Torrent Power Complaints & Reviews

Dear Team, In bill of Nov and Dec month is charged with September and October month also. But we have already paid bill of Sep and Oct month. So please look into it. Company is charging unnecessary electric Charges. Services number:[protected]. Attached here cash receipt of bill payment of September and October month. And in new bill there is showing previous payment till August month.. Do the needful...

We went to village in June... and we cleared our all bill till 5 june.. then our room was totally locked for 3 months... then however bill was generated for that 3 month... in July i called customer care that we r not their how could you send the bill... she told me that your meter was faulty we will adjust your bill in next month ... but pay the bill for june month... same thing happen in August... they send the bill ...then I called in aug also... they told me same thing that your meter was faulty... and bill was generated as per average... now I called twice for same complaint and still they don't adjust the bill amount... request to plz look in to this

Dear Team,

Myself Aishwarya Dhavle having flat on my brother's name i.e. Akshay Dhavle at kasheli where we have applied for new connection on16th Dec'20 and transfer the payment to Mr.Santosh Pardeshi(He is taking care of all meter connections).

We are taking follow up since 16th Dec but he is saying in next 2 days, 3 days and 1 day connection will be done but till date no one is visited at our address.

When we are asking about time line, he is saying we are not able to do your connection we will refund your money.

Even after so many follow-ups we have receiving this kind of service where we are loosing pations as we have to stay without light due to this.

It is been a month we are staying without light.

Can i expect any resolution for this??

I am MANDA DEVIDAS DESHMUKH consumer no.[protected] in regards to the rising electricity bill.

The electricity extremely high
lately. I am single mother with a few
Children and i cannot handel such
High prise. I attached last months nov. 2020 wich is Rs. 330, and this month my bill is 1660 this is unbalanced.

I have receive the electricity bill of Rs. 1835/- for my house for the last two months.

i have shifted to other city, and the house was locked

No one has come to note down the reading, please look in to the matter, we are not that financially strong to afford such heavy bill charges, request you to consider the same

even we have raised complaint number -[protected]
Ms shamim wahab baig
B/6 Garib nawaz soc sonaji nagar mumbra
meter number=[protected]

Bill bahot jyada aa raha hai use na hote hue bhi bussnes abhi abhi chalu kiya hai kahan se itna jyada bharenge paise

Full payment of 52000/-rs and supplied material worth 35000/-rs. Repeated requests for the balance material ignored and not even lift the phone. No reply on what's aap. Supplied material quality is not good.

Yesterday they have disconnected power from meter, today morning I have paid the bill since morning your associates at kalyan naka branch assuring me that power will restore within 2 hrs but till now over 9 hrs done but no resolution yet.
For the same I have put online complaint also but nothing happen.
My service number is [protected].
Kindly do the needful.

Service No. [protected]
Consumer No.[protected]
Meter No. [protected]

This is regarding wrong meter reading since last August 2020. I have noticed that the meter reading units in bill is continously printed as 200 units from last 4 months .

Meter reading units is shown more than the actual unit.

I have attached the current meter reading photo for your ready reference kindly look into this matter and resolve the same.

Dear Team,

Meter No:-3201497
Society Name: - Sahejadpark Society Fatehwadi, Sharkhej

Greetings….

We have given Latter copy (1year Ago) for Meter location changes request however none of Torrent team is visited & issue is not able to resolved.

Hence getting earthling issue in entire home & also observed short circuit in electronics equipment So can you share the time line...

Respected Madam/ Sir,

This is with utmost disappointment that I (Ritu Garg and Barkha Bansal) have to write a mail to Torrent head office, Hyderabad after visiting and meeting multiple officers and the so-called middleman 'Dalal' that are associated with Torrent Agra office (details of one such person attached herein, with charges for his esteemed services for file preparation).

Application for a new connection, application no.[protected] was applied on 17/08/2020 (document attached) and till date the same has not been approved and the connection has not been awarded on my shop, address of which is shop number Shop no 305, Sector 2, Transport Nagar Agra, 282002

To my surprise, a Torrent connection was already existing on the same premise with the old owner of the shop and the connection number was[protected]document attached) however with the change of the ownership of the shop the old connection has been disconnected and a new connection was applied with the number[protected] as mentioned above, which is still pending.

