Totoodo.com — Non receipt of Ipad Air2

Address:

Totoodo Service Centre, No: 1234, 7th B Cross, Next to IFB Point, Double Road, Yelahanka New Town, Bengalore-560064.

My name: BASAVARJ.K
Product: Ipad Air2
CompanyName: Totoodo Service Centre, No: 1234, 7th B Cross, Next to IFB Point, Double Road, Yelahanka New Town, Bengalore-560064.

Nature of Complaint: Battery was not charging and it was showing 1%.

Details:
I have given my Ipad Air2 at the above address on[protected] for repairs as the battery was not charging. On[protected], they have informed me hat Battery and charging board IC have gone and repair charge will be
Rs.7600-00 and I agreed. They have informed me that the Ipad is repaired and I have paid Rs.7600/- and collected the Ipad at 2000 Hrs n[protected].
I have observed the status was same earlier to repair and again I have given to the repair centre on[protected].

[protected], they have informed me that, the mother board is not available and we have ordered and will be informed after repair.
I was enquiring and there was no response.
on[protected], they have informed that, the component will be received and will inform after replacing IC and other 3 components are short.
after that, again thy have demanded Rs.5500-00 for repair charges. I have refused and asked them to return the Ipad as it is.
But today is[protected], still they are telling the technician is on leave and will assemble once he comes and return. This is some thