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Torrent Power Complaints & Reviews

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Updated: Jul 17, 2025
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Torrent Power reviews & complaints page 29

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R
rns260
from Mahoba, Uttar Pradesh
May 26, 2016
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Address: Agra, Uttar Pradesh, 282007

Dear sir/ma'am,
Once again i am complaining about torrent power pvt ltd, agra. They are cutting the electricity for a very long time in sector - 5, avas vikas colony, agra (Uttar pradesh). We people are not able to do our routine work due to not availability of electricity. They are unnecessary doing unjustice to the public. They even don't care, how the life became hell. After whole day work, we people even can't sleep due to this electricity problem.
They are doing just blunder.
Kindly take strict action against them.

Regards
Avas vikas colony
Sector - 5
Agra (Uttar pradesh)
Torrent Power customer support has been notified about the posted complaint.
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    mg30
    May 24, 2016
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    Address: Agra, Uttar Pradesh, 282003

    There is no quick.response to customer problems ..hum.log inko call krte rahe bt ye all tym yahi bolnege ki wait kr lijiye..aur agr koi jyda information mangi jaye to.call b disconnect kr diya jata h..koi tareeka nh h yhn pr bat krne ka problems ko.solve krne ka..jara si aandhi toofan aa jate h to.12 hours ka power cut kr diya jata h.information b puri nh di jati h.jis tarah se kaam ye log yhan agra me kr rhe h kbhi gujrat me kiya h kya.power cut bina mtlb ka..
    Torrent Power customer support has been notified about the posted complaint.
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      R
      rns260
      from Mahoba, Uttar Pradesh
      May 23, 2016
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      Address: Agra, Uttar Pradesh, 282007

      Dear sir/ma'am, this is to apprise to you that there is improper supply of electricity in agra (Avas vikas colony) from torrent power ltd. They are cutting the electricity for hours & hours in the night/day. Due to this routine work, studies, business, job of people is hampering badly. I am dropping this complaint on the behalf of entire society of avas vikas colony, agra (Uttar pradesh). Kindly take strict action against the company.

      Regards
      Society members
      Avas vikas colony
      Agra (Up)
      Torrent Power customer support has been notified about the posted complaint.
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        A
        Ashish1233
        May 22, 2016
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        Address: 282008

        At nagla bhoja near kheria mod at agra there is regular power cut and among all one phase is regular down at night hours from 2200 to 0100 hours and when we are try to contact there helpline number it is not responding. Its gives very bad impression towards their services provided to customers, the way these companies treated to customers, please provide such rights to customers so that they judge them and throw them out of their life, torrent power has very poor service
        Torrent Power customer support has been notified about the posted complaint.
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          T
          Torrent
          from Rajgarh, Rajasthan
          May 21, 2016
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          My money refund pls....

          Address: 421302

          Where is your freecharge company office in Mumbaii..very small problem you not solved the five days.very shame...my freechare login id.[protected]@gmail.com
          I have use the forget password but not open my freecharge account.i have added the ..5000Rs.16.05.2016.pls refund my money...
          .and pls solve this problem earlist possible...
          Mob.[protected]...
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          Ruchika Pillay
          from Mumbai, Maharashtra
          May 21, 2016
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          Address: Thane, Maharashtra, 421302
          Website: www.torrentpower.com/bhiwandi/bhiwandi.php

          I would like to bring it to your notice that we are experiencing frequent power cuts in our area due to which our day to day activity had become difficult. These power cuts happen not just in the morning, afternoon but also late in the wee hours, especially in the wee hours the frequency of power cuts is so bad that we fear that it might damage our appliances.Office going people are facing lots of difficulties .
          I hope u rectify this issue as soon as possible.
          Torrent Power customer support has been notified about the posted complaint.
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            S
            shiva83
            May 20, 2016
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            Address: Agra, Uttar Pradesh, 282006

            In agra zone light should come 24hrs but daily cutoff 2 to 5hrs. What are the reason.In consumer protection act 1986, any harmony due to light, the government can pay compensation. But in agra lot of people have lot of losses due to light. But no body have knowledge about this. Light doesn't have fault but they cutoff from the lucknow. So i request to the akhelesh yadav ji not cutoff the light. And i call to the torrent but they talk so rudely and they cutoff the phone also.
            So i request you plz not cutoff the light
            Shivam agra
            Hivam. [protected]@gmail.com
            Torrent Power customer support has been notified about the posted complaint.
            When I call to the torrent power it give me a time light would come at4.20 am but light not come and again I call it but it give me a time at 5.30am but not come and again I called it it give me a time at 7.30 onwards. What was the problem u not give me a proper time. In my home lot of kids are there, they crying because lot of garmi r there. So plz not cutoff the light in summer
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              H
              harsh2212
              from Mumbai, Maharashtra
              May 16, 2016
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              Suffering from light connection

