Toshiba India Complaints & Reviews

Dear sir
My Name is sikkandar Tirupur,
i purchased toshiba 55" model 55U 5050
Dt 06.11.2020, TV fitted date 09.11.2020 evening ( 5 days ago) yesterday Tv display, dark & light blinking so we cant show the tv. I will call ur service person dont attn the call. So pls exchange the tv.i will inform to shop.
Attached purchased bill.
Thanks & rgds
SIKANDAR
MOB -[protected],

I am Anirban Sen from Kolkata, West Bengal, India. My friend Ms. Sharmistha Bulger has purchased one Toshiba 24" LED TV, Model No : FHD108024 " on 08.11.2020 from Capital Electronics, VIP Road showroom, Kolkata - 700054, Contact : [protected]. It was promised from Capital Electronics that the TV would be installed on 09.11.2020, but I had a pathetic experience about the TV installation. Every time time it was told that the assigned person would go & fix your TV. Ultimately, the assigned person called on 11.11.2020 from the mobile number : [protected] & told that he was unable to come on 11.11.2020as he was busy in some other works. He called me on 12.11.2020 at 9.00 a.m. & promised to come at 12.30 p.m., then he again confirmed that he would come at 2.30 p.m. He also confirmed that my address is off the route, generally nobody would come there. I told him that I had to go at work after 2.00 pm. He said he would come within 2pm. I have left the house at 2pm. as I had to go for work. The person actually reached there at 2.45 pm, where I was out of my house. Please, note : I have refused to take service of that person as he was playing with my times. I also confirm that I did not sign any document from your representative. I have below complaints :
1. Toshiba TV aftersales service is very poor
2. How can be an assigned technician said " Your address is off the route, generally nobody goes there "
3. Time Management & Commitment is very poor
4. Customer harassment.

Please, take necessarry action.

Thanks
Sharmistha Bulger
[protected]

I have air conditioner of toshiba company recently added time period like 2 months ago and in 2 months I faced so many problems and issues in this toshiba air conditioner (AC). And whenever i contact to the dealer he cant co-operate us nd cant gave specific solution.
so pls i request uh that give a solution otherwise take your machine and give my refund.
THANK YOU

Respected sir iam using a toshiba tv model number 23s2400se, now its speakers are complaint its not available anywhere here, so i decided to solve that problem by using an 2.1 external speaker system i bought one, but the disappointing factor is you are not providing an audio out port in this t v, but it has a hdmi port that is seen in advanced tv's, but why are you not providing an audio out port? Now what i do sir please help me.

My television not working about 8 months

Wall mounting and demo

We had taken ledtv to toshiba, but it gave us a duplicate from toshiba's name. You are using toshiba's name wrongly and rubbed people. Take the strongest action against them and help us.
My contact number [protected]

Sir,
I bought l. E. D on 7-1-20. From 2nd month i felt problem but i ignore it cause of my wi-fi connection. But now it is hanging a bit more and now there is a software issue in it. It starts asking for an ip address anytime and gets fixed automatically. And there is a problem of sound in it, it remains constant even when increasing.

Hi team,

Our washing machine model no - AW-8480-IND (IU) is having some issue. The water flows in for a minute and then stops. And then it spins and after some time since the water is low the machine starts beeping.
Kindly look into it.
Thank you.

Dear all,
This is regarding toshiba who were supposed fix our ac problem has we had purchased 3 ac's from them. There was some mechanical problem with the ac so we called toshiba (Carrier airconditioning & refrigeration ltd) to solve it. We had put a query regarding this in month of august on 2nd 2019. Since then its almost three months they r not looking into the matter with concern and r giving one reason or another and trying to escape from the issue. No communication being done on phone from them. When we try to call to ask when they will send an engineer they dont pick up our phone and if they receive without any communication they disconnect our call. We r really annoyed with this. Toshiba has not provided any quality service to us.

With regards,
Neelam yadav
Ars global pvt ltd, agra

Hi I have purchased hard disk it's internal damege I have climed for Replacement veary worst TOSHIBA Product I have purchased and went to customer place, I have inserted hard disk but its not detected finaly I went service center they have told its damege its not covered under warranty. Its a manufacturing defect. Worst experience buying TOSHIBA products

Dear toshiba india!

