Totoodo.com — apple 6 - touch screen diagnosed wrong

Address:#1511, 6TH MAIN, 2ND CROSS,, 5TH STAGE, 1ST PHASE, BEML LAYOUT, RAJARAJESHWARI NAGAR, Bangalore, Karnataka, 560098

Hi totoodo support team,

I went to rr nagar branch to repair my apple 6 i phone.

I had issues with touch screen which i informed the technician, he advised me to replace the touch screen. I was charged rs 6, 000. Even after screen replacement the reported issue still exist.

When i told the issue did not resolve, the technician was least bothered to listen & telling its mother board problem, if you have any issues you can call customer care as i cant help, i can only help if the replaced touch screen is not working.

I feel the issue was not with touch screen, with out proper research they advised me to replace the touch screen, and i have been charged rs 6000 where it was not necessary to replace.

Even customer care was not help ful.

Invoice no: sa/aug/069

Regards,
Omkar
+1 photos
Was this information helpful?
No (0)
Yes (0)
ToTooDo.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ToTooDo.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    110
    Pending
    0
    Resolved
    26
    ToTooDo.com Phone
    +91 78 4789 8989 [Support]
    +91 80 4152 1114
    ToTooDo.com Address
    Kristal Prestige, #75/8, 4th Floor, 17th Main, 5th Block, Koramangala, Industrial Layout, Bangalore, Karnataka, India - 560095
    View all ToTooDo.com contact information