              Address: Ahmedabad, Gujarat, 382443
              Website: www.torrentpower.com

              When my neighbour switch on there air conditioner then light, fans all things does not work my electric meter become off i have also complaint about this on telephonic helpline but i have not got response from your side. I want my complaint solve or should get response with in 24 hours. If you will not take any action against this than i will forward this complaint to your head office.
              The number they provided in there site are also...
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              S
              Sheysha88
              from Ahmedabad, Gujarat
              Mar 7, 2016
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              Address: 380021
              Website: www.torrentpower.com

              I am residing at Holichakla, Gomtipur Gam in Ahmedabad city. The cable wires were passing through house, Request to nearest Torrent power branch of Ahmedabad city to fix the problem as soon as possible as it could create major accident due to open cable.
              Requesting to send employee for inspecting the site as it is lying since 2 months, Before 2 months we got power cut for whole day due to some technical issue and employees came to fix the same, though they could not find problem in line until third day. So that they have placed new cables from outside taking direct line from meters. Which is danger as it is easily reachable to any kid as well. After complaining to local office they came to visit after 15 days but they did not took any action till date since December.
              I f by mistake that cable will be cut or damage then there will be a chance of fault again, so that request for remove the cable wires and fix the problem.
              Please find attached images of cables and left out work in half way on main road.
              Torrent Power customer support has been notified about the posted complaint.

              Call not received in evening

              Bhuvnesh frm agra...yha torrent power ka employe raat ko ph recive nhi karte ha ..customer kitna bhi pershan ha .ya promblem kafi time sa ha .par koi solution na ...
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                T
                Taruram
                from Mumbai, Maharashtra
                Feb 11, 2016
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                Changing of name and address

                Address: Thane, Maharashtra, 421305
                Website: www.torrentpower.con

                Hello madam/sir, I am the customer o[censored] respectively with torrent and msdec, last 15 -20years of one address from bhiwandi east, AND I am an government employee of bhiwandi muncipal and Name venkatlaxmi kurra meter no. Is B21352692 actually when I had applied for current bill of own name, own registration but on that I did not get for own, , that's why! we are using another meter of another person but we are paying bill every month respectively....
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                M
                machala
                from New Delhi, Delhi
                Jan 21, 2016
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                Address: Agra, Uttar Pradesh, 282006
                Website: torrent power

                Dear sir,
                I machala Devi R/O H/NO. 9/228 motibagh live on ground floor whereas
                other party live on first floor we both are tanent since 80 or 90 years. the party live on first floor do electricity theft and they have no electricity connection and your representative made assesment on my connection no. 294997. while I dont do any theft. your representative are compeling me to pay the amount of assesment.
                please revisit the issue and solve it as soon as possible.
                thanking you
                Torrent Power customer support has been notified about the posted complaint.
                before this assesment torrent power has sent me this twice and i have got them cancelled but this time they have done it again. i am a lady of 75 years and i can't go to them every time. please look into this matter as your earliest.
                Hi Sir/Madam, My service ID number is [protected]. I reside at near ratan theater Bhiwandi. I'm not using light much from last 4 month. As per my useg my light bill should be 300 nearby. But this month I get bill rs 5898 which is incorrect. Please check meter and resend the correct bill.
                Thanks for all you do.

                Torrent Power — PayUmoney password

                On torrent power app payUmony password is not coming .i forget my password.
                Hi, I am complaining regularly from one month for a huge theft of electricity on 9/55/1 Dera Saras, Nai ki Mandi, Agra...
                but no action was taken by the department.
                It is a shoe factory doing theft from connection given for government tubewell..
                I request u to kindly look into the matter and take appropriate action...
                It has been Noticed that many Power Loom unit owners in Bhiwandi ( Maharashtra) have started to rent their Mezzanine floor with Power Connection of Looms (Subsidised Tariff ) to other industries such as Yarn processing units (Tfo Units). These TFO Machines does not come under the subsidised Power category . Indirectly These Power Loom Units are selling the cheap electricity ment for power looms to other industry in Bhiwandi . Hence I request you to please conduct the survey and stop this malpractice .
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                  K
                  kuwaitijayu
                  from Pune, Maharashtra
                  Dec 30, 2015
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                  Address: Ahmedabad, Gujarat, 380008

                  I think very much increasing Electricity Bill by few months. I want to check leakage Earthing So pls cooperate with us. pls do needful
                  Torrent Power customer support has been notified about the posted complaint.
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                    Binay Acharya
                    from Ahmedabad, Gujarat
                    Oct 29, 2015
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                    Not getting ECS facility

                    Address: Gandhinagar, Gujarat, 382007
                    Website: torrent power

                    My Service No is 985216, Name :Gautam Acharya, Gandhinagar, Gujarat. I am paying my bills through ECS since very long, But from last two billinggs, the facility is automatically cut/stopped.I don't the reason, why? You are requested to let me know the reason for stopping it and again request to start it again from next billing....
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                    V
                    Vimalbhai
                    from Ahmedabad, Gujarat
                    Oct 14, 2015
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                    Address: Ahmedabad, Gujarat, 382350

                    Sir, I mistakenly customer number[protected] Shubham Developers is the name of the payment of 3160. Whose payment date is[protected]. Net banking number 39739751 whose payment as well as on-line payment Your Means number is[protected]. Whose return from my Union Bank account number [protected] into a humble request to return ...
                    Torrent Power customer support has been notified about the posted complaint.
                    Amt. of bill is high. so i want to check speed of electric mater
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                      V
                      vinayaksnaik
                      from Mumbai, Maharashtra
                      Sep 19, 2015
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                      POwer Cut off in my place

                      Address: Thane, Maharashtra

                      I ma writing a complaints towards my electricity Supply of Torrent Power, I am leaving at Kasheli Bhiwandi, Thane were Torrent supply electicity The wrost and Pathetic Service provider Please some one take a action againt them. The amount Chanrges are more compartitily high by Torrent and the service Provide to us is Pathetic The Call center number is busy most of the time, and when they piuckup every time same answer outage due to...
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                      vinayaksnaik
                      from Mumbai, Maharashtra
                      Jul 21, 2015
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                      Address: Thane, Maharashtra

                      Dear Sir, I am writing this complaint towards my Elctricity Supply Provider Torrent Electricity Bhiwandi, I am not sure my complaint get handled by respective authority or not but as I am an Customer or my other citizen also having the same issue for that I raised my hand up and write this complaint. Sir, The torrent service is totally BAD in my place and also in many of the places at the bhiwandi; if you see the population of this city get now increase day by day but the service of this torrent power for providing interrupted electricity to the citizen is bad. While calling to toll free number most of time phone is not get connected, if call is get connected then the Representative talking us rudely and argu us if we express our emotion. Please understand the pain of the citizen of this village and take a action on this service provider.
                      Torrent Power customer support has been notified about the posted complaint.
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                        sanjaykools
                        from Agra, Uttar Pradesh
                        May 28, 2015
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                        Application pending for Temporary Connection LMV-9 at Ram Raghu Palacia, Gailana, Agra

                        Address: Agra, Uttar Pradesh

                        Dear Sir, I had applied a new connection LMV-9 (2KW) on 16/04/2015 in the name RAM RAGHU HOSPITALITY PVT. LTD. for our new site viz. RAM RAGHU PALACIA situated at Village Gailana Mustkil, Agra vide Receipt no. 4294267 dated 16/04/2015 for Rs. 4760/-. Subsequently allotted service connection 5085442 and application serial no. 15/TS/800659. After about more than one month, there is no proper response for about connection. RAM RAGHU...
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                        Brahmdev Pandey
                        from Mumbai, Maharashtra
                        Apr 29, 2015
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                        Address: Ahmedabad, Gujarat

                        here my service no.[protected] & 1356624 Request date for Meter shifting & payment paid: 18/04/2015. still no body come to shift meter . we are sufferd many problems at home. we are countinious taking follow up from mr vipul aahir & Jocking bhai but they are not responding to us. kindly do the same,
                        Torrent Power customer support has been notified about the posted complaint.
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                          Navina Singh
                          from Surat, Gujarat
                          Apr 16, 2015
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                          Address: Ahmedabad, Gujarat

                          our society (hitesh park, near bhavna vidhalaya, opp saijpur railway station, bunglow area kuber nagar ahmedabad) facing issue of earthing lakage. this leakage occures from 10 pm. society main DB is not maintain properly and we can see open wires which is not covered by any box. from last 2 to 3 days we are facing continues problem of earthing even wall of our houses is having current leakage. if this issue is not solved at right time with urgency then there might be dangerous cause of that. i request please see to this matter as soon as possible my service number is - 2110744
                          Torrent Power customer support has been notified about the posted complaint.
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                            deepaKagra
                            from Alwar, Rajasthan
                            Apr 10, 2015
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                            Address: Agra, Uttar Pradesh

                            TORRENT POWER LTD. CHANGES THE CABLE AND OLD CABLE OF THE CONSUMER BROUGHT BY THE EMPLOYEE OF TORRENT POWER LTD. ON 22/08/2014 AND HAS WRONGLY CHARGED OF RS. 1950/- AGAINST CABLE CHARGES. KINDLY LOOK IN TO THE MATTER AND ADJUST THE AMOUNT. NAME OF CONSUMER : DEEPAK AGARWAL ADD. H. NO. 30/130, AZAD GALI, AGRA CONSUMER NO. 5035042
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