I bought a battery of laptop no. Toshiba pabas228/pa3817u-1brs 6 cell laptop battery from flipkart on 18 march 2019 which was delivered to me on 25 march 2019. The battery carries a 06 month replaceable warranty.

Right now my battery has stopped working. I request you to replace it as soon as possible with a new one. I am going through a really tough time. The bill is attached too.

Best regards
Dr saad ullah khan

I purchased the toshiba 2 tb hdd from one of your retailer from cyber park digital store, mc road, chengannur on 25th april - 2019.

The hard disk was defective and sound was coming from it. I gave it for repair on first week of june - 2019 and till now not received.

Really a very bad experience from toshiba and its resellers and its retailers who are selling this.

Always i use to purchase seagate or western digital. But this time the shop person said good about the hard disk. And purchasing this has become a pain for me and my family.

This is the first time i am purchasing a toshiba hard disk and really very bad experience.

I want to get my hard disk as soon as possible.

Regards.
Rajesh r.

Sir,
I purchased my dell laptop in jan 2017 but due to performance issues i had to take it to a nearby shop to get it rectified. The technician had observed and told me that the Toshiba hard drive (1TB) which is factory installed in the dell inspiron 5567 has a problem due to which it is neither getting formatted nor partition is getting created on it as it is showing a error message while trying to make a partition through command prompt as well as diskpart method. So, please see to it and do the needful at the earliest.
Regards
Mayan Bhandari
[protected]

To sir/ madam
Sub:request for immediate action on a led television ch007 toshiba led 32p2400 bought from vijay sales belapur navimumbai on[protected]

I regret to inform you that the colour tv which i have bought of your company has not been working from the past one month.
I request for a quick response that what kind of help can you provide like you will send your technician and fix it up.
Thanking you! Waiting for your reply

I purchased toshiba make 32" led tv, model no :32p1400ze & sr. No: e51x23h00223l1 and it was functioning nicely for last 5 years.. Now it seems some problem in video effect... Can you please send a service engineer for the repair of the television by today if possible.

Contact address: sanjeev thakur, 201, tower 20, lotus boulevard, noida (Up) 201304...

I purchased thosiba led tv, model no:32pu200ze (C3999a1jo3398u1) and it was functioning nicely for last 3 years.. Now it seems some problem in audio effect... Can you please send a service engineer for the repair of the television by today if possible.

Contact address: dr. L. Jeyabal, ff4, vinayaka vihar, patamata, back side of nsm school, vijayawada, andhra pradesh, 520010

Mobile:[protected], [protected]

We had purchased toshiba tv 47l2400ze on 07/07/2015 from your dealership radhika sales corporation.
I have faced 2 major issues
1. Video not visible
2. Audio not able to hear.

As your service centres are not supporting we have got it locally repaired after spending 12k

We now again face the video issue.

Lost the faith in your brand due to non-payment reliable product that i have purchased

Bad experience.

I will never recommend this product to any person.

We have a hard disk installed in our cctv camera, the hard disk is not functioning and we are unable to get service in ambala cantt, haryana.
Kindly help me in this meeting itt related and rectified, i m facing a lot of trouble due to the same, hope to get a print response from you as we rely on such big brand like toshiba,. Attaching the photo of the disk.

Hi,

I am working with oracle india pvt ltd and i ordered new toshiba laptop-corporate one. Within 4 months, laptop crashed 4 times and every time i used to do fresh windows installation and it worked but this time it finally crashed completely. I ordered ram and hard disk for the laptop and filed a complaint on 6th september 2018.

I sent multiple mails but didn't receive any response. Everytime they said that we are waiting for the parts which will come from singapore.

I think there you don't know how to make relationship with your customers even though this is with corporate and you guys are not taking this seriously.

There is no expected delivery date for the parts. It has been 2 months now and i am still waiting for the parts to arrive!!! That’s some serious supply chain problem.

There is no action on my email though i sent multiple chain mails - i am not sure what is going on, but the response has been really pathetic. I don’t know what is going on and why this delay. I have to really say that the service from toshiba is extremely poor and you are going to lose your big customers.

Request if you take any serious action on the same. If you still waiting for the parts better to replace this with new laptop.

Sr number. Tspsr9j0005407".
Laptop serial no - 4j137411h

Regards,
Shilpi