Torrent Power Complaints & Reviews

Respected Sir,
My name is Bal Kishan having an electricity connection by the name of my Mother "Mohan Devi" service number[protected] in area 11 siddi kachhpura Mehtab Bagh Agra. As I work in a private university out of my town (Agra) since last 2 and a half year (since Jan 2019) and due to this I could not submit the electricity charge for the said tenure as my residence was locked for this period and no electricity was in use therefore in November 2019, Torrent Power cuts the electricity connection.
In the month of June 2021 I went to Torrent Power office in Agra and they told me to deposit the total amount which was Rs. 3810 and Rs. 600/ extra for joining the connection again.
However I paid the the said amount on 7 June 2021 but torrent power has again generated an electricity bill of Rs. 1630/ by considering the meter reading from March 2021 to July 30th 2021 which is not authentic and when I interacted with customer care, he could not satisfy me and told me to deposit the amount and said to me that in case of failure to deposit the amount, again electricity connection will be disconnected.
Thus I am requesting you to please look into the matter and take an strict action as they do not have manner how to deal with customer and always behave like an extortionist.

My last six month bill is lesser than 5000 ... But last month torrent power change my meter and this month my bill 7784 how it is possible ... So please check my meter... And attach my sub meter with your company meter .. .....

Sir no power supply in my house since cr last one day I m made more than 10 times call to customercare of torrent but all in vain no body come to my home to repair it...very bad service provided by torrent Power

Power cut from 5o'clock evening to 3am yesterday, and today from 10pm and not fixed yet.
Yesterday when i complaint, customer agents not suppose to register, instead of it he says it will automatically cancel, then i say plz register it, ifcit is cancel then its ok.
Then i call again to note complaint no. Customer agent rudely ask me. ''aapne abhi forcefully complaint register kerwayi hai", i said kya no supply ki complaint register nahi kerwa sakte?he cut the call.
And now today, again no supply.i have registered complaint, but aisa kab tak chalega, bohut zyada pareshani hoti hai, team kal bhi area ke logo ke 2 baar jaane ke baad aayi thi, aur aaj to kisi ki himmat hi nahi hai baar baar torrent office jaane ki, please do needful.

Not paying attention even after complaining about high bills for the last three months and misbehaving

There is no power supply in one phase service no is 270027 pls check the problem and solve it at the earliest

Service no 270027 there is no power of one phase please check at the premises the problem

कृपया मीटर रिडींग करणे वाले कर्मचारी हर महिने समय पे रिडींग लेने नही आते. हर महिने कर्मचारी रिडिंग लेने समय पे आये और अपना पेहेचान पत्र दिखाके रिडींग समय पे ले.

Poor Service provide by torrent in diva shil division from last one year, I have emailed but there were no solution given by torrent power.

We are experiencing powercut since last 15 to 20 minutes. Please check and let us know

Not power on miter

Month Bill : June 2021
Service no :[protected]

From last few month there are bill is coming unexpectedly high. the user of this premises are same. So i don't know why its increasing every month. Can you please check with high priority this mater. Your swift action will be appreciated.

We have complaint yesterday for low voltage. A technician came and said will come in the wee hours of the morning to see if the voltage is low or not. But now at 4 pm the voltage is again low. We are a company which is paying close to 25 lakhs as service fee to torrent in a month thru different service number.
can you rectify this error as we store life saving medicines in cold storage and any outage is a risk for the product and cause shortage of these medicines in the market

We have submitted the application for meter shifting and paid the amount we were told that it will be resolved within a month and now they are saying it will take another month, we are facing issue due to this as we waited for a month and due to this we are facing many problems including not able to shift to the new house

Please arrange your executive to Salve our problem Bhiwandi kalher location roopkamal plaza matoshri appartment there is no light Last 2 days

Dear Sir / Mam,

We have lodged a complaint of 3 phase power failure in our Unit No. 227 in D-5 Building in Bhumi world Industrial Park located at Pimplas by 11.50 am on 20th July 2021 and the complaint No. given is [protected].

After making a regular follow up of the given complaint, no technician has visited our site till 8.20 pm to rectify and solve the problem.

Most of the times the customer care number don't get connected & even after contacting the call center staff we are not getting satisfactory reply.

We are forwarding a request to you to look into this matter at the earliest to improve your services.

Dear Sir/Madam,
This is to inform you that it has been noticed that continuous heavy fluctuation of voltage has been happening for the last three days in our area, due to this people are being electrocuted, electrical equipment are burning, short circuit is happening and many more problems are happening in our areas.
I had called customer care many times but they were not responding to us and resolving problems. Last month my brother lost his life due to electrocution, and I don't want this again.
Request you to please resolve this problem on an immediate basis else people can die or they can face huge lost due to this.
I hope you will take this seriously and resolve this problem at the earliest.

I Kermani Roshan Aspi and Meter No.B45300381, Would like to lodge a complaint the electricity problem at my residence.

I kindly request your goodself send your respective person and check my electricity foult.

We are trying to pay the bill from last 2 days but the site is showing error to pay the bill

Deem power in old kasheli(Bhiwandi) line