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Carrier Airconditioning & Refrigeration / CarrierIndia.com Complaints & Reviews

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Last updated Sep 11, 2022
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Carrier Airconditioning & Refrigeration / CarrierIndia.com Head Office Address

Delhi-Jalpur Highway, Narsingpur
Gurgaon
Gurgaon District
Haryana
India
122001

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Carrier Airconditioning & Refrigeration / CarrierIndia.com reviews & complaints(117)

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Newly Purchased Carrier Hybrid Jet AC's compressor has gone faulty after 4 months of working. It's been 15 days that I am being following with them and no commitment has been given when the AC can be made functional.
What a pathetic service provider....
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I complained regarding my AC flaps replacement on 30th July 2022. Since then I have made several calls to Customer Care of CARRIER, including today, but every time I am given a standard reply that your complaint will be attended to on high priority basis but to no avail.
I will appreciate if my complaint is attended to immediately without any further delay.
Tnks. & Rgds.

S.Viswaanathan...
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My AC was showing the PO/P4 error, due to which I reached out to Carrier Service centre. They sent a representative name Soumen who was very rude & was using harsh languages. He & the service centre said that the issue is with the AC compressor & that I have to replace the same. We claimed that our AC Compressor is still in the period of warranty & thus they asked us to pay a set up charge of INR 5, 000. Even after getting the new set up done & paying for it, the problem is still persisting & we are being asked to pay again for some other thing name PCB. PLEASE HELP! This is totally fraud activity that is being carried out & I highly condemn Carrier for having such staffs.
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    Hello I was purchased the carrier ac on 22.08.2022 delivered on 24.08.2022 & installation done on 26.08.2022 technician said we have paid for installation and installation charges some around Rs 1300 + 150 for tape chargers + 850 for outdoor stand. After installation the ac was not working and issue with the compressor its gets trip off automatically the technician said your power consumption was not getting. i have told to check properly...
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    It's 23 Aug 2022, the 5th day. they have not resolved my complaint, although it is a very simple call for only Gas refilling. This is the service status in Delhi, i am very surprised. I will never suggest anyone to buy a Carrier AC.
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      I bought a carrier 1 ton split Ac on feb on 2022. The Ac did not work. After multiple complaints, they found the issue and replaced parts. It was producing sound. So they finally replaced the indoor unit in May. It’s been only 2 months and now there’s no cooling. It’s actually hot when turned on. The Ac is showing EC error.
      Carrier Airconditioning & Refrigeration / CarrierIndia.com customer support has been notified about the posted complaint.
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        Feel like looted
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          I bought carrier AC 1.2 on 14th august 2021.
          It was installed on 16th august. Yesterday I called for my free service. The service man put us in shocked. We can saw lots of insects like honeybees made their house inside the AC. This is because of improper installation. During installation the installer didn't sealed the gap with white cement. And the result is, we have to bear now.
          I called so many times to customer care and...
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          We have requested a Godrej Service Provider to send a technical person to service the refrigerator on 15th of June 2022. A Representative from RDV group (Authorized center) visited however though he changed a couple of spares (Raised bill worth 2300) he couldnt find solution to the problem. We again called after 2 days and same person visited and charged another 900 Rs changing some spare again. The problem is still continuing and they have...
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          Service is pathetic. I raised a complaint on 14-05-22 about AIR CONDITIONER CARRIER 1.2T is not working. Till now it’s not resolved and when ever i called customer care i got same response that complaint will be resolved very soon.

          Till now no assistance from CARRIER. They are looting the consumer and not provide the service which they have committed while giving selling the product....
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          AC generates a noise whenever it is switched on .. even tried switching it off and turning on again but the noise is pretty loud and annoying
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            Sir / Madam,
            I got installed a Carrier AC at my residence 301, Steel Tower Housing Co-operative, Bengal Ambuja, City Centre, Durgapur-713216
            Here are details of the product and its purchase:-
            Dealers Name: M/S Universal Aircon, Durgapur-713213
            Date of purchase: 19/10/2014
            Model Number: Superia plus
            Name of the Product: Carrier make 1.0 TR Inverter Split AC
            Bill Number: UA/14-15/1916
            This...
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            I bought new carrier AC and after 2 weeks it stopped working giving E1 error.
            Even after 3 weeks of complaining the issue is still not resolved. They keep closing the ticket. Please help.
            Carrier Airconditioning & Refrigeration / CarrierIndia.com customer support has been notified about the posted complaint.
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              I purchased carrier 1.5 TON window AC and got it installed from carrier representative on 22nd april. Later after installation A.C. was making loud noise. Installation person told me to logg a complaint in carrier customer care. I did that and a technician visited. He opened A.C. and said it is faulty and will not last for a month because compressor is hanging in the air. He asked me to replace A.C. I said ok. Later he said kuch aaya hu to...
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              In the advertisement of AC sale using Quicker, fraud team chating the customer. They using Indian army Identity card.ease take action on this type of fraud using Quicker.com. I had the no of who had cheted me....
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              In 2019, after rejecting many good brands like (TATA-VOLTAS-a company which never compromise on quality standards) I purchased Carrier brand windows Air Conditioner. For first 2 seasons it worked very well, it was providing chilling effect within few minutes. Now this March'2022 when we checked it was not providing cooling. We lodged complaint on Carrier customer care on 21.03.2022. After many requests/follow-ups, they sent technician after...
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              I had booked for the preventive maintenance of my window ac on 23rd march 2022, but till today they have not paid a visit for the same. When i tried to check the status of my service request as on 5th of March 2022, the record has been deleted from the system.
              Carrier Airconditioning & Refrigeration / CarrierIndia.com customer support has been notified about the posted complaint.
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                I have bought this carrier AC cyclojet split AC 3 years back. I bought AMC also last year as during visit the technician suggested to buy the AMC since the service will be free and fast. But to my dismay this year when the temperature has become unbearable I tried using the AC but it didnt work. Upon raising complaint they checked and confirmed the compressor is not working and would replace that. But till date its been 3 weeks no one has...
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                I bought Carrier AC 1.5 ton 18k Astra NXI Hybrid 3 star inverter model from Sathya Agencies P Ltd from their Coimbatore R.S. Puram branch show room vide invoice number 21012WHED027366 on 27.02.2022.

                I am so sad to inform you that the indoor unit has a dent on the bottom portion of the air vent frame, and came to my knowledge today 28.02.2022 when the technician came to install it. The serial number of the product is[protected]...
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                Respected Sir/Madam

                We have been a Carrier customers for long and have 3 ACs at home. Not just us, but also my mom and my sisters house.

                This is the first time, we have this complaint.

                I request you to take action, as it is impacting your brand.

                Bought the AC 3 years back

                8th feb 2021 - Service
                3rd July - Water wash
                30th Aug - Gas top up
                14th...
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