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Torrent Power Complaints & Reviews

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Last updated Apr 24, 2024
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Torrent Power reviews & complaints page 6

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M
mayurg1
from Mumbai, Maharashtra
Dec 18, 2021
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Extremely high bill

Address:Chamundai Building ,Jai Mata Di Complex, Kalher , Bhiwandi 421302

This is Mayur from Thane Bhiwandi, wish to complain about Torrent Power, my service number is[protected] this company is looting people since pandemic, recent bill which i got from them is for 6800rs which is only for one month, and in the previous month the bill was 3400rs, they are looting people left right and center.
i have one LED TV, 1 fridge, 8-10 led lights, 5 celling fans in my house which are used i do not understand how...
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A
avs466
from Mumbai, Maharashtra
Dec 6, 2021
Jun 29, 2023
This thread was updated on Jun 29, 2023
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Daily Power cut in diva

Address:Diva

There are daily power cut in diva with only one region" main line drip", . They cut power 3 to 4 times in day . I[censored] not ability to handle electricity in diva then why u taken power supply for smk.
I have already filed complaint so many times but no action taken by u.Do some needful....
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A
Akash0990
from Agra, Uttar Pradesh
Nov 20, 2021
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Meter install pending

Address:Agra

Dear team,

This is to inform you that we have more than 600 connections but still our meter is not installed from your side.

Service number:-

1.[protected] Belanganj 4KW

2. [protected] Rahul nagar tedi bagiya 5KW

We have taken follow up many times but no one is listening giving false commitment again and again I wanted to know reason for delaying in installation...
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P
Pkmishr
from Agra, Uttar Pradesh
Nov 20, 2021
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I'm complain about my house electricity

Address:Pratapnagar Jaipur house agra

Address: pratapnagar Jaipur house
This complaint is about my house electricity it is about an 14-15 hours my electricity is tripping and now the light is shut from main, so kindly go through my complaint and fix it ASAP!...
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F
Farida Qureshi
Nov 19, 2021
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Illegal light use

Address:Iqra bldg 406/407 near ammar villa opp almadina masjid amina baugh daulat nagar kausa mumbra

Iqra bldg aminabaigh room 406/407illegal light use karrahe motor use karraha bbuilding ke piche side wayar aayah hai sir pls aakar check kare...
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O
Ohms123
from Mumbra, Maharashtra
Nov 1, 2021
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Theft of electricity and critical open connection

Address:Shiv Vilas sadan building, opposite Supari wala hall, Shivaji Nagar, behind dargah, Amrut Nagar, Mumbra district Thane Maharashtra-400612

The building consists of about 36 flats in the building but only 11 meters are installed in it rest of the tenants are using directtly from the cables and also kept the joints open which may cause short circuit.
We therefore request you to kindly take the appropriate action.
I have launched two complaints already but there is no response from your side.
Hooe for a quick action...
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Today I have made payement of con No[protected] bill for Rs 5100 online by internet banking. My account has been debited, but receipt has not yet been received....
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H
Harsh--Pratap
from Agra, Uttar Pradesh
Oct 18, 2021
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Power down in my house

Address:14 bhagya nagar bye pass road Sikandra Agra 282007

The power is missing since last night in my home I have registered a complaint at 8:30am but no support team has arrived till 3:30pm I have tried to contact the service centre several times but they are providing the same reply again and again. Kindly look into this and resolve it as soon as possible...
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N
neeraj06
from Agra, Uttar Pradesh
Oct 14, 2021
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Regarding meter box damage-670193563

Address:Sanjay Palace, Agra (UP)

I’ve raised a support request on 22nd Sep'2021 to change the outer cabinet of my meter as it got damaged due to construction & painting work carried out at my home. It was committed to me that issue will be taken care in max 10 working days, the timeline already passed by & I am daily following it up from customer care support which is now making me fool to which I am surprised as it’s not a Govt. entity but a private firm. Daily support...
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A
Amitash Goyal
Oct 9, 2021
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Complain about wrong amount of bill