Time and again, we have been receiving excuses from the Torrent officers, sometimes to bring some document or the other, sometimes to bring an approved map of ADA and so on but no progress on the new connection. All necessary Agra Nagar Nigam Tax and Tehsil tax receipts are also attached herein. If this documentation is such a roadblock, can we get an explanation as to why there was an existing Torrent connection on the same premises without all documents in place or why there are other Torrent electricity connections at all the nearby shops on the same road. If the documentation is insufficient then shouldn't all the connections of all search nearby shops be disconnected. Please explain.

I am writing this mail to you to get your urgent attention and support on this issue as this delay in getting a new connection is significantly impacting me mentally and financially. Request you to look into the matter, mark it to someone who can get this resolved and proceed to next steps. Expecting your help, recommendations with urgency and positive next step.

Thanks and Regards,
Ritu Garg/ Barkha Bansal
[protected]/ [protected]

My service no is [protected] which is in favour of jagdishprasad gaurishankar chandak was disconnected due to non payment which i cleared today by online payment and the payment detail is as follows
bank transaction no is 27926450
order id is VDEN[protected]
SO PLEASE RECONNECT MY CONNECTION AS SOON AS POSSIBLE

I am household user of torrent power ahmedabad my customer id is 3126401, i have complaint to torrent regarding the energy usage reflecting in my bill, thats why bill amount goes to drastically high,

my neighbour are getting less bills with the same energy usage, or may be less or high but this diffrence is huge,

Please check immediate as i have raised earlier but didnot get the satisfactoy asnwer from torrent,

My last month unit consumption was showing 512 as these is too high and bogus bill .plz do needful .

Consumer No[protected]
Abbas Ali
Flat No-404 Qaswa Apartment
Mumbra Thane

Dear Sir/Madam
Every month nobody is comming to take meter reading & in every you are sending average bill as the consumption of power is very less but due to average bill every month bill is to high. So please send some person to take reading regulary every month & please delivered the bill on time

Dear Sir/ Madam,
Cons. No.[protected].
I have been paying electricity bills for my 1bhk room in Karrm Nagri, Pimpri Village, Dahisar Mori. Since February 2020, I am paying the bills based on the average of previous bills and it is still continuing. From April 2020 onwards, my room is vacant as the tenant has left the place. Still I have been paying Rs. 530 per month.
Today when I contacted your Customer Care executive, I was informed that my electricity meter is faulty and that is why I am forced to make high payments even though no-one is staying at my room.
View above, kindly replace the Faulty Meter at the earliest.

Thanking you.
Regards
Prakasan Kizhakkumbad
Consumer No.[protected]

Torrent Power took 1 paisa more on the Govt Duty. Suppose My Total Charge o[censored]ses of electricity was 1224.07 and torrent impose of the Govt Duty 183.62.

Torrent Power calculate wrong the Govt Duty. As per my calculation of the Govt Duty is 183.61.

Why are torrent power took more 1 paisa on the Govt Duty? It is also question how many amount are return to government.

Alpesh Arvindbhai Vaghela
(M)[protected]

Hello Sir,
My name is Manish K. Desai. (Ph [protected]).
Before 2 years cable fault occurs and electricity failed.
My S. no of torrent is 298865.
As a part of a temporary solution, they had given us a connection with an external wire. Which is hanging around. Today is 17th October 2020.
From the last 3 days, JIO people are digging and they were doing their work.
They are digging and pulling pipes.
So what is wrong with Torrent people even though 2 years passed they are not getting permission?
If they are right please help us to get RO permission as if due to these hanging cables any time big accident may occur.
Even fire may broke out.
Who is responsible to this?
Please don't do as our Gujarati proverb "Aag lage pachhi kuvo khodavo".

Manish K. Desai

Hi sir
I am martand hande my consumer no is [protected], my room are closed in lockdown period, but my reading is constantly high, in my room no power else meter reading are increase, at my next room one arthing wire in connecting in my meter. Please look into higher priority. No light in my room. Daily 10 unit are increase.

My mobile no [protected]

Very worst service, no proper power supply, daily power cut for more than 10 hours during night time, fraud bills