Torrent Power Complaints & Reviews

In gandhinagar at sector-2 a light poll no. 2 a/127 (Opposite plot no.1236/2, sector-2 a) is totally not working since long. Sometimes sparks bulb wiring. So please attend this matter at the earliest. As nobody has complained who are residing this poll. So i am inviting your kind attention to do the maintainance to repair the fault at above poll and light the lamp during festivals.

Our colony toreent power wires are loose and hanging in the colony due to which it can also lead to electric shock to someone. Some installed torrent power wires are now dead no current is flowing through which our street had also stoped working due to which society is facing darkness issue at night. We have done many complaints on call but no response was there. Kindly seek the problem as soon as possible.
Thank you.

We are living in small house which doesn't have an ac, washing machine still the bill is to high for 2 month only we talk at official torrent number they told that your meter has a problem, or the checker metter has a problem but we check metter is ok and they also told that as per there they set the bill please look at this complain
Kanya romina

Dear Sir/Madam,
This is sneha I reside in Kalher, we are seeing from so many days light is going everyday at 6 am or 7 am & coming at 9 am, In our complex every person is going to job, so morning time is our moving time. If you want to do load shedding do but at afternoon time, after 12pm not before.
Kindly have a favour

Thanks & Regard's,

Sneha Sawant
[protected]

Bike theft
Missing bike rj36 sf 6993

I have parked my vehicle at 6:30 am dt[protected].in front of bank building near muthutt finance opposite mall parking and the bike was missed at 8 pm when i went to take the bike. I have given complain. So i request you to find my bike as early as possible.
Owner name - raja prithvi pal singh mertia
Model - hero splendor plus

Contact - shakti singh mertia [protected]

Our society is stavan avisha, satlelite, ahmedabad. Service number 947085 is belong to jasubhai patel and the builder was using this connection and not paid the amount. The builder is absconding and cheated with all society members. We are internally collecting amount and running the society. The builder also sold our common plot and the case is pending in the civil court. We have requested torrent power to file case against builder but the manager is insist and calling us on every day and threatening us to merge the due amount is our existing service number[protected].

Sir, i have our 9 torrent power line in bhiwandi, munisuvrat complex, phase-ii

Since yesterday morning i. E.[protected] till now i. E.[protected].55 pm.

We are without power.

As we contact our local torrent branch in bhiwandi near green acre. They are saying cable has been cut and we are doing our work.

But inspite of 36hrs of power failure they are still not able to complete there work.

This feels they were fooling us.

So its my request to you please check they are least bothered to complete work on time.

My address:
Sanjay agrawal
Commissioner of income tax
C802, aayakar vihar,
B/h dhanajay tower,
Ahmedabad-380051
Phone:[protected]
[protected]

As i received very high bill for billing month june 2017 at rs. 20087/- for consumption of 2804 units, i made a complaint.
Please note that we are only 3 family members in the house.
There are 24 flats of similar type vi configuration in the govt colony and on comparing, i find that average bill of other flats was about rs. 8000/-.
There is no reason for such high consumption at my house as all similarly placed officers of same age group with similar standard of living and 3-4 members family size are residing. The installation of airconditioners and other appliances is immaterial as the actual usage will determine the consumption.
The persons who came for testing, could not explain the procedure or principle behind the equipment, they were carrying. When they came at 5pm, no airconditioner or lights were on. Just 2 fans were running. I asked them to make note of it.
The asked me to switch on 2 more fans and went to meter room. Then they gave ok report. I objected that the testing should have been at full load and they should explain the procedure too. How they have put limit of 0.99% just in 5 minutes? How they put load figure at 750watts and power factor at 0.94%, only torrent knows, as those persons said that these are as per procedure? But they did not know either the procedure or the principle behind their equipment and why they were putting load of only 300 watts?
I dispute the meter test report which should be done over a longer period and at different loads with reference to a standard meter by qualified personnels who should be able to explain the procedure.
Further, my bill payment should accordingly remain suspended till revision and resolution of my grievance. Or i be allowed to pay rs. 8000 as per normal average bills. As the earlier bills too have been on higher side, the credit should be allowed for those bills too. The torrent should also show the total consumption for all domestic meters in c block and show that they are not overcharging the consumers.
Request for early resolution.

