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Torrent Power Complaints & Reviews

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Updated: Aug 25, 2026
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Torrent Power reviews & complaints page 31

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P
premlata001
Feb 6, 2013
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Address: Agra, Uttar Pradesh

My name is Prem Lata , Age 50 I am a Divorcee Living with my 20 years old daughter. On 4th Feb,[protected] boys entered my house saying that they are from Torrent Power
They did not show any ID they just entered my house in my absence when my daughter was alone in the house. This happened 7 AM in the morning, 4th Feb, 2013 . They pushed
my daughter and abused her verbally. These boys cut the meter and took the meter with them saying you will be charged for theft and penalty for Rs.65,000/- I am a working lady and leave the house
early morning. I and my daughter have seen many many miserable and difficult days. My sevice Number for Torrent Power is: 249619 my address is : 6 sant vihar, Basera road, Dayal Bagh , Agra, India
we have been without lights for 2 days and i am a heart patient!!!! please Mam look into this matter and please help me please I tried help every where but NO help!! you are my last and only hope. 3
boys name who said that they are from power torrent their name "Uttam S Karani" "Ravi Kumar" "Manish" My Mobile Number is:[protected] , [protected] Mam We have being paying the torrent bill
every month we have all the reciepts we have been up to date in paying the bills. we hardly stay at home I go to work at 7 AM and return at 6 PM my only day off is thursday i am working at Easy Day
Shop at Agra, Dayal Bagh Branch. My daughter stays with my parents her (Nana Nani) Please help me please
Aug 13, 2020
Complaint marked as Resolved 
To Whom It May concern,

Dear Sir/Madam,

My name is Prem Lata, Age 50 I am a working woman working in Easy Day Super Market, DayalBagh, Agra. On 04/02/[protected] boys came to my house saying that they are are from Power Torrent. My young daughter was alone at home they came at 7 AM, All These boys forced themselves in my house in my absence. They pushed her twice and told her to shut up, we are from Torrent Power, they used fowl language towards my daughter.
My daughter told them that this is no way to behave that i am all alone in the house please come when my mother is at home she has her day off only on thursdays. These boys started beating and mishandling the meter. They cut the meter wire and took the meter with them my daughter told them please dont do this, this is no way!!! these boys told my daughter that this is a case of theft and you have to pay penalty of Rs.64, 370.20/- or if you want we can sort out the matter right here right now so you dont have to pay so much!!! I am a divorced woman with a young daughter i leave early in the morning for my job. (My meter Connection Number is:249619) in the name of prem lata my address is: 6-sant vihar, basera road, dayalbagh, agra. my mobile is:[protected], [protected], i have been paying the bill every month with full responsibility you can verify it with my connection number:[protected] now it has been 7 days without lights!!! and i am a severe heart patient i have no man no person to help me or back me it is my heartly request to please look into this matter and please please help me. they made my daughter sign on some paper that saying she accepts it it was some insepection paper they made her sign it. I am helpless please help us i beg of you.
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    A
    achalmr
    Dec 14, 2012
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    Address: Agra, Uttar Pradesh

    Dear Sir,

    I am having a Torrent Power electric connection, my service number is 4021749. Along with Electricity Bill - December 2012 i received a letter indicating that within 30 days you have to give application to increase your present Contract Demand ( 1.00 KW/KVA/HP) of LMC 1C to more otherwise it would be done by Torrent Power and you will receive increased bill next time.
    After using Consumption Calculator (available on their website) it is .92 KW/KVA/HP.
    Why i am forced to increase present Contract Demand ?
    Aug 13, 2020
    Complaint marked as Resolved 
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      Shailesh Kantharia
      from Mumbai, Maharashtra
      Sep 29, 2012
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      Address: Gujarat

      Respected All,

      I am located in Hatkeshwar area of Ahmedabad city wherein since last month we are facing Electricity Power Cut problem regularly. I have personally registered telephonic complaint 7 times in the last calendar month, but still the problem is not resolved. Whenever I call Torrent Power helpline (155333,[protected] they give just one resolution that there is problem in cable wire and will be resolved in 8 hours, but the same problem is repeated every alternate days.

      Need your kind support to resolving the concern, as I have 1 year old child, my neighbour has 6 months baby and its very difficult to handle small kids in hot and humid condition.

      Below are the required contact and service details.

