Claimed

Torrent Power Complaints & Reviews

1
Updated: Jul 17, 2025
Complaints 634
Resolved
58
Unresolved
576
Contacts

File a complaint to Torrent Power

Having problems with Torrent Power ?

File a complaint and get it resolved by Torrent Power customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Torrent Power reviews & complaints page 29

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
mg30
May 24, 2016
Report
Copy

Address: Agra, Uttar Pradesh, 282003

There is no quick.response to customer problems ..hum.log inko call krte rahe bt ye all tym yahi bolnege ki wait kr lijiye..aur agr koi jyda information mangi jaye to.call b disconnect kr diya jata h..koi tareeka nh h yhn pr bat krne ka problems ko.solve krne ka..jara si aandhi toofan aa jate h to.12 hours ka power cut kr diya jata h.information b puri nh di jati h.jis tarah se kaam ye log yhan agra me kr rhe h kbhi gujrat me kiya h kya.power cut bina mtlb ka..
Torrent Power customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    rns260
    from Mahoba, Uttar Pradesh
    May 23, 2016
    Report
    Copy

    Address: Agra, Uttar Pradesh, 282007

    Dear sir/ma'am, this is to apprise to you that there is improper supply of electricity in agra (Avas vikas colony) from torrent power ltd. They are cutting the electricity for hours & hours in the night/day. Due to this routine work, studies, business, job of people is hampering badly. I am dropping this complaint on the behalf of entire society of avas vikas colony, agra (Uttar pradesh). Kindly take strict action against the company.

    Regards
    Society members
    Avas vikas colony
    Agra (Up)
    Torrent Power customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Ashish1233
      May 22, 2016
      Report
      Copy

      Address: 282008

      At nagla bhoja near kheria mod at agra there is regular power cut and among all one phase is regular down at night hours from 2200 to 0100 hours and when we are try to contact there helpline number it is not responding. Its gives very bad impression towards their services provided to customers, the way these companies treated to customers, please provide such rights to customers so that they judge them and throw them out of their life, torrent power has very poor service
      Torrent Power customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        T
        Torrent
        from Rajgarh, Rajasthan
        May 21, 2016
        Report
        Copy

        My money refund pls....

        Address: 421302

        Where is your freecharge company office in Mumbaii..very small problem you not solved the five days.very shame...my freechare login id.[protected]@gmail.com
        I have use the forget password but not open my freecharge account.i have added the ..5000Rs.16.05.2016.pls refund my money...
        .and pls solve this problem earlist possible...
        Mob.[protected]...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        R
        Ruchika Pillay
        from Mumbai, Maharashtra
        May 21, 2016
        Report
        Copy

        Address: Thane, Maharashtra, 421302
        Website: www.torrentpower.com/bhiwandi/bhiwandi.php

        I would like to bring it to your notice that we are experiencing frequent power cuts in our area due to which our day to day activity had become difficult. These power cuts happen not just in the morning, afternoon but also late in the wee hours, especially in the wee hours the frequency of power cuts is so bad that we fear that it might damage our appliances.Office going people are facing lots of difficulties .
        I hope u rectify this issue as soon as possible.
        Torrent Power customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          shiva83
          May 20, 2016
          Report
          Copy

          Address: Agra, Uttar Pradesh, 282006

          In agra zone light should come 24hrs but daily cutoff 2 to 5hrs. What are the reason.In consumer protection act 1986, any harmony due to light, the government can pay compensation. But in agra lot of people have lot of losses due to light. But no body have knowledge about this. Light doesn't have fault but they cutoff from the lucknow. So i request to the akhelesh yadav ji not cutoff the light. And i call to the torrent but they talk so rudely and they cutoff the phone also.
          So i request you plz not cutoff the light
          Shivam agra
          Hivam. [protected]@gmail.com
          Torrent Power customer support has been notified about the posted complaint.
          When I call to the torrent power it give me a time light would come at4.20 am but light not come and again I call it but it give me a time at 5.30am but not come and again I called it it give me a time at 7.30 onwards. What was the problem u not give me a proper time. In my home lot of kids are there, they crying because lot of garmi r there. So plz not cutoff the light in summer
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            H
            harsh2212
            from Mumbai, Maharashtra
            May 16, 2016
            Report
            Copy

            Suffering from light connection

            Address: Ahmedabad, Gujarat, 382443
            Website: www.torrentpower.com

            When my neighbour switch on there air conditioner then light, fans all things does not work my electric meter become off i have also complaint about this on telephonic helpline but i have not got response from your side. I want my complaint solve or should get response with in 24 hours. If you will not take any action against this than i will forward this complaint to your head office.
            The number they provided in there site are also...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            S
            Sheysha88
            from Ahmedabad, Gujarat
            Mar 7, 2016
            Report
            Copy

            Address: 380021
            Website: www.torrentpower.com

            I am residing at Holichakla, Gomtipur Gam in Ahmedabad city. The cable wires were passing through house, Request to nearest Torrent power branch of Ahmedabad city to fix the problem as soon as possible as it could create major accident due to open cable.
            Requesting to send employee for inspecting the site as it is lying since 2 months, Before 2 months we got power cut for whole day due to some technical issue and employees came to fix the same, though they could not find problem in line until third day. So that they have placed new cables from outside taking direct line from meters. Which is danger as it is easily reachable to any kid as well. After complaining to local office they came to visit after 15 days but they did not took any action till date since December.
            I f by mistake that cable will be cut or damage then there will be a chance of fault again, so that request for remove the cable wires and fix the problem.
            Please find attached images of cables and left out work in half way on main road.
            +5 photos
            Torrent Power customer support has been notified about the posted complaint.

