Torrent Power — excess and undue collection of light bill for my consumer no[protected]

Address:

Agra, Uttar Pradesh

I had taken connection on temporary basis for completion of house at plot no 99, m k puram, sikandara, bahistabad, agra. I was allotted above service no, i had finished my construction and wanted to change / disconnect my 2 kv connection, for that me & my wife visited suresh plaza office personally and paid the due light bill, but manager available there told that he shall be given pan card, then he can disconnect the power connection, it is really surprising that, for our own disconnection we have to beg company. Even after that i sent an email on 3/9/2016 and so on, but instead of disconnecting, they have charged rs. 1890/- per month, the bill itself shows zero consumtion since december 2015, so i request to rectify the bill which i have already paid upto oct.2017 and take stern penal action against such a systematic blind recovery.