Torrent Power Complaints & Reviews

There is no quick.response to customer problems ..hum.log inko call krte rahe bt ye all tym yahi bolnege ki wait kr lijiye..aur agr koi jyda information mangi jaye to.call b disconnect kr diya jata h..koi tareeka nh h yhn pr bat krne ka problems ko.solve krne ka..jara si aandhi toofan aa jate h to.12 hours ka power cut kr diya jata h.information b puri nh di jati h.jis tarah se kaam ye log yhan agra me kr rhe h kbhi gujrat me kiya h kya.power cut bina mtlb ka..

Dear sir/ma'am, this is to apprise to you that there is improper supply of electricity in agra (Avas vikas colony) from torrent power ltd. They are cutting the electricity for hours & hours in the night/day. Due to this routine work, studies, business, job of people is hampering badly. I am dropping this complaint on the behalf of entire society of avas vikas colony, agra (Uttar pradesh). Kindly take strict action against the company.

Regards
Society members
Avas vikas colony
Agra (Up)

At nagla bhoja near kheria mod at agra there is regular power cut and among all one phase is regular down at night hours from 2200 to 0100 hours and when we are try to contact there helpline number it is not responding. Its gives very bad impression towards their services provided to customers, the way these companies treated to customers, please provide such rights to customers so that they judge them and throw them out of their life, torrent power has very poor service

Where is your freecharge company office in Mumbaii..very small problem you not solved the five days.very shame...my freechare login id.[protected]@gmail.com
I have use the forget password but not open my freecharge account.i have added the ..5000Rs.16.05.2016.pls refund my money...
.and pls solve this problem earlist possible...
Mob.[protected]...

I would like to bring it to your notice that we are experiencing frequent power cuts in our area due to which our day to day activity had become difficult. These power cuts happen not just in the morning, afternoon but also late in the wee hours, especially in the wee hours the frequency of power cuts is so bad that we fear that it might damage our appliances.Office going people are facing lots of difficulties .
I hope u rectify this issue as soon as possible.

In agra zone light should come 24hrs but daily cutoff 2 to 5hrs. What are the reason.In consumer protection act 1986, any harmony due to light, the government can pay compensation. But in agra lot of people have lot of losses due to light. But no body have knowledge about this. Light doesn't have fault but they cutoff from the lucknow. So i request to the akhelesh yadav ji not cutoff the light. And i call to the torrent but they talk so rudely and they cutoff the phone also.
So i request you plz not cutoff the light
Shivam agra
Hivam. [protected]@gmail.com

When my neighbour switch on there air conditioner then light, fans all things does not work my electric meter become off i have also complaint about this on telephonic helpline but i have not got response from your side. I want my complaint solve or should get response with in 24 hours. If you will not take any action against this than i will forward this complaint to your head office.
The number they provided in there site are also...

I am residing at Holichakla, Gomtipur Gam in Ahmedabad city. The cable wires were passing through house, Request to nearest Torrent power branch of Ahmedabad city to fix the problem as soon as possible as it could create major accident due to open cable.
Requesting to send employee for inspecting the site as it is lying since 2 months, Before 2 months we got power cut for whole day due to some technical issue and employees came to fix the same, though they could not find problem in line until third day. So that they have placed new cables from outside taking direct line from meters. Which is danger as it is easily reachable to any kid as well. After complaining to local office they came to visit after 15 days but they did not took any action till date since December.
I f by mistake that cable will be cut or damage then there will be a chance of fault again, so that request for remove the cable wires and fix the problem.
Please find attached images of cables and left out work in half way on main road.

Hello madam/sir, I am the customer o[censored] respectively with torrent and msdec, last 15 -20years of one address from bhiwandi east, AND I am an government employee of bhiwandi muncipal and Name venkatlaxmi kurra meter no. Is B21352692 actually when I had applied for current bill of own name, own registration but on that I did not get for own, , that's why! we are using another meter of another person but we are paying bill every month respectively....

Dear sir,
I machala Devi R/O H/NO. 9/228 motibagh live on ground floor whereas
other party live on first floor we both are tanent since 80 or 90 years. the party live on first floor do electricity theft and they have no electricity connection and your representative made assesment on my connection no. 294997. while I dont do any theft. your representative are compeling me to pay the amount of assesment.
please revisit the issue and solve it as soon as possible.
thanking you

I think very much increasing Electricity Bill by few months. I want to check leakage Earthing So pls cooperate with us. pls do needful

My Service No is 985216, Name :Gautam Acharya, Gandhinagar, Gujarat. I am paying my bills through ECS since very long, But from last two billinggs, the facility is automatically cut/stopped.I don't the reason, why? You are requested to let me know the reason for stopping it and again request to start it again from next billing....

Sir, I mistakenly customer number[protected] Shubham Developers is the name of the payment of 3160. Whose payment date is[protected]. Net banking number 39739751 whose payment as well as on-line payment Your Means number is[protected]. Whose return from my Union Bank account number [protected] into a humble request to return ...

I ma writing a complaints towards my electricity Supply of Torrent Power, I am leaving at Kasheli Bhiwandi, Thane were Torrent supply electicity The wrost and Pathetic Service provider Please some one take a action againt them. The amount Chanrges are more compartitily high by Torrent and the service Provide to us is Pathetic The Call center number is busy most of the time, and when they piuckup every time same answer outage due to...

Dear Sir, I am writing this complaint towards my Elctricity Supply Provider Torrent Electricity Bhiwandi, I am not sure my complaint get handled by respective authority or not but as I am an Customer or my other citizen also having the same issue for that I raised my hand up and write this complaint. Sir, The torrent service is totally BAD in my place and also in many of the places at the bhiwandi; if you see the population of this city get now increase day by day but the service of this torrent power for providing interrupted electricity to the citizen is bad. While calling to toll free number most of time phone is not get connected, if call is get connected then the Representative talking us rudely and argu us if we express our emotion. Please understand the pain of the citizen of this village and take a action on this service provider.

Dear Sir, I had applied a new connection LMV-9 (2KW) on 16/04/2015 in the name RAM RAGHU HOSPITALITY PVT. LTD. for our new site viz. RAM RAGHU PALACIA situated at Village Gailana Mustkil, Agra vide Receipt no. 4294267 dated 16/04/2015 for Rs. 4760/-. Subsequently allotted service connection 5085442 and application serial no. 15/TS/800659. After about more than one month, there is no proper response for about connection. RAM RAGHU...

here my service no.[protected] & 1356624 Request date for Meter shifting & payment paid: 18/04/2015. still no body come to shift meter . we are sufferd many problems at home. we are countinious taking follow up from mr vipul aahir & Jocking bhai but they are not responding to us. kindly do the same,

our society (hitesh park, near bhavna vidhalaya, opp saijpur railway station, bunglow area kuber nagar ahmedabad) facing issue of earthing lakage. this leakage occures from 10 pm. society main DB is not maintain properly and we can see open wires which is not covered by any box. from last 2 to 3 days we are facing continues problem of earthing even wall of our houses is having current leakage. if this issue is not solved at right time with urgency then there might be dangerous cause of that. i request please see to this matter as soon as possible my service number is - 2110744

TORRENT POWER LTD. CHANGES THE CABLE AND OLD CABLE OF THE CONSUMER BROUGHT BY THE EMPLOYEE OF TORRENT POWER LTD. ON 22/08/2014 AND HAS WRONGLY CHARGED OF RS. 1950/- AGAINST CABLE CHARGES. KINDLY LOOK IN TO THE MATTER AND ADJUST THE AMOUNT. NAME OF CONSUMER : DEEPAK AGARWAL ADD. H. NO. 30/130, AZAD GALI, AGRA CONSUMER NO. 5035042

Here i have some queries please solve it as soon as possible. (1) "Disclose you FPPPA charges policy" i saw from last 1 year you hike 20 paisa every two month.which type you coal buy from government. show you government and your contract please. (2) i saw one meter reading bill, there is 250 unit used and charges of it is 910 rs but FPPPA charges is 500 and government text is 200 and other taxes is 100 thus you claimed around 2000 rs bill what is this? is this your moral to harm peoples right to get fair prices. is it you policy to avoid peoples right. (3) give the latter that gives you right to charge electrical bill from people as you want. as soon as possible