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Torrent Power Complaints & Reviews

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Updated: Mar 8, 2026
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Torrent Power reviews & complaints page 5

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M
Mohan00713
from Mumbai, Maharashtra
May 12, 2022
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Dear Sir,

We are facing the big issue about electricity gone more than 5 times in this month from torrent power and it’s resolved then very next day again same things happened.

We spoke to customer care and also put an email regarding this issue to torrent power but they are not serious about this matter to resolve this issue on top priority.

We are being harassed by torrent power during this summer while sleeping.

Please take necessary action against torrent power for this dispute as they are taking huge services taxes from us.

Thanks & Regards,

Services No: 569399
Mo: [protected]
Torrent Power customer support has been notified about the posted complaint.
Verified Support
May 27, 2022
Torrent Power Customer Care's response
Dear Customer,

Thank you for sharing your concern on consumercomplains.in.

We sincerely apologize for the inconvenience caused to you.

We would like to inform that during the period mentioned, the power supply was interrupted due to an unforeseen technical fault, triggered by excessive power consumption due the severe heatwave our city has been experiencing since the last few weeks. Our teams had already carried out necessary work and restored your power supply.

You can also reach out to us at our 24 X 7 Customer Care Number 22551912 / 66551912 for any kind of assistance.

Assuring you of our best attention and services always.

Thank you for connecting with us!

Best Regards,
Customer Service Team
Dear Team,

Electricity was gone of three & four house only into our society which are connected with one fuse as per best of my knowledge, rest of all other houses electricity still on and didn’t went off yet.

How could you justified it with too much hit was in the city during this period, and for your kind information your 24x7 contact number was dead at 1:30am when I was put this complaint against you, I was tried since 15-20 mins continuously but it was sound beep……beep……

You can not justify this issue cause with your scripted notes.

Regards,

Service no : 569399
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    M
    Mohanpawar
    from Kalwa, Maharashtra
    Apr 29, 2022
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    Address: Vastu Anand parsik nagar kalwa

    I have 1 bhk flat my usage of electricity is very less still I m getting huge bill that I can’t afford
    Torrent Power customer support has been notified about the posted complaint.
    Dear Customer,

    Thank you for sharing your concern on consumercomplains.in.

    We at Torrent Power believe you are facing some issue related to our service. In order to serve you better please provide your service number and contact details.

    You can also reach out to us at our 24 X 7 Customer Care Number 22551912 / 66551912 for any kind of assistance.

    Assuring you of our best attention and services always.

    Thank you for connecting with us!

    Best Regards,
    Customer Service Team
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      S
      Shivaay s
      from Bhiwandi, Maharashtra
      Apr 29, 2022
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      Address: Bhiwandi

      Mujhe turant mera meter connection juda hua chahiye...
      Torrent Power customer support has been notified about the posted complaint.
      Dear Customer,

      Thank you for sharing your concern on consumercomplains.in.

      We at Torrent Power believe you are facing some issue related to our service. In order to serve you better please provide your service number and contact details.

      You can also reach out to us at our 24 X 7 Customer Care Number 22551912 / 66551912 for any kind of assistance.

      Assuring you of our best attention and services always.

      Thank you for connecting with us!

      Best Regards,
      Customer Service Team
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        J
        from Thane, Maharashtra
        Apr 27, 2022
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        Bil amount of torrent power

        Address: Bhiwandi, Kranti Nagar khadipar Bhiwandi

        [protected] may bil number of. torrent power bhiwandi...
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        S
        Sonakshi kadam
        from Agra, Uttar Pradesh
        Apr 22, 2022
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        Address: Agra

        मैंने मेरी पत्नी सोनाक्षी कदम के नाम से मकान सं. 2, खसरा सं. 207 से 2011, गायत्री विहार, सिकन्दरा, आगरा, उत्तर प्रदेश के लिए दिनांक 23.03.22 को नये कनैक्शन के लिए आवेदन किया था, जिसका सर्विस नं.[protected] है| तत्पश्चात 30.03.22 को सर्वे होने के बाद टीम द्वारा 1-2 दिन में कोटेशन देने की बात कही गई| लेकिन टीम द्वारा गलत रिपोर्ट देने के कारण कस्टमर केयर द्वारा 01.04.22 को सूचना दी गई कि आपके मकान में मीटर लगा हुआ है| जिसके संदर्भ में 11.04.22 को साईट का विडियो और नक्शा टोरंट कार्यालय में आवश्यक कार्यवाही हेतु दिया गया| लेकिन अभी तक नया कनैक्शन नहीं दिया गया है और न ही दुबारा सर्वे कराया गया है| कृपया मामले को सज्ञान में ले और उचित कार्यवाही करें|
        Torrent Power customer support has been notified about the posted complaint.
        Verified Support
        May 27, 2022
        Torrent Power Customer Care's response
        Dear Customer,

        Thank you for sharing your concern on consumercomplains.in.