            Call not received in evening

            Bhuvnesh frm agra...yha torrent power ka employe raat ko ph recive nhi karte ha ..customer kitna bhi pershan ha .ya promblem kafi time sa ha .par koi solution na ...
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              T
              Taruram
              from Mumbai, Maharashtra
              Feb 11, 2016
              Report
              Copy

              Changing of name and address

              Address: Thane, Maharashtra, 421305
              Website: www.torrentpower.con

              Hello madam/sir, I am the customer o[censored] respectively with torrent and msdec, last 15 -20years of one address from bhiwandi east, AND I am an government employee of bhiwandi muncipal and Name venkatlaxmi kurra meter no. Is B21352692 actually when I had applied for current bill of own name, own registration but on that I did not get for own, , that's why! we are using another meter of another person but we are paying bill every month respectively....
              Helpful
              72 other people found this review helpful
              72 found this helpful
              2 Comments
              Report
              Copy
              M
              machala
              from New Delhi, Delhi
              Jan 21, 2016
              Report
              Copy

              Address: Agra, Uttar Pradesh, 282006
              Website: torrent power

              Dear sir,
              I machala Devi R/O H/NO. 9/228 motibagh live on ground floor whereas
              other party live on first floor we both are tanent since 80 or 90 years. the party live on first floor do electricity theft and they have no electricity connection and your representative made assesment on my connection no. 294997. while I dont do any theft. your representative are compeling me to pay the amount of assesment.
              please revisit the issue and solve it as soon as possible.
              thanking you
              Torrent Power customer support has been notified about the posted complaint.
              before this assesment torrent power has sent me this twice and i have got them cancelled but this time they have done it again. i am a lady of 75 years and i can't go to them every time. please look into this matter as your earliest.
              Hi Sir/Madam, My service ID number is [protected]. I reside at near ratan theater Bhiwandi. I'm not using light much from last 4 month. As per my useg my light bill should be 300 nearby. But this month I get bill rs 5898 which is incorrect. Please check meter and resend the correct bill.
              Thanks for all you do.

              Torrent Power — PayUmoney password

              On torrent power app payUmony password is not coming .i forget my password.
              Hi, I am complaining regularly from one month for a huge theft of electricity on 9/55/1 Dera Saras, Nai ki Mandi, Agra...
              but no action was taken by the department.
              It is a shoe factory doing theft from connection given for government tubewell..
              I request u to kindly look into the matter and take appropriate action...
              It has been Noticed that many Power Loom unit owners in Bhiwandi ( Maharashtra) have started to rent their Mezzanine floor with Power Connection of Looms (Subsidised Tariff ) to other industries such as Yarn processing units (Tfo Units). These TFO Machines does not come under the subsidised Power category . Indirectly These Power Loom Units are selling the cheap electricity ment for power looms to other industry in Bhiwandi . Hence I request you to please conduct the survey and stop this malpractice .
              Helpful
              Found this helpful?
              5 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                kuwaitijayu
                from Pune, Maharashtra
                Dec 30, 2015
                Report
                Copy

                Address: Ahmedabad, Gujarat, 380008

                I think very much increasing Electricity Bill by few months. I want to check leakage Earthing So pls cooperate with us. pls do needful
                Torrent Power customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  Binay Acharya
                  from Ahmedabad, Gujarat
                  Oct 29, 2015
                  Report
                  Copy

                  Not getting ECS facility

                  Address: Gandhinagar, Gujarat, 382007
                  Website: torrent power

                  My Service No is 985216, Name :Gautam Acharya, Gandhinagar, Gujarat. I am paying my bills through ECS since very long, But from last two billinggs, the facility is automatically cut/stopped.I don't the reason, why? You are requested to let me know the reason for stopping it and again request to start it again from next billing....
                  Helpful
                  2 other people found this review helpful
                  2 found this helpful
                  1 Comment
                  Report
                  Copy
                  V
                  Vimalbhai
                  from Ahmedabad, Gujarat
                  Oct 14, 2015
                  Report
                  Copy

                  Address: Ahmedabad, Gujarat, 382350

                  Sir, I mistakenly customer number[protected] Shubham Developers is the name of the payment of 3160. Whose payment date is[protected]. Net banking number 39739751 whose payment as well as on-line payment Your Means number is[protected]. Whose return from my Union Bank account number [protected] into a humble request to return ...
                  Torrent Power customer support has been notified about the posted complaint.
                  Amt. of bill is high. so i want to check speed of electric mater
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    vinayaksnaik
                    from Mumbai, Maharashtra
                    Sep 19, 2015
                    Report
                    Copy

                    POwer Cut off in my place

                    Address: Thane, Maharashtra

                    I ma writing a complaints towards my electricity Supply of Torrent Power, I am leaving at Kasheli Bhiwandi, Thane were Torrent supply electicity The wrost and Pathetic Service provider Please some one take a action againt them. The amount Chanrges are more compartitily high by Torrent and the service Provide to us is Pathetic The Call center number is busy most of the time, and when they piuckup every time same answer outage due to...
                    Helpful
                    56 other people found this review helpful
                    56 found this helpful
                    5 Comments
                    Report
                    Copy
                    V
                    vinayaksnaik
                    from Mumbai, Maharashtra
                    Jul 21, 2015
                    Report
                    Copy

                    Address: Thane, Maharashtra

                    Dear Sir, I am writing this complaint towards my Elctricity Supply Provider Torrent Electricity Bhiwandi, I am not sure my complaint get handled by respective authority or not but as I am an Customer or my other citizen also having the same issue for that I raised my hand up and write this complaint. Sir, The torrent service is totally BAD in my place and also in many of the places at the bhiwandi; if you see the population of this city get now increase day by day but the service of this torrent power for providing interrupted electricity to the citizen is bad. While calling to toll free number most of time phone is not get connected, if call is get connected then the Representative talking us rudely and argu us if we express our emotion. Please understand the pain of the citizen of this village and take a action on this service provider.
                    Torrent Power customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sanjaykools
                      from Agra, Uttar Pradesh
                      May 28, 2015
                      Report
                      Copy

                      Application pending for Temporary Connection LMV-9 at Ram Raghu Palacia, Gailana, Agra

                      Address: Agra, Uttar Pradesh

                      Dear Sir, I had applied a new connection LMV-9 (2KW) on 16/04/2015 in the name RAM RAGHU HOSPITALITY PVT. LTD. for our new site viz. RAM RAGHU PALACIA situated at Village Gailana Mustkil, Agra vide Receipt no. 4294267 dated 16/04/2015 for Rs. 4760/-. Subsequently allotted service connection 5085442 and application serial no. 15/TS/800659. After about more than one month, there is no proper response for about connection. RAM RAGHU...
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy
                      B
                      Brahmdev Pandey
                      from Mumbai, Maharashtra
                      Apr 29, 2015
                      Report
                      Copy

                      Address: Ahmedabad, Gujarat

                      here my service no.[protected] & 1356624 Request date for Meter shifting & payment paid: 18/04/2015. still no body come to shift meter . we are sufferd many problems at home. we are countinious taking follow up from mr vipul aahir & Jocking bhai but they are not responding to us. kindly do the same,
                      +2 photos
                      Torrent Power customer support has been notified about the posted complaint.
                      Helpful
                      7 other people found this review helpful
                      7 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        Navina Singh
                        from Surat, Gujarat
                        Apr 16, 2015
                        Report
                        Copy

                        Address: Ahmedabad, Gujarat

                        our society (hitesh park, near bhavna vidhalaya, opp saijpur railway station, bunglow area kuber nagar ahmedabad) facing issue of earthing lakage. this leakage occures from 10 pm. society main DB is not maintain properly and we can see open wires which is not covered by any box. from last 2 to 3 days we are facing continues problem of earthing even wall of our houses is having current leakage. if this issue is not solved at right time with urgency then there might be dangerous cause of that. i request please see to this matter as soon as possible my service number is - 2110744
                        Torrent Power customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          deepaKagra
                          from Alwar, Rajasthan
                          Apr 10, 2015
                          Report
                          Copy

                          Address: Agra, Uttar Pradesh

                          TORRENT POWER LTD. CHANGES THE CABLE AND OLD CABLE OF THE CONSUMER BROUGHT BY THE EMPLOYEE OF TORRENT POWER LTD. ON 22/08/2014 AND HAS WRONGLY CHARGED OF RS. 1950/- AGAINST CABLE CHARGES. KINDLY LOOK IN TO THE MATTER AND ADJUST THE AMOUNT. NAME OF CONSUMER : DEEPAK AGARWAL ADD. H. NO. 30/130, AZAD GALI, AGRA CONSUMER NO. 5035042
                          +2 photos
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            Z
                            zeel008
                            from Rajkot, Gujarat
                            Mar 11, 2015
                            Report
                            Copy

                            Address: Ahmedabad, Gujarat

                            Here i have some queries please solve it as soon as possible. (1) "Disclose you FPPPA charges policy" i saw from last 1 year you hike 20 paisa every two month.which type you coal buy from government. show you government and your contract please. (2) i saw one meter reading bill, there is 250 unit used and charges of it is 910 rs but FPPPA charges is 500 and government text is 200 and other taxes is 100 thus you claimed around 2000 rs bill what is this? is this your moral to harm peoples right to get fair prices. is it you policy to avoid peoples right. (3) give the latter that gives you right to charge electrical bill from people as you want. as soon as possible
                            Torrent Power customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit