No :- [protected]
                  BP no :- [protected]

                  Pls reply me on this

                  Regards,
                  Suveb
                  Mob :- [protected]
                  Torrent Power customer support has been notified about the posted complaint.
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                    P
                    Pranayk
                    Apr 27, 2021
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                    Address: River wood park 36 704 kalyan shil road near desai naka khidkali 421204

                    Hi my consumer number is[protected] comes is shill phta devision 4643

                    My billing cycle for taking meter reading is 20th of evey month but this time when person not came for reading I have submit reading on torrent power app and I recvd refernce number also but after this my ready showing different.

                    When u call to torrent power call center they not taking complain
                    Torrent Power customer support has been notified about the posted complaint.
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                      N
                      Narendrasingh H. Rajput
                      Apr 27, 2021
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                      Address: 190, SANTOSHIKRUPA SOC., Dabholi Road, Katargam,

                      1 Light & 1 Fane Only Used so why very high bill of my house
                      Torrent Power customer support has been notified about the posted complaint.
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                        B
                        Balchandra Shetty
                        Apr 24, 2021
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                        Dear Sir,

                        Complaint for High Bill:

                        This month, there was no meter reading taken, and I have received a very high bill this month.
                        The average bill, i received monthly is around. Rs. 450/-
                        But this month i received high bill for Rs. 2047.12

                        Request you to please help in this matter.

                        Thanking you on behalf of,
                        K K Shetty
                        Service number[protected]
                        Mobile: [protected]
                        +2 photos
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                          S
                          sbraval
                          from Pune, Maharashtra
                          Apr 24, 2021
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                          Excess amount deducted in the bill

                          Address: Vejalpur, Ahmedabad

                          Torrent consumer number : 259704.
                          Torrent is deducting Rs 689 in each bill for the Ujala fan and tubelights. I never purchased those item on EMI. I paid cash and have proof of that.
                          I have sent them proof of forged document of that agency. But still torrent has is dedcting Rs 689 in each bill.
                          Pl act on my request and help me to get back this amount....
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                          vaibhav2021
                          Apr 23, 2021
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                          Address: 46 harishchandra park society. near pragatinagar garden,380013 ahmedabad india

                          I went to your office on 27th of feb for meter shifting request. I paid your all service charge on that as well submitted noc. And they promise me to complete work with in 15 days. But still it is pending. Due to this my house renovation work is pending. My service number is 241720.

                          I request you to finish my work as soon as possible.
                          Torrent Power customer support has been notified about the posted complaint.
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                            V
                            vaibhav2021
                            Apr 23, 2021
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                            Address: 46 Harish chandra park society, Near Pragatinagar garden, Ahmedabad India

                            I went to your office on 27th of feb for meter shifting request. I paid your all service charge on that as well submitted noc. And they promise me to complete work with in 15 days. But still it is pending. Due to this my house renovation work is pending. My service number is 271720.

                            I request you to finish my work as soon as possible.
                            Torrent Power customer support has been notified about the posted complaint.
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                              M
                              Mjay@1993
                              Apr 23, 2021
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                              Shifting of Meter

                              Address: A-3, Karnanvatinagar Near Bapasitaram Chowk New Naroda, Ahmedabad- 382345

                              Sir I had application for shifitng of Meter alongwith DP shifting around 8 to 10 days before and made payment around 10, 000 for that to the torrent power and when we ask through customer care that when will the meter shifting works will acually will be carried out they say that it is government formality and take some time.

                              My Complain is that how much time it will take to shift meter from one place to another even 8 days...
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                              S
                              Shubham Sanjay Khatri
                              Apr 23, 2021
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                              Dear Team,

                              This mail is in regard to a complaint against capturing wrong reading unit in an E bill of March 2021. Complaint number is [protected].

                              Consumer number[protected].

                              I track my daily consumption of electricity. According to my records, on 15th march present reading was 21838 but we received bill with present reading mentioned as 21938.

                              It seems it is typo error, present reading on 4th April 2021 at 2.30 PM is 21892. Please find attached photos of present reading and E bill of march month.

                              Hope to hear from you soon.

                              I have sent a mail on 4th April at 14.37. i have sent a reminder mail on 5th April. Please refer attached photos in that mail
                              Torrent Power customer support has been notified about the posted complaint.
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                              Pfa bill

                              Request to help - Wrong present reading unit captured in an E Bill of March 2021 - Comment #3825773 - Image #0
                              Reply
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                                G
                                Gautam Bhatiya
                                Apr 22, 2021
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                                Address: Torrent Power Limited, Ambawadi, Ahmedabad -15

                                Respected Sir
                                I’m writing to make a complaint about extra charges on Service no. 580632 in the billing month of February 2021. I have paid the last bill amount on[protected]. We want the bifurcation of extra amount Rs. 2035 imposed by you. Why am I eligible to pay the amount of Rs. 2035?

                                Please investigate the matter and find out the error.

                                I hope my complaint will be resolved as soon as possible.

                                Thanking you.
                                Torrent Power customer support has been notified about the posted complaint.
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