        We wish to inform you that we have forwarded your concern to respective department for necessary actions,

        You can also reach out to us at our 24 X 7 Customer Care Number[protected] for any kind of assistance.

        Assuring you of our best attention and services always.

        Thank you for connecting with us!

        Best Regards,
        Customer Service Team
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          A
          Anju Prajapati
          Apr 20, 2022
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          Address: R. No 06chawl no 07 bhaskar patil wadi bh marathi school nr. D.g. complex sabe gaon diva east

          I am use only one fan and normal use refrigerator and one month bill 1120 plss check and register complain
          Torrent Power customer support has been notified about the posted complaint.
          Dear Customer,

          Thank you for sharing your concern on consumercomplains.in.

          We at Torrent Power believe you are facing some issue related to our service. In order to serve you better please provide your service number and contact details.

          You can also reach out to us at our 24 X 7 Customer Care Number 22551912 / 66551912 for any kind of assistance.

          Assuring you of our best attention and services always.

          Thank you for connecting with us!

          Best Regards,
          Customer Service Team
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            B
            bhalchandra oak
            Apr 7, 2022
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            No power complaint registered at 1745 now it is 2230 still no action from torrent power. adjoining house has Power
            Torrent Power customer support has been notified about the posted complaint.
            Dear Customer,

            Thank you for sharing your concern on consumercomplains.in.

            We at Torrent Power believe you are facing some issue related to our service. In order to serve you better please provide your service number and contact details.

            You can also reach out to us at our 24 X 7 Customer Care Number 22551912 / 66551912 for any kind of assistance.

            Assuring you of our best attention and services always.

            Thank you for connecting with us!

            Best Regards,
            Customer Service Team
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              R
              rohan tarkar
              Apr 1, 2022
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              Address: Kasheli

              Always there is some or other issues and power is disrupted really fed up of this power cuts if you are charging we expect service
              Torrent Power customer support has been notified about the posted complaint.
              Dear Customer,

              Thank you for sharing your concern on consumercomplains.in.

              We at Torrent Power believe you are facing some issue related to our service. In order to serve you better please provide your service number and contact details.

              You can also reach out to us at our 24 X 7 Customer Care Number 22551912 / 66551912 for any kind of assistance.

              Assuring you of our best attention and services always.

              Thank you for connecting with us!

              Best Regards,
              Customer Service Team
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                M
                M7maulik
                from Ahmedabad, Gujarat
                Mar 29, 2022
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                I had torrent power connection in old house which I Sold 1 year ago. I also stop ECS 1 year ago, i also got confirmatory mail from torrent for ECS stop. after 1 year, 1360 rs deduction did from my bank account in name of torrent power. this is fraud from torrent power. I want my money back as soon as possible. otherwise I complain to consumer forum.
                my old id number- 3049524 mob- [protected] Name- ARVINDBHAI CHATURDAS PATEL
                Torrent Power customer support has been notified about the posted complaint.
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                  A
                  Aviral Garg
                  Mar 21, 2022
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                  Consumer no 3142529
                  Torrent power Ahmedabad

                  My house is partly under construction from one side only. its not reconstructed from scratch ( no purn nirman). Wires are already disconnected from electric meter.
                  Still Torrent power employee disconnect / stopped electricity at house without informing us on call or without intimating through message. By saying that construction is from scratch ( purn nirman).

                  This is just harassment to customer who is paying timely bill from last 15 years.

                  My construction work is already halted.

                  Kindly start the electricity services ASAP.

                  Br,
                  Aviral Garg
                  S/O Amit Garg
                  [protected]
                  Torrent Power customer support has been notified about the posted complaint.
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                    F
                    frk8981
                    from AGRA, Uttar Pradesh
                    Mar 8, 2022
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                    सेवा में दिनांक:
                    सहायक अभियंता
                    टोरेंट पावर लिमिटेड
                    आगरा

                    विषय: बिजली का पोल हटवाने हेतु शिकायत पत्र

                    महोदय,
                    मेरा नाम अब्दुल फारुख है, मैं नरीपुरा आगरा का निवासी हु और हाल ही में मैंने खसरा न. 112 मिनजुमला राज नगर ब्लॉक B मौजा बसई मुस्तकिल आगरा में प्लाट ख़रीदा है और उस प्लाट के पास से हाईटेंशन तारे और विधुत विभाग का बिजली का खम्बा लगा हुआ है जिसकी वजह से प्लाट पर मकान निर्माण का कोई कार्य नहीं हो पा रहा है। अतः महोदय जी से नम्र निवेदन है की आप हमारे प्लाट के पास से जल्द से जल्द अपने विभाग के कर्मचारी द्वारा पोल को हटाकर दूसरी जगह लगवाने की कृपा करें ताकि हमारे मकान का निर्माण हो सके।