      Name: Shailesh Nathusingh Kantharia
      Residential Address: B-8 Artinagar, BH. Hatkeshwar Bus. Stand,
      Khohra, Maninagar East,
      Ahmedabad: 380008

      Mobile No: +[protected]
      Res No:[protected]
      E-Mail ID: shailesh.[protected]@in.aegisglobal.com

      Torrent Power Service No: 707740
      Zone:Amraiwadi
      Owner : Mr. Nathusingh K (Retired MCF Western Railway SBI)

      Thanks and Regards,
      Shailesh Kantharia
      Aug 13, 2020
      Complaint marked as Resolved 
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        A
        alokgarg4490
        from Delhi, Delhi
        Sep 6, 2012
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        Address: Uttar Pradesh

        Dear Sir/Ma’am,

        Sub: - Complaint against Torrent Power Ltd Agra regarding new connection,

        Sir/Ma’am,
        I have applied to get electricity connection in my house on 26-Jun-2012 and get application receipt No. is 12/NEW/114384 after some days ago the surveyor MR. Sanjay visit to my home where I want connection and see the line are or location then he said to me that you are required to pay extra cable charge because the poll distance from your home around 130 to 150 met. And cable charges would be Rs. 44/- Met. Those time my financial condition not well so I have applied to cancel the connection.
        And after some days gone I realized that I need it. Then I again applied to same on 08-Aug-2012 application No. is 12/NEW/118070, and after some days surveyor Mr. Parvez visit for same, I have given undertaking to Mr Parvez that I agree to pay extra cable charges to complete distance between poll and my house. And he committed to me that OK you are getting connection within 3 to 4 days. After gone 5 days I called to customer care to know what delay is, and then the customer representative said that you required electrification in your area like Transformer/ electric poll purchase or established on your charges.
        I belong with poor family then how can we do this,
        And I really word less to explain my frustration about his service,
        Please raise my complaint and send complaint no.
        Any information please contact
        Alok Garg
        [protected]
        Aug 13, 2020
        Complaint marked as Resolved 
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          alokgarg4490
          from Delhi, Delhi
          Aug 22, 2012
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          Address: Agra, Uttar Pradesh

          Dear Sir,


          The complaint against torrent power ltd agra,
          I have applied for new connection No 12/new/118070 and survey has been done as on 13/08/12, and he committed me as you will get connection within four days, and second thing that he also update survey report to torrent power as there is bulilder involved in that area so you required to do electrification in that area and estimated expenses as around 2 lac rs. Then how can we do that,

          Please rectify the problem on priority,

          Regards
          Alok
          [protected]
          Aug 13, 2020
          Complaint marked as Resolved 
          Sir
          I had applied a new connection through torent contractor mr ishwari Prasad on 30-10-20 and I got OTP on 5-11-20 for my new business. Till now I have not received any receipt for applied connection.
          Please guide me how and when I will get new connection. My mob no [protected]
          SIR I AM HANDICAPPED person and lost job due to covid 19.
          Please look into matter and do the needful and oblige me.
          Thanks
          Kirti Sambhav Rastogi
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            M
            mohasif
            from Mumbai, Maharashtra
            Jun 28, 2012
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            Address: Ahmedabad, Gujarat

            Company :- Torrent Power Ltd.
            Consumer Service No:-112774

            On above service Number we have two meters - One is Residential and other one is Commercial.
            Torrent power fixed new meter before 3-4 months ago. At that time they didn't indicate meter information on meter box.
            So, Wire man attach residential wire in to commercial meter and commercial wire into residential meter.In short wires are interchanged because they didn't write information on meter. Now, when bill came they charged amount per unit as commercial charges. So, please sort out this thing. We are unable to pay that much amount.Please help us.
            Aug 13, 2020
            Complaint marked as Resolved 

