Totoodo.com — Charged extremely extra without intimation

Address:

1st Floor, Sai Gandhi Square, Ramagondanahalli, Varthur Main Road, Opp to Sigma Tech Park, Next to Adhishwar Electronics Bangalore - 560066

Hi,

My phone was not charging properly so i took it to one of the Phone repairing company totoodo in Whitefield, Bangalore. The guy asked for 2200Rs to change the charging plate and I declined. I told him the issue should be some lose connection, the plate would be okay. He said okay if it is some other issue i can check and should cost around 700-800Rs. I asked him to check and tell. The serviceman went inside, it was just the rust/carbon deposited on the plate which he cleaned and came after 10mins and told the issue is resolved. I asked him the issue, he told there was rust on the plate, i cleaned it. And then asked for 800Rs. Oneplus service centre does that for free. And the same could be done at home with a brush, if I were aware. He charged 800 for the same and didn't even tell in prior that this is the issue and this would be the service charge. He simply cleaned it and asked for the money. When i argued, the serviceman was too rude. Even if he wanted to charge he could have asked for 50-100Rs but 800 is too much for just brushing the usb port to remove carbon. Being the only customer and a girl, i couldn't fight with him and so i left. He didn't even gave the bill. I had to go again n ask for the same. I want the company to refund my amount back.