Dear sir,
My bill amount is wrong as I have 1 kv conection and the bill use to come under 500 but last time bill amount was around 1800 and and 2700 respectively kindly check the issue.
Thanking you Connection no.[protected]. Yours faithfully
Amitash Goyal
Tedi Bahia Agra...
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V
vijay tenguriya
from Mathura, Uttar Pradesh
Oct 6, 2021
Oct 6, 2021
This thread was updated on Oct 6, 2021
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Over value amount

Sir mai agra se karwan gali se hu mera iss month ka jo bill hai over aaya hai jo itna hona nhi chahiye tha plz check and revert jis se ki mai apna bill jaldi pay kar du...
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D
Divyansh Upadhyay
Oct 3, 2021
Oct 6, 2021
This thread was updated on Oct 6, 2021
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Negligence towards work

From the last 25 days we have complaint about our broken meter box but till now no action has been taken, the meter box is fully damaged and the place where it is held is also not safe for the trespassers, we demanded for the new meter box but still no one cares, last time when I called torrent power they told me that they will resolve my issue in 2-3 days but now it is the 7th day, and still there is no response from their side. Now if any...
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R
Rahul.M.P
from AHmedabad, Gujarat
Sep 28, 2021
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Meter shifting charges

There was renovation work going on my place so meter was shifted to other corner for safety purpose, now renovation has completed and i email them to shift Meter shifting from one corner of wall to another corner then i have received text message today 28/09/2021 that torrent will send team for meter installation today 28/09/2021. I took follow up that no have has came yet for meter installation then i got a call back from them and the person...
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V
vikas12nigam
from Agra, Uttar Pradesh
Sep 20, 2021
Sep 22, 2021
This thread was updated on Sep 22, 2021
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Bill Related

Address:35/42-a mugal road kamla nagar agra

I am Shanti devi.
Service no[protected]
Every month our electricity bill raise. we are not used any appliance.
i want change my meter.

last august month bill 4012rp we are not used any appliances.

you can check our meter and change this ....
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Y
yogesh6212
from Ahmedabad, Gujarat
Sep 16, 2021
Sep 25, 2021
This thread was updated on Sep 25, 2021
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Billing charges high due to 2 months reading

Address:Ahmedabad

Hi,

As I checked Residential unit charges are calculated for 2 months and in your bill copy there are mentioned residential charges on monthly basis so unit should be divided by month also.

As you can see my unit consumption in the billing cycle is some time under 300 so it will be 100 to 150 monthly so charge may be less on unit rate.

This is not good that you are mentioning unit charges per...
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A
Sep 15, 2021
Sep 17, 2021
This thread was updated on Sep 17, 2021
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Meter related

Address:Aayush residency, kalindi vihar , Agra

Sir, my service no is[protected]. I have been applied for a new domestic connection 3 months ago . But till today the meter has not fix in my premises . I am very disappointed for the service of torrent power . How we live there without light please tell me...
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K
Kinjalparikh2102
from Ahmedabad, Gujarat
Sep 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Meter fast

Meter is capturing higher bill than consumption....
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V
vd0202
Aug 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Meter display not working properly

Address:59 Sattadhar society, behind sarswati school, a. K. Road, surat-395008

Dear sir, my torrent power service no.[protected] in surat, . My meter not displaying correctly number, i think it have some problem, please check it, and do needful as early as possible...
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9
9166559937
Aug 26, 2021
Sep 25, 2021
This thread was updated on Sep 25, 2021
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Complaint number not attending by torrent Agra Team

Address:3, Poornanand Plaza, Opp. Ram Raghu Hospital, M.G. Road,Agra

I have registered complaint(complaint number [protected]) via cutomer care at 5:30 pm. I called multiple times on torrent customer care number that no one from torrent power Agra visited and attended the issues even after passing there 4hrs time line.
Since it is summer time and We are facing lots of difficulties without light .
Please help us for same....
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P
Prishal chodavadiya
Aug 25, 2021
Sep 17, 2021
This thread was updated on Sep 17, 2021
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Extra bill taken

Address:[email protected]

Extra payment taken from us since 5 month for ujala bulb or fan recovery while which is not any procure like this item, but still extra payment laying in every bill... please resolve it ....
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