| Address: Torrent Power Ltd, Plug point amraiwadi zonal office, sharnam-4, opp ashram road, Ahmedabad, 380050 |
Hello
I am krunal patel, an existing appointed authorized person for chairman shivranjani (Ghodashar) society (E-block) located ahmedabad, gujarat. I hereby writing for service no. 2172440 on name of chairman shivranjani (Ghodashar) society.
We received bill of rs. 69, 890/- against above stated service number for the period of july-august, 2019, which is abnormally high considering our usage and study of previous generated bills. Through customer care center (Torrent power ltd) we come to know that the above stated generated bill is due to an inclusion of pending due amount against bill for the service number[protected]Aircel ltd).
Hence, we hereby write to related authority for seeking attention to this unilateral decision taken by the torrent power authority. The action by torrent power is highly autocratic as well as undemocratic in nature. Ser. No.[protected] named on aircel ltd which is separate organization has no direct operations/business relations with chairman shivranjani (Ghodashar) society (E-block) except lessor & lessee. This is the classic case of idiocy from torrent power, who ask for due payment of any tenant from owner.
We further more requested torrent power to update us with, we as ser. No 2172440 is responsible for paying the pending amount of ser. No.[protected]. Also kindly update us with the any supporting legal document/guideline that binds us to pay pending dues of some other party.
In return torrent power authority verbally confirm that chairman shivranjani (Ghodashar) society (E-block) provides noc for meter installation and based on that noc only torrent power provide electricity supply. But the fact that chairman shivranjani (Ghodashar) society (E-block) provides noc for providing his no objection for separate meter insolation & allowing for installing the meter & required electricity cable work only and we or any of the appointed chairman at the time of noc submission have never provide any noc for paying the any undue amount of the party.
I hope that authority will understand the case & revert with some positive response, otherwise we don't any other option but to go with legal.
Thanks & regards,
Krunal patel
On behalf of shivranjani (Ghodashar) society (E-block)
[protected]
Torrent Power customer support has been notified about the posted complaint.
Kindly saying you toady noon 1.30 PM Lights gone but your service care employees not responding this complain... So kindly request please response back