[Resolved] Totoodo.com — Nexus 6 screen replacement under warranty

ShivangiC

from Mumbai, Maharashtra

Address:	Bangalore, Karnataka, 560076
Website:	totoodo.com

Nexus 6 was given and repaired for a screen panel change on 27-Aug-2016 for Rs13000 in BTM store. On 24-Sep-2016 the screen stopped working suddenly after the phone battery discharged. The next day i dropped off the device at the same BTM store, since then no solutions are given and now that the phone part is under warranty, they are taking zero responsibility for it. No updates are given regarding what the problem is. When questioned for that the technician Rehman and the store handler Antony give remarks such as 'jo karna hai karlo' ('do whatever you wish to').
Return my phone in repaired condition or give my phone in the existing condition it was with my hard earned Rs 13000.

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Sep 29, 2016

Complaint marked as Resolved

This complaint was resolved, as the customer care called me and have mentioned that the device would be repaired and delivered at the earliest. Thank you

ToTooDo.com customer support has been notified about the posted complaint.

Sep 29, 2016

Updated by ShivangiC This complaint was resolved, as the customer care called me and have mentioned that the device would be repaired and delivered at the earliest. Thank you