                    आपसे अनुरोध है हमारी समस्या का जल्द से जल्द निवारण करें।

                    हम आपकी इस मदद के लिए हमेशा आपके आभारी रहेंगे।

                    धन्यवाद

                    नाम:- ABDUL FARUKH
                    पता:- PART OF PLOT NO-124 ON KHASRA NO-112 MINJUMLA AT
                    RAJ NAGAR BLOCK-B MAUZA BASAI MUSTKIL AGRA
                    मोबाइल न०:- [protected]
                    Torrent Power customer support has been notified about the posted complaint.
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                      K
                      Kanchansvt
                      from Agra, Uttar Pradesh
                      Mar 1, 2022
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                      This is to inform you that bill is going up per month
                      Rs 198 in December 2021
                      Rs 380 in January 2022
                      Rs 473 in February 2022
                      Bill is going up per month but we are not using any appliance which increases bill from 198 to 473 and we can't even afford it.
                      I request you to check it out and dsort the issue as soon as possible.
                      Torrent Power customer support has been notified about the posted complaint.
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                        M
                        Meghna Dalal
                        Feb 15, 2022
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                        Address: 30 deepkunj society

                        I'd number is 90268 and contact number is [protected]..it's not working some phase working and some part not
                        Torrent Power customer support has been notified about the posted complaint.
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                          B
                          Bollywood Musics
                          Feb 6, 2022
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                          The due date for my power bill was 7 February 2022 but my power line was disconnected on 5 February 2022 I made the payment but even after 24 hours my power line has not been reconnected.
                          Torrent Power customer support has been notified about the posted complaint.
                          Dear Customer,

                          Thank you for sharing your concern on consumercomplains.in.

                          We at Torrent Power believe you are facing some issue related to our service. In order to serve you better please provide your service number and contact details.

                          You can also reach out to us at our 24 X 7 Customer Care Number 22551912 / 66551912 for any kind of assistance.

                          Assuring you of our best attention and services always.

                          Thank you for connecting with us!

                          Best Regards,
                          Customer Service Team
                          Torrent Power
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                            R
                            Ratender singh
                            Feb 1, 2022
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                            Address: Ratender Singh S/O Jagdish Singh Sainik Vihar Deori Road Agra

                            Load shown in the bill do not match with meter reading. The load shown in the bill has been projected more and wrong.
                            Torrent Power customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 17, 2022
                            Torrent Power Customer Care's response
                            Dear Mr. Singh,

                            Thank you for sharing your concern on consumercomplains.in.

                            With reference to your query and subsequent discussion you had with our customer service executive regarding Load details, we trust that matter has been resolved up to your satisfaction.

                            Assuring you of our best attention and services always.

                            Hopefully you are satisfied with the given resolution. Please mark your complain as “resolved” on cosumercomplaints.in.

                            Thank you for connecting with us!

                            Best Regards,
                            Customer Service Team
                            Torrent Power
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                              A
                              Atif Fakih
                              Jan 28, 2022
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                              Address: 700, Aziz Villa, Gauripada, Bhiwandi

                              Myself Dr Atif FAKIH wanted to bring to your notice about the destroyed fence around the transformer, location khajurpura, gauripada, near sultaniya Hotel, Obaid Abdul Aziz Fakih Saheb Road, bhiwandi.
                              Torrent Power customer support has been notified about the posted complaint.
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                                N
                                NamrataKashyap
                                from Thane, Maharashtra
                                Jan 23, 2022
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                                Meter reading fast than consumption

                                Address: 15/603 vastu anand parsik nagar kalwa thane 400605

                                Our MSEB meter was replaced by Torrent Meter in October 2021. Our regular bill until September 2021 used to be in the range of rupees 1700 to rupees 2500. Post torrent meter installation Our bill started coming in range of rupees 4500 to rupees 5500 which is almost double than the usual regular bill. You may check MSEB power usage graph for reference. We complaint to torrent however they share any random reason and do not resolve our issue....
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                                S
                                sr2020
                                from Surat, Gujarat
                                Jan 22, 2022
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                                Address: smeshver socity ,oposite baroda pristage ,sy no95 plotno 12 near maheshveri varachha rd surat

                                We want to ### our elecricity meter due to renovation.
                                costmer id[protected]
                                Torrent Power customer support has been notified about the posted complaint.
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                                  S
                                  Sachin Dhamanskar
                                  from Nagpur, Maharashtra
                                  Jan 19, 2022
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                                  Resolved

                                  Torrent Power Disconnecting electricity

                                  Address: tejasvi app rm no 002 near fish market kalher

                                  Torrent Power — Disconnecting electricity

                                  today Disconnecting electricity because of not paid bill but noe paid the bill

                                  but still not come any person

                                  service no-[protected]
                                  Name - sachin naresh dhamanaskar...
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                                  P
                                  Pranoy747
                                  Jan 10, 2022
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                                  Address: bhiwandi

                                  There is no electricity in my house and my parents are diseased, which is resulting in issues,
                                  torrent power executive told issue will be solved by 24/48 hrs, despite telling about parents,
                                  bill has been paid,
                                  Kindly look into this matter on priority and help
                                  Torrent Power customer support has been notified about the posted complaint.
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