Torrent Power
Torrent Power Ltd.
Customer satisfaction rating: 13%
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395
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Torrent Power Customer Care

Address
Torrent House, Off Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India - 380009

Customer Care Phone Numbers and Contacts

Additional info

Plants

SUGEN Mega Power Plant

Off National Highway No. 8, Taluka Kamrej,

District Surat-394155

AMGEN Power Plant

400 MW - Sabarmati, Ahmedabad-380005

100 MW - Vatva, Ahmedabad-382445

Distribution Divisions

Ahmedabad Distribution License Area:

Electricity House, Lal Darwaja, Ahmedabad-380001

Surat Distribution License Area

Torrent House, Station Road, Surat-395003

Bhiwandi Distribution Franchisee

Old Agra Road, Anjur Phata, Bhiwandi-421302

Agra Distribution Franchisee

l 6, Raghunath Nagar, Suresh Plaza Market,

Opp. Sanjay Place, M. G. Road, Agra-282002


Submit a Complaint
Customer satisfaction rating
13%
Complaints
395
Pending
0
Resolved
50
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So far so good - The company responded to our notifications and is working on resolving complaints.

Torrent Power Complaints & Reviews

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Sirji we have all ready. Send coplain yesturday .But not proper reply on ur side .My primises is commercial not residence so pls request ur torrent power pls solution fast
costomer no.75035
my complain no.[protected] abount 4.00pm dt.7.8.15
m.No.[protected] vinod
Your service your is so dull...I called minimum 5 to 7 times ...amraivadi zonel office also receiv the call but put in side...and not give proper answer...

Light bill levanu hoy tyare to badha rules yad avi jay 6e...and servise apvani hoy tyare ek dam chheli kaxa ni...
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    Today i went to torrent power office for payment of bill. Where i ask the senior officer to use toilet but they said "that...
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    Dear Sir,

    It is requested to you that, please adjust my excess bill months of may 2016 .

    Total...
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    I have downloaded a film (captain america civil war) in 22nd july, but about 704mb it has downloaded, that is, 98%of film...
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    There is no electricity from monday evening some faults in meter, its been 36 hours from now, electricity is not there. i have complained yesterday morning and my complain id[protected] and service number[protected] tried to talk with customer care person 12 times, all the time they have given false commitment and still electricity doesn't restored. me nand my family facing problem due this problem, please fix this problem as soon as possible.
    Jul 20, 2016

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      There is no electricity from yesterday evening and this is major problem now in rasulabad, shah-e-alam. its been 21 hours from now, electricity is not there. i have complained today morning and my complain id ([protected]). tried to talk with customer care person 3 times, all the time they have given false commitment and still electricity doesn't restored.
      Jul 12, 2016

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        In every one month your company lights are gone for 2 or 4 hours in Ahmedabad Shahalam rasulabad so my request is that please do something regarding this issue because we have children's of age 1 year in our house also in the area also I do accepting your earliest convenience as soon as you can today also lights is gone

        Warm Regards
        Abu Pathan
        Jul 12, 2016

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        Torrent Power customer support has been notified about the posted complaint.
        This is major problem in Rasulabad, Shah-E-Alam. Its been 21 hours from now, electricity is not there. Tried to talk with Customer care person 3 times, all the time they have given false commitment and still electricity doesn't restored.
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          Torrent service no.[protected]

          I have paid my electricity bill online sunday morning, amount was deducted from...
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          Govt quarter no. 37/437 (it colony) service no. 262352 new vadaj near vijaya nagar society. pl. refer your electricity bill...
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          Dear Sir,
          I stay in Agra and we have the Electricity Connection No. 238072. There was some issue with the electricity...
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          I have submitted complaint 2 3 times in 3-4 month.i have 5kw connction but i want 3phase connection which is still pending.. i mr. rathore regarding this issu he hv forwarded 2 times my request workers came 2 time at my home as said i ll come tomorrow they never came back..
          My connction num is 244522
          Kindly solve this issu otherwise i have take serious action .
          Jun 21, 2016

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            Harshad patel patel
            Today at 12:22

            To

            Connect. [protected]@torrentpower.com

            Vigilance...
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            Due to summer high temp., Our electricity main cable heated and lights gone off in four houses. Emergency officer came and temporary cable installed for two three days but still permanent cable not installed after 15 days passed.my father has taking medical treatment and he has not bare high temp., 24 hrs AC required for him.
            We have chasing this problem since 15 days
            I requested to install permanent cable or give permanent solution.
            One medical patient
            Jun 05, 2016

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              My service no. is 393383, its been more than 2 months as I have three phase heavy line . you have given load from my connection to others and I was promised that it connection over my bunglow would be temporary . It seems your engineers are lazy and not wanting to solve any complain. I am highly dignified person and now I cannot stand this kind of service from torrent at all. I want immediate action on my problem.
              I am not at all able to even swtich on a light or fan, as i swtich on any electric item the MSB falls down. The wiremen told me that as i have 3 phase heavy commercial line, you've linked only on single phase. on this single phase my entire bunglow is standing.

              Request you to do the need as early as possible.
              No electricity due to improper services
              No electricity due to improper services
              No electricity due to improper services
              May 30, 2016

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                Service no.: 2166521.We are facing frequent power cut issue in only our house of the whole society. Every alternate for two hours we are suffering from power cut. And now for three days every evening at dinner time power cut down and returns after two hours of complaint. I wrote to Torrent power but they said there is some issue. But why only our house is facing this. Every nearby house has power except ours in whole area.
                May 29, 2016

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                  Hi..
                  I m harshal from ahmedabad. My torrent power service number is 3289989. I was complaining about power flucuation from last 5 days and every time your technician check and said i will send a team for this work at evening but last 5 days power problem is same. My some instruments are not working and some are fails for this reason.
                  Please check and do fast as soon as possible...

                  Harshal gajera([protected])
                  Vastrapur ahmedabad.
                  May 29, 2016

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                    Hi,

                    Am ajay from pipe line kamathgar bhagyanagar bhiwandi torrent power service is very worst bills every...
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                    Dear sir/ma'am,
                    Once again i am complaining about torrent power pvt ltd, agra. They are cutting the electricity for...
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                    There is no quick.response to customer problems ..hum.log inko call krte rahe bt ye all tym yahi bolnege ki wait kr lijiye..aur agr koi jyda information mangi jaye to.call b disconnect kr diya jata h..koi tareeka nh h yhn pr bat krne ka problems ko.solve krne ka..jara si aandhi toofan aa jate h to.12 hours ka power cut kr diya jata h.information b puri nh di jati h.jis tarah se kaam ye log yhan agra me kr rhe h kbhi gujrat me kiya h kya.power cut bina mtlb ka..
                    May 24, 2016

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                      Dear sir/ma'am, this is to apprise to you that there is improper supply of electricity in agra (Avas vikas colony) from torrent...
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