[Resolved] Totoodo.com — Fake iphone screen at cost of original - wasted rs.16k

Raj Senthil

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560042

I replaced my iphone 6 plus damaged screen on[protected] and i was told that it is original oem and it would be of good quality etc.

I was offered 3 months warranty which was written and given in the outlet.

The phone was not dropped any where and there was physical impact on the phone. On 11th june early morning, to my surprise there was a small crack developed in the phone and grew larger and larger day by day. There was issue in speaker too and the screen has started popping out.

The temper glass given as complementary by you guys is absolutely in tact.

I went to apple service centre in chennai and they said the glass is duplicate and thus the speaker is also damaged.

Using such cheap product by charging exorbitant amount is not acceptable. I am extremely disappointed with it.

Such a fake shop and it's all waste of money.

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Jul 15, 2016

Complaint marked as Resolved

ToTooDo.com customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2016

ToTooDo.com Customer Care's response Dear Raj Senthil, We have clearly Detailed About the Spare What we are using and we have clearly communicated at the time of going to service , if written and given , As per our warranty policy ,the device which will not included under warranty, and only spare which we have replaced, in that if you are facing any problem company responsible for that, if any physical damage or water damage company will not be responsible ,So You plz understand the Concern Which Your posting around the media, Its not So fair ,if any solution need contact us on [protected]@totoodo.com, As per the warranty policy your display its damaged so its won,t cover a warranty, sorry for the inconvenience , Feel free to write us on [protected]@totoodo.com