Toshiba India Complaints & Reviews

It’s been 6 days that am continuously trying to get in touch with Toshiba for fixing my newly bought refrigerator
The customer care states the service centre will call me.
But no one calls.
If I call the service centre no one picks the call.
The service advisor of excel service centre Mumbai not answer properly.
I have made such a big mistake buying and trusting Toshiba.

Never buy a Toshiba.

I purchased one TOSHIBA U50 Series 43 inch tv on 19.09.2020, Today the TV switched off automatically and the screen went off . Not switching on and no display is coming .It is fully black. I have promotioal offer of 4 years warranty for my tv as i have purchased TV on 19.09.2020. The promotional offer was given for the purchase period of 18 to21 sep 2020. I want to claim the warranty offer. I have attached the special warranty offer with this Kindly do the needful .
But ur Toshiba led service division is asking the soft invoice copy of my product..i couldn't get/download it..
Kindly instruct them to check my TV's real problem..

In their first visit they told that it was a panel problem..how they are telling that the board is having problem..
Now they are not confirming the problem whether it is mother board or panel problem.
If panel is ok they can check it by using a fresh mother board..
For checking that problem also the service personnel from jeeves is expecting the approval from his superior...
They can simply carry a board to my house and confirm.
But they are denying..
I think they are not at all ready to do service..
Very worst behaviour from Toshiba and Flipkart service ( jeeves ).

They are totally making me frustrated for 10 days..

Regards,
MURUGAN S
[protected]

Purchased one TOSHIBA U50 Series 43 inch tv on 19.09.2020, Today the TV switched off automatically and the screen went off . Not switching on and no display is coming .It is fully black. I have promotioal offer of 4 years warranty for my tv as i have purchased TV on 19.09.2020. The promotional offer was given for the purchase period of 18 to21 sep 2020. I want to claim the warranty offer. I have attached the special warranty offer with this Kindly do the needful .
But ur Toshiba led service division is asking the soft invoice copy of my product..i couldn't get/download it..
Kindly instruct them to check my TV's real problem..

In their first visit they told that it was a panel problem..how they are telling that the board is having problem..
What is the necessary of that invoice softcopy?

They are totally making me frustrated condition.

Regards,
MURUGAN S

Not well communicate person he will install tv near to our for seeing pictures is very difficult, our neck getting very pain, he doing business of tv stands, i purchased out side that purpose he install tv incomplete and talk not good

Tv not installed since 8th July 2022 under free I stallation.

Av problem three wires of av connection not working please try to checkout

All the third quality apps it have remove that app store and give us play store that app store is useless only that it have that apps that never come in use it doesn't have hotstar and Sony live file manager dirty useless things only not any sharing app not a good browser and we can't install app from pendrive really this a useless app store please update the software and please give us a Google Play Store and remove that app store I love Toshiba and I believe that you help us as soon as possible

Ac is not cooling, ice and water is coming from it. Complained at customer care by phone several times, but no one cares, simply said to complaint by email that is not working.
Need immediate solution, as the product is under warranty period and no one cares from company side is a clear violation of consumer rights.
Send qualified technician asap to my premise to check and repair the product.
Sibi varghese
periyantharayil house
puliyoor.P.O
chengannur, kerala,
india
mobile. [protected]
[protected]

Purchased brand new ac from Amazon India after first date of installation ac is defective from first day but service centre keeps on telling ac is ok after one months ac stands defective service centre agreed ac is defective since now they are not able to repair ac and telling us to sign on jobsheet total horrible experience they only want sign on jobsheet to close jobsheet and not ready to repair ac after we refused to sign on jobsheet they are telling ac is ok we will not repair ac in warranty do whatever you can do Chandigarh toshiba head branch Abhishek Sharma Jasbir Sharma Shyam Lal Sharma very bad not repairing ac in warranty very bad toshiba complaint no 2179964 is registered on tool free number of toshiba still issue not resolve total mental toruture to customers

Dear Team,

i have Toshiba android tv 32 inch but since 2 years my tv wifi and internet connection not connected i try to so many time customer care but still not no one not respond kindly solve my problem asap

Regards
S.prasanth
[protected]

Complaint number[protected]
name- pradip kameshwar
number- [protected]
inv no-114 dated-8/7/20
had purchased a toshiba refrigerator in august of 2020 and in these one and a half years have registered 5 complaints. such is the quality of this Japanese product. the support ream is absolutely unprofessional and do not resolve the issue even after 48 hours of the registered complaint and they have the gall to say that the product is now out of warrantee please pay.
i mean is your product so bad that we it needs a repair every 3 months.

I have purchased Toshiba Refrigerator GR-B31 INU on 23-02-22 from
M/s Multi Mart, S.C.O 530, Sector 70, Mohali . This I purchased
replacing my Whirlpool refrigerator (which went without any fault
for 18 years) on recommendation of my friend.It got faulty on 28-03-22 which I reported to Service centre.Today the service engineer visited my place and told that its main board has got faulth and has taken it away for repair.

I would also add that since beginning, the vegetables like Bottlegourd, cauliflower and ginger etc. also got rotten in the refrigerator both when kept inside vegetable box or outside it (snaps attached for your reference).

It is regrettable that the product of a world reputed company
Toshiba has got faulty in one month's time.
As Toshiba commitment slogan says " Committed to People, Committed to Future".
Here I feel the future of my this particular product is not good as its got
faulty so early.There was no power surge or disturbance here in the
Chandigarh city when it got faulty, otherwise that was
understandable.

Request TOSHIBA immediate replacement as its summer time and my family is bearing difficulty without refrigeration since last 3 days, and fulfill the commitment to its customers that the Toshiba Group says.

Lens problem

Date of Purchase : 9/3/2022
During Installation Fault finded PCB Board Failure
Serial No :[protected]
Model no : TW-BJ8DS2

Customer Name : Vijay, no 24 Pillayar kovil street
Contact number : [protected]

My side by side refrigerator is still under warranty and the ice dispenser is not working.. Inspite of repeated complaints through customer care and getting the complaint escalated to Delhi head office.. Twice.. no response.. Escalation heads keep telling me we will call you and get the problem solved and then nobody bothers to call back.. Sad state of affairs and totally disappointed with the after sales service

I had purchased a Toshiba Front load washing machine (Toshiba FLWM TW-BJ90M4-IND 8KG T03 white series) in Feb 2010 and it broke down. We immediately logged in a complaint on Nov 2021 and it is now Feb 2022 (three months) still the engineers have not been able to identify the problem or fix the machine. We have been calling regularly the service center, but in vain

We last spoke to the service center: the following message received from them: Thank you for calling MIDEA Customer Care. Your Transaction no. is :[protected]. For any further assistance please contact us on [protected].

It is unfortunate that the company does not even know what the real problem is and for 3 months is unable to fix it. Also, the additional warranty we have is to expire on 15th Feb 2022, so it seems the company is intentionally wasting time to pass this warranty period as a way to extract money! Each time they say we are sending our best engineer and he finds a new problem, tries to replace some part but in vain.

Ideally the company should replace with a complete new machine as they are unable to pin point at a problem or solve / fix the machine.

One side is not working..

Wi-Fi connect hone ke bad apps NHi chal rahi

Wi-Fi connect karne ke baad apps NHi chal raha hai..
Please help.

There is a change in the screen temperature from warm to cool as it is like flickering on the screen. We are not able to watch any content because of this change in temperature.