[Resolved]  Totoodo.com — Nexus 6 screen replacement improper totoodo jc1880 invoice sb2108

Address:	560078
Website:	www.totoodo.com

Hi Totoodo Support Team,

Initial repair request: Vide JC1880, I replaced my Nexus 6 broken screen with a screen from Totoodo by paying Rs.16000 at your JP Nagar branch. I gave it for repair on 16th Jan and got it back on 17th Jan.

First re-repair: The Screen was not pasted correctly and the screen got detached. I could not receive or do a call. I went back on 18th Jan and they gave it back to me saying it is fixed on 21st Jan from Totoodo. This time with a promise that it will be good.

Second re-repair: Approx. 7 days later, the screen again gave away from the body and I could not send or receive calls. I went back again to your JP Nagar branch and they supposedly fixed it and gave it back. However, within couple of weeks the same problem.

Third time same problem: The glue came off in 15 days and the phone is totally non-functional and is not switching on. When I went to the JP Nagar branch, they said, they will fix it the same way they did it last time. I do not have confidence in their repairing capabilities.

Please let me know whether Totoodo has anybody competent who can glue the screen to Nexus 6 phone properly? They can reach me on my mobile number given below and collect the phone.

I am really disappointed, frustrated and angered by this sub-standard workmanship and pathetic customer service.

I hope somebody at Totoodo will take note and put an end to my misery.

Regards,
Prabhakar
Mob:[protected]