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Carrier Airconditioning & Refrigeration / CarrierIndia.com Complaints & Reviews

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Last updated May 21, 2024
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Carrier Airconditioning & Refrigeration / CarrierIndia.com reviews & complaints(134)

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A
anitasunil
from Mumbai, Maharashtra
May 21, 2024
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Installation of AC

I have been purchased 2 Carrier AC on 18th May 2024 n delivered on 19th may 2024 which not yet installed by Concerned Company.
Kindly do it as urgently...
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A
Ayyappan d
from Thanjavur, Tamil Nadu
Feb 9, 2024
Feb 9, 2024
This thread was updated on Feb 9, 2024
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Replacement

Address:Thanjavur

I bought the AC last 10 months ago. Worked for exactly 3 months. After that it didn't work. I told customer care 5 months ago. the workmen repaired it and it didn't work, they said that it was a PCB problem and they replaced it and after 15 days they replaced it with a new PCB one but the dispay didn't come and they also came more than 10 times. It has been 5 months. No clear answer was forthcoming. I also told the showroom where I bought...
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R
Rahulpandeymfp
from Kolkata, West Bengal
Nov 25, 2023
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Door full scratch

New Refrigerator Door fully Scratch, Service boy check found, Change fully Refrigerator, No change only gate madhyam gram khosla electric customer registered mob no [protected]...
+2 photos
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R
from delhi, Delhi
Aug 23, 2023
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Ac

Address:UDHYOG NAGAR METRO STATION DELHI

Really bad service...
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K
Kalyan karamala
Aug 18, 2023
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Refrigerator service

Address:Doddanekkundi

Very fraudalant ###, don't believe THIS WEBSITE worst service ever they took money from me and they didn't even get done my refrigerator ready, thry didn't even responded to me and I won't leave them I file a complaint against these guys and also on the the website and I'll make sure that they will face the consequences definitely...
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D
devinder singh chahal
Aug 14, 2023
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Non replacement of compressor under warranty period and poor service

Address:74 RAJYA KARAMCHARI COLONY, SRI GANGANAGAR (RAJASTHAN)

Respected sir,
i have purchased 1.5 ton, inverter ac from amazon on 29-5-19 . (bill attached)after 3 years, ac started a problem. During extreme hot days, it become overload and autocut automatically. After so many times, it starts .
I contacted toll free customer service number and assigned service requests three times. 2 times they cancelled my request without visiting my home. (file attached).
From 2nd of june till...
+3 photos
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V
VinayVinay12
from Mohali, Punjab
Aug 1, 2023
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New Window AC Stop Cooling After Two Day

Buy AC 27 July 2023
Installed AC 29 July 2023
Stop Cooling 31 July 2023

Call Customer Care, she ask me who installed the AC? I ask is carrier send their engineers to install the AC? You gave authorization to shopkeeper to install AC. She said, if fault due to installation you have to pay. I said why i pay, If they are not able to install AC properly its my fault. If My AC not Fixed i go to Consumer court. I never...
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P
paritosh_12
from Delhi, Delhi
Jun 18, 2023
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Poor Product quality & Services

Dear Sir and Mam,

Earlier vide my complaint letter dated 23/5/2023 I had made complained reg. not cooling & tripping of frequently my split a/c to ur good self.Responding the same service engineer o[censored]r company paid visit to me & tried to iron out the problem, but the said problem is still persisting & finally the said a/c now stopped functioning & cooling & some foul smell is also billowing from it causing great inconvenience,...
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R
Jun 11, 2023
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AC

I have brought carrier AC from anandamela at katwa on 8th June 2023. 9th June it was installed but there is a cooling issues on my AC. But Raju Adhikari who is a member of anandamela, indifferent to the matter. When I call, he are talking badly. Not saying anything when it will be fixed.
Please take appropriate action.
With regards...
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M
Mercurytech
from Delhi, Delhi
May 17, 2023
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Not provided solution

Address:D-39, Mandawali

Hi

On 16th May I filed a complaint regarding my Carrier flexicool 1.5 ton.

Up till now our complaint has not been attended. Whenever we call customer care, we just get one reply that engineer will come and check within 48 hours but not provided any solution...
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L
Laptop India Corporation
from Mumbai, Maharashtra
May 9, 2023
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Service Complaint issue not resolved

My Name is Apurva Gandhi register number with Carrier is [protected], I had taken AMC for my window Air Conditioner purchased in 2021.

Since One Month I have had an issue with my AC that there is water dripping after 3-4 hours, the service fellow comes and replaces some parts but the issue is not resolved.

