Totoodo.com — Defected batteries installed - ruined my phones

Tahir786_in

Mar 21, 2022

Address:

Jayanagar, Bangalore

Hi,
I gave 2 phones for the batteries to be replaced at Jayanagar branch, Bangalore. They put batteries on my Redmi and Lenovo phones, but right after taking it, the phone started getting switched off after it reaches 50% of charge. I paid multiple visits to ToToodo after that, I paid 4400 for the batteries and got no help whatsoever.
The phone just had battery issues where was draining out faster, but now, it switches off after 50% on both phones which is quite irritating.

If you cant solve a problem, then why open a service center? You just take money and do no help. I demand that you fix the problems you created on my phones, you have just messed up my phones.

Was this information helpful?

No (0)

Yes (0)

ToTooDo.com customer support has been notified about the posted complaint.

Mar 24, 2022

Updated by Tahir786_in I was informed by Totoodo that they are authorised service center but I got to know today that they are only certified center, also, they have charged me 2500 for a Redmi Note 8 battery. I went to the MI service center today and they told me that the battery only costs 800 and including GST it is only 1400.
I am sure its the same case with Lenovo too.
Invoice No - SB/FEB/016 (Amount - 2500) & SB/FEB/016 (Amount 1900)

I have received mental harassment by your service center for not servicing the phones properly and adding to the woes I have, multiple visits to your service center, rudeness by the service center manager.

I have been cheated from your service center (Section 420) and breach of trust (section 406).

I had to pay extra money to get the phones repaired again from an AUTHORISED SERVICE CENTER and not any CHEAT.

I demand you refund the money of 4400 towards the cost battery replacement and 25000 towards the agony and extra charges I had to pay to get my phones working to it normal condition.