Respected sir.
We are having a long power fault... As the voltage is too low we can able to operate any thing jn our house... We have complained many times but no result is seen permanantly...
Our costemer no. Is 826890...
Since 3 months we are having that prblm also we called many time in butt they solved only temperolily butt not permenant...
Hope u will kindly solve ours problem
Thank you

Dear sir/ madam,

As we all know very hot summer season is going on & in this hot season we are facing power cut from torrent power once a week and that too for 4-5 hours in noon how can small children or elder people can survive at home? After charging huge amount per unit why this thing happen frequently why it is not maintained in winter or on regular basis so that this problem cannot happen, pl look at it & solve this problem asap. (Service no:- 367408)

Respected officer
My self abbas umatiya. Service number[protected]. Here i want to know why light is going day by day strigrring? Every friday light has been gone and yesterday night light was gone at 11:00 pm and which was comes at 02:00 am so whats problem behind it, i would like to know i[censored] take higher rate with compare to other distribution power compny so why light is gone day by day. This month is ramadhan month and fasting is going on. And this days light will gone? And why this things happening dayby day, everyday...
Kindlly reply why light gone?
And here i am also an transmission engineer. I know very well.

Do need full action urgentlly based and i have also send on ur mail id still no reply

Hi,
I'm resident of chitrakut appt, sec-28, nr. Aradhna school, gandhinagar.
From many days street lights across the aradhna school and in my street also street lights are not working.
Poll number begins with g-6
Approximately 6 street lights are not working around the aradhna school,
One street light in corner is damaged also, which makes trouble in driving also.
It will be great if you resolved it.

Iin gandhinagar sector-2 a, opp. Plot no.1236/2 street light poll no. A 108 light is turned to one side due to monkey jumping. So light is on one side.
Moreover, near this poll no. A 108 one big & expanding tree is hurdle for light from the poll bulb. No light is coming on whole road. So, (1). Light rod on poll a 108 should be turned in center (2.) tree near poll no. A 108 should be removed totally.. So clear light should be spread on whole road... So wastage of light should not be there.
Please solve this complaint at the earliest.

I have received notice from torrent power regarding earth leakage in wiring. After receiving notice, i would contact to torrent power for solution, the member of torrent power suggest me to go download section of torrent power website and download the list of electric contractors and contact for the same. I am gothrough list and try to many contalractors but no one give me proper response so please look in to this matter and try to resolve it.

Dear provider,

The electric bill receievd for the month of april 2017 is too high.
For service number [protected] bill amount is rs 6199. However we only use two tube lights and one air conditioner from 10 to 6 pm.

How is it possible? There is surely some mistake with your system. We can't afford to pay such high bills for just tow tube lights and 1 air conditioner. Request you to please look into this.

This is annoying. Please re-check.

R/sir

we made the complaint in customer care several times in this regard but they are unable to resolve our problem we are regularly pay bills timely then why we suffered since one month
we made complaint now also they provide us complaint no [protected] dated 13.04.2017 still they asured us we will resolve it soon but after few times no one will entertain us
faid up from these things I am complaining to you sir please provide me solution of the same
sir at that movement also we are in the dark after payment of aldues of you pls help us sir

Maghanmal
[protected]

Dear sir
Our customer no 149976 and 2 or 3 time in week our electricity are disconnect, power supply not proper than please do it something for us.bcoz we in very much trouble .you are our last hope than please, please, do something for us.if you are do something for us god bless you and you and your family have good news for you .if you cant do than i wil go with higher authority .

Sir
I I have talk to your employees so many time regarding sms problems ..
Actually I m consistently receive sms for service no.[protected]
This service number don't belong to me though I have complained so.many time still I m receiving sms from torrent to my mobile number [protected]..kindly solve it shortly ..
Secondly you employees at customers care are not taking my problems I have call them so many time every time they say they deactivated it .. but isn't .. and today when I call them they disconnect my call .. such type of behaviour is not aspected from you ..

I m living in agra distt in jagdish pura area
My complained - roj morning mein jab jalnigam ki taraf se water supply kiya jata h to torrent usi time power supply band kr deti h or lakho logo k ghar jal ki poorti nahi ho pati h. Subha 6 to 9 am hi water supply hota h usi time power supply band kr di jaati mein aapse request krta ho ki aap ise problem ko solve karwaye mein apka bahut aabhari rahunga.

My service Number 657020

In-spite of my repeated request to please remove MSP which install without my permission in front of near to window and within 8 foot of inner road of my row which is very uncomfortable to part my vehicle and in emergency enter to ambulance or fire brigade, no one has taken care of my request since my first letter sent to him on 07/01/2017. Please do the needful towards my request and take proper action to the concerned authority who is responsible for harassment me and my family for mentally disturb for their this work and not furnish complete work and left Hugh amount of soil of dump in-front of my house and unattended since then.
Further, every today i call to custmore care to know the updated status of work in progress but in vain thay not give me email id of higher authotirty or concern manager to complain about not work even ask me to come at their office and apply for refund claim.How they say this type of answer when they are not able to provide cutmore service
as we have to depend only phone number they mentioned in mail but in-case they do Willfulness how we can tackle their twist.