Toshiba India — no proper service given

Address:

Carrier Airconditioning & Refrigeration Ltd. # 142 -144, 1st Floor, Mahagun Metro Mall, Near Ansal Plaza, Sector – 3, Vaishali. Ghaziabad | India, Ghaziabad, Uttar Pradesh, 282007

Dear all,
This is regarding toshiba who were supposed fix our ac problem has we had purchased 3 ac's from them. There was some mechanical problem with the ac so we called toshiba (Carrier airconditioning & refrigeration ltd) to solve it. We had put a query regarding this in month of august on 2nd 2019. Since then its almost three months they r not looking into the matter with concern and r giving one reason or another and trying to escape from the issue. No communication being done on phone from them. When we try to call to ask when they will send an engineer they dont pick up our phone and if they receive without any communication they disconnect our call. We r really annoyed with this. Toshiba has not provided any quality service to us.

With regards,
Neelam yadav
Ars global pvt ltd, agra