Every time at midnight the AC air flow stops and there is ice accumulation in front and water drips, br...
+1 photos
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A
Arun Kumar Samanta Akik
Apr 21, 2023
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AC Installation

Address:Kanakpur ,Panskura R.S,Purba Medinipur, Pin Code Number 721152
Website:www.carrier.com/commercial/en/in/advantec-solutions/contact

I had booked one AC on[protected] from Great Eastern Treading Co,
Model number Carrier 18k Emperia Lxi Inverter 1.5 Ton 3s split AC

Great Eastern Home delivery made on[protected],
On[protected] I had already informed to Carrier Airconditioning Company Customer Care Service for installation, He told me Installation to be made
on[protected], But till date no installation made,...
+1 photos
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C
Chhabi100
from Puri, Odisha
Apr 13, 2023
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Warranty Service failed

Address:House no 17 Khaki Matha Nua Sahi ,Puri,Odisha 752002

I purchaged Split Ac from M/s Gupta Distributors, Puri dt. 16.04.2022 when the Company Technician come to service 3rd free service in warranty period he got noticed the indoor cooling coil defect, and gas leaked .then I contact the Customer care Executive and their Authority they assured me to change the cooling coil new one, still now thet are unable to repair it .
So therefore I request you to kindly take strong action ....
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Address:hyderabad

My customer relationship ID 91994864 . I have been waiting for your service for the past 11 days. I don't understand why a reputed company like carrier is so bad at service. Now i regret buying the ac from carrier. Every day I was following up with the carrier customer relationship person And he replies saying that the technician will contact me in half an hour. This is going on for the last 10 days. I want to know will I ever get...
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P
Prasun Patel
Apr 10, 2023
Apr 20, 2023
This thread was updated on Apr 20, 2023
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Technician broke my AC and is not ready to fix it

I want Carrier to replace my AC as your technicians have broken it down and now they are just not ready to come and fix it, its been more than 3 weeks now I am chasing them with minim or no response.
Complain no[protected] /[protected]

I had opened an ticket with Carries on 4th March with my AC not working and technical did visit the my house in the late evening and after hour of two of inspection they said my outdoor...
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P
Prasun Patel
Apr 10, 2023
Apr 20, 2023
This thread was updated on Apr 20, 2023
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Technican broke my AC and is not ready to fix it

I want Carrier to replace my AC as your technicians have broken it down and now they are just not ready to come and fix it, its been more than 3 weeks now I am chasing them with minim or no response.
Complain no[protected] /[protected]

I had opened an ticket with Carries on 4th March with my AC not working and technical did visit the my house in the late evening and after hour of two of inspection they said my outdoor...
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A
Adividya
Mar 18, 2023
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Worst service of Air conditioner

Address:Ernakulam Kerala

AC was showing less cooling and water leakage. After working for about 30 min AC turn off automatically showing PO. Called customer care service and two service men came to check. They said board of both outdoor and indoor units needs to be changed and it will take one week. Within 1 hour of installation of changed board AC shown the same old problem. Same day itself service men said the compressor is need of repair and taken parts of ac...
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V
vinay_singhal8
Sep 11, 2022
Sep 11, 2022
This thread was updated on Sep 11, 2022
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Carrier Hybrid Jet AC Faulty Compressor

Address:Carrier India

Newly Purchased Carrier Hybrid Jet AC's compressor has gone faulty after 4 months of working. It's been 15 days that I am being following with them and no commitment has been given when the AC can be made functional.
What a pathetic service provider....
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S
snvish
from Mumbai, Maharashtra
Sep 7, 2022
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AC complaint no,137639512 with Carrier Customer Care

I complained regarding my AC flaps replacement on 30th July 2022. Since then I have made several calls to Customer Care of CARRIER, including today, but every time I am given a standard reply that your complaint will be attended to on high priority basis but to no avail.
I will appreciate if my complaint is attended to immediately without any further delay.
Tnks. & Rgds.

S.Viswaanathan...
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K
Krishnendu 25081997
from Kolkata, West Bengal
Aug 30, 2022
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Fraud Activity by Representative

Address:Kolkata

My AC was showing the PO/P4 error, due to which I reached out to Carrier Service centre. They sent a representative name Soumen who was very rude & was using harsh languages. He & the service centre said that the issue is with the AC compressor & that I have to replace the same. We claimed that our AC Compressor is still in the period of warranty & thus they asked us to pay a set up charge of INR 5, 000. Even after getting the new set up...
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