Torrent Power — Billing charges high due to 2 months reading | |||
Hi, As I checked Residential unit charges are calculated for 2 months and in your bill copy there are mentioned residential charges on monthly basis so unit should be divided by month also. As you can see my unit consumption in the billing cycle is some time under 300 so it will be 100 to 150 monthly so charge may be less on unit rate. This is not good that you are mentioning unit charges per month basis and then generating bill for 2 month. If billing cycle is for 2 month then always it will calculate the unit rate for above 200 unit so bill amount will be high. Hope torrent power team understand my concern and go deeply for this cases this is for all customers also. Was this information helpful? | |||
Torrent Power customer support has been notified about the posted complaint. Verified Support Sep 17, 2021 Torrent Power Customer Care's response Dear customer, Thank you for sharing your concern on consumercomplains.in. We at Torrent Power believe you are facing some issue related to our service. In order to serve you better please provide your service no. and contact details. You can also reach out to us on our 24 X 7 Customer Care Number 22551912 / 66551912 for any kind of assistance. Assuring you of our best attention and services always. Thank you for connecting with us! Best Regards, Customer Service Team Torrent Power Verified Support Sep 25, 2021 Torrent Power Customer Care's response Dear Customer, Thank you for sharing your concern on consumercomplains.in. We would like to inform you that we have already sent reply to your email id [protected]@gmail.com dated 18-Sep-2021 & 21-Sep-2021 for your concern regarding billing details. Assuring you of our best attention and services always. Hopefully you are satisfied with the given resolution. Please mark your complain as “resolved” on cosumercomplaints.in. Thank you for connecting with us! Best Regards, Customer Service Team Torrent Power | |||
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Torrent House, Off Ashram Road, Ahmedabad, Gujarat, India - 380009
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