            I m complaining about cut off light

            What the hell are u dng... no timing n spcfc tym.. street of balkeshwar light many time ot will not cme i hate dis type of tragety.. pls quickly u will recover this problem pls... its a v big.. problem we cant... live without toreento light.. pls u should do somethng. pls...
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              K
              komalgayatri
              from Bengaluru, Karnataka
              Feb 24, 2012
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              my service no is 88849 last bill i paid rs 1586,and my current bill is 2235 there is not any extra use of power by my side so sir i just want to know why this bill is high??
              Aug 13, 2020
              Complaint marked as Resolved 

              torrent power ltd — electricity supply below 100 volt

              dear sir,
              This is atul saxena from shastripuram agra, sir in shastripuram i live in block c1, sir always the voltage comes below 100 volts, i have many times complaints to torrent power , the never return any satisfactory ans, problem is there that they supply to block B, block c1,block c2 etc, from only single transformer,and the only single wire have the current instead of 3 wires, sir all appliances need around 220 volt, pls solve my problem





              t
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                itsmeguptarahul
                from New Delhi, Delhi
                Feb 23, 2012
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                Address: Uttar Pradesh

                Sir
                I Am Your Customer E-93 kamla Nagar , Agra . I Have A Problem of Agra Servicor Mrs Manish . He Is repair Meter Boar UnderGround Pipe Line of My House But His Break My Pipe Line And now A day he not Solve my problems , When Ever I Do call To her he Ignore My Complain And cut My Phone. Plz Do Some Acction of This To Mrs Manish his phone No.[protected]. My Name Is Sanjeev Mittal My Phone no Is [protected] Plz Inform Me What can I Do for My problem.
                Aug 13, 2020
                Complaint marked as Resolved 

                Torrent Power — regarding new electric connection

                Address dataram sharma 58, padam kunj bodla sikandra road, behind laxmi Palace agra-282007 we r facing problem in geting new connection since three months... Please help us for that due in service
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                  praveen katara
                  from Didwana, Rajasthan
                  Jan 4, 2012
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                  Address: Agra, Uttar Pradesh

                  please change my faulty cable from my home to connection pole.
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Sir maine[protected] ko complent ki thi to rat ko 11 baje service engineer ne check kar ke cable ka fault bataya aur silip de kar bola ki ye payment jaipur house agra main jama kara do payment jama kara di hai aur compalent bhi kara di hai complent no.[protected] hai payment recipt no.0048229 hai aaj tak[protected], 12 baje tak abhi tak koi sunwai nahi hai teen din se light nahi hai.chote chote bacche hain agr ye aap ke sath hota to aap kya karte please meri complent ki sunwai jaldi ho cable change ho kyo ki light na hone ki wajah se pani ki problem ho rahi hai .aur garmi badi hui hai bacche pareshan hai rat ko sone main problem ho rahi . agr meri cable turant change nahi hoti hai to abhi online complent kar dunga jisse torrent ke sabhi pareshan ho jayenge news chennel main news aane lagegi. so please mera kam kara do main kisi ko pareshan nahi karna chahta..
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                    Vasanti Verma
                    from Sri Ganganagar, Rajasthan
                    Sep 5, 2011
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                    Address: Agra, Uttar Pradesh

                    sir
                    I have not received my electricity bill of august 2011.My service number is 169404.without sending our bill they just disconnect it one fine day.I will be obliged if you dont repeat this time
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    I am occupying Canara Bank`s flat no.805 in Navjyoti Apartment Bye Pass Agra,eversince my occupying flat in June 2010,I have not received bill .Though meter reading was taken in July.August and also today on
                    05/09/2010,reading as on today was 4306.I could not trace any record of last bill paid and the reading.Will you please help me in getting required information and getting my bill delivered?
                    Rajeev Verma
                    E mail-rajiv.[protected]@gmail.com
                    Dear Mr. Verma,

                    Please provide your service no to resolve the issue.

                    you can also write to [protected]@torrentpower.com for any grievances or complaints.

                    Regards

                    Piyush
                    you do not send bill from 4 month pls send me my electricity bill

                    name :rajiv prtap singh
                    add: 1/66 madiya katra
                    near r.b.s.college
                    agra

                    contact no. [protected]
                    You do not send my electricity bill for the month of Feb 2012 and my Service No is 235930. Please send my electricity bill to my address and also given the bill amount to my mail ID- [protected]@gmail.com at the earliest.

                    Name : Mithiliesh Devi
                    Address: Mahendra Singh
                    PL-61 Nai Abadi
                    Agra
                    E-Mail ID: [protected]@gmail.com

                    No power supply in our area

                    No power supply...sudden breakdown
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                      manish192003
                      from Pune, Maharashtra
                      Aug 23, 2011
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                      Address: Ahmedabad, Gujarat

                      Dear Sir,

                      I have applied for increase in load from 0.78 KW to 6 KW in the month of July 2011 and also paid Rs. 2740/- for charges and security deposity. However today on 23rd August 2011 i come to know that my application is rejected on account of following grounds -

                      1) Company have not received Society NOC from our side
                      2) Company cannot hold the application for more than 16 days.

                      However instead of refunding full Rs. 2740 company has refunded only Rs. 2445/- (5% deducted as service charge).

                      Now my complaint is i was never informed the time lag of 16 days, then if i failed to provide socity NOC my application would be cancelled. secondly, application was cancelled on 23rd august, 2011 and it is not within 16 days. If company itself is following policy of 16 days time lag then they have no right to deduct this unauthorized charges. Even if they are deducting they should have given me opportunity to act upon it. Without communication they just cant deduct 5%.
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      I completely agree with the facts.
                      I am facing same issue from Torrent. I am also not able to do anything. I am not able to purchase A.C due to 1.444 kw load and torrent not able to extend it because of their cable is low in our society.

                      Issue is from Torrent cable then also they told us to take NOC from Society and all the expense of Road resurface and all responsibilities are on us who is applying for extensions.

                      It seems like I am first applying then all charges, responsibility i need to take but it will helpful to all other persons/members in future.

                      Such a ridiculous thing I am facing.
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                        citizenofagra
                        from Mumbai, Maharashtra
                        Jul 20, 2011
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                        Address: Agra, Uttar Pradesh

                        Mr. CEO & VP,

                        your kind attn plz.

                        in agra many of your Er & Officer in charge are indulge in corruption. they have came from gujrat to exploit north indians and are harrasing citizens o[censored]P. Torrent is behaving like a bad business man. on behalf of Agra i can quote few names too...but mostly money is being demanded while providing meter connections for commercial purpose. mainly in your so called zone 1 (agra fort division). you need to take strict action against all those else a loby against torrent is getting ready during election and will be tough for the unit to sustain.people sitting at your head office are not taking steps to curb the issue. even few officers who were in past listining to our such grievances has been sent or posted some where else or being left the organisation. need to see this serious issue.

                        citizen of agra
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          asthasehgal
                          Jul 17, 2011
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                          Address: Agra, Uttar Pradesh

                          Torrent Power Agra are mentally harrasing the customer by not providing the basic utility Electricity.They do not respond to consuumer complaints for 3 long days even after repeated complaints.Also they mentally harras the customer by forcing their wishes on the customer.They are not ready to listen to the customers and are extremely rude and disrespectful.
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            mudit1223
                            from Delhi, Delhi
                            Jun 13, 2011
                            Resolved
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                            Resolved

                            Address: Agra, Uttar Pradesh

                            Dear Sir
                            My connation no is 219294 I am facing problem that out of three faces two faces are not coming I have complained on[protected] complain no[protected]
                            [protected] complain no[protected]
                            [protected] complain no 21114982
                            My complain is not bean resolved tell now I request you to kindly resolve my complain and rewet me an explanation please do not force me to take a legal action against it
                            Regards
                            mudit shanker
                            22/44 old Vijay nagar
                            Agra
                            [protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Dear Sir
                            My connation no is 2187893
                            My complain is not bean resolved tell now I request you to kindly resolve my complain and rewet me an explanation please do not force me to take a legal action against it
                            Regards
                            KUTBUDDIN A KHAN
                            UMRAV NAGAR AHMEDAIPARK,
                            VATVA AHMEDABAD 382440
                            M: [protected]
                            sir/mad
                            mera conecation 23/06/12 Time=01:15 se band ho gaya hai.
                            jiska complant no.[protected] hai.garmi ke karan bura hal hai jiski
                            koi sunwai nahni ho rahi hai. 6-7 bar [protected] par phon karke
                            apni preshani bata chuka hun.Pls.mera conneecation jaldi chalu
                            karane karpa karne.

                            Details
                            [protected] thanks
                            con.no[protected]
                            Name--Sandeep Gupta
                            Add.--B-365 Trans Yamuna Collony Agra-282006
                            Mob.No-[protected]
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                              drpinkeshthakkar
                              Jun 4, 2011
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                              Address: Ahmedabad, Gujarat

                              Inspite of repeated complaints to Torrent power about voltage flactuation in home, nothing has been done till now. They are taking highest charge for electricity but full of curruption. I think they are illegaly providing power to people who give off the record money that's why they are not solving my problem. My customer number is 462893.
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                v_agrawal
                                from Jammu, Jammu and Kashmir
                                Jun 3, 2011
                                Resolved
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                                Address: Agra, Uttar Pradesh

                                sir,
                                yuor transformer is burnning and oil is lekage,cable is fire so pl action this complation as soon as possible. i m compiaiain bfor 4days your complain no.[protected] but no action your company employ.so pl action this comlain.
                                regards
                                vivek agrawal
                                opp. pradeep dharamshala
                                adrash nagar,Balkeshwar,
                                agra(u.p) [protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                Power disconnect

                                Since date 28 Aug, Evening my electricity supply has been interrupted and it affecting my ability to use equipment needed to carry out.
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                                  manojpati
                                  from Mumbai, Maharashtra
                                  May 31, 2011
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                                  Address: Agra, Uttar Pradesh

                                  To 31/05/2011
                                  Dayal Bagh
                                  The Divisional Manager,
                                  Torrent Power Co.,
                                  Agra.

                                  Sub: Complaint about rampant power-cut “Making Agra a living Hell.”

                                  Sir,
                                  With due respect, I, Dr. Manoj Kumar Pati, thinks being a responsible citizen, it is my utmost duty to bring to your notice about the ongoing drastic power-cut problem through out Agra.
                                  This is to inform you that I stay in Dayal Bagh area of Agra and we the people here in this area are facing enormous difficulty at both workplace and at home due to frequent power interruption in prolonged succession. The most baffling part of it, is that power is being cut without giving prior notice and without any understandable reason for quite some days from now.
                                  As you are also aware of the fact that, the temperature is on a peak now and conditions here are turning such worst that the entire night people have to stay awake owing to power disruption amidst this hectic temperature.
                                  For the last two weeks or so the situation is much aggravated like never before making this heritage city worse than a rural area without electricity facility.
                                  Therefore, This is on behalf of the denizens of Dayal Bagh,I request you to please look into the matter seriously and on a priority basis and be instrumental in resolving the issue at an early date for which we will be grateful to you.
                                  Hoping for a positive action on your part.
                                  Regards,

                                  Manoj Kumar Pati.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    Trivendra Diwakar
                                    from Bathinda, Punjab
                                    May 23, 2011
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                                    Address: Uttar Pradesh

                                    sir.
                                    my complaint about the power supplier company in agra. there is a torrent power which is not giving proper power supply in the area. i just give u a case example of dated 21.05.2011 mid night when there was a very danger thunder in which power went to be breakdown and i just complaint but there is no positive response of there customer representative. my light was not coming from last saturday and i again complaint but they only give me a complaint number and after 7 to 8 hour no solution of the problem.
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                                      P
                                      PRABHA KANT SHARMA
                                      May 17, 2011
                                      Resolved
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                                      Resolved

                                      Address: Agra, Uttar Pradesh

                                      Torrent Power

                                      A lot of difficulty is being faced due to interrupted power supply that to only one phase with heavy fluctuation.
                                      A complaint was made #[protected] on 16th may 2011 at 13:40 hrs but in vain as no staff personnel has turned up for rectification of defect till 2:00 am on 17th may 2011 and so far, even after reminding time and again over teleway .
                                      It is surprise to see such a lackadaisical attitude of torrent power ltd, agra towards the consumers.
                                      Will u please look in to the matter and do the needful soon for an uninterrupted power supply?

                                      Thanks
                                      Pk Sharma
                                      Consumer # 130145.
                                      14/8 HIG flats, ADA colony ,
                                      Sanjay place, Hariparwat, Agra(UP).
                                      Tel # 6452285
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        Ms. Ruby Verma
                                        from Sri Ganganagar, Rajasthan
                                        Feb 10, 2011
                                        Resolved
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                                        Resolved

                                        Address: Uttar Pradesh

                                        To,
                                        Indian Consumer Complain Forum
                                        Electricity Uttar Pradesh

                                        With due respect I am Ruby rajput D/o Mr. Amar Sing have residensing nagla padi agra. Last month The team of torrent power come to my home that time I am singal member of my family. With misbehaving the team member of torrent power disconect my electricity connection.

                                        Complainer
                                        Ms. Ruby Verma
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Torrent power is misbehaving and charging illigal charges from the residents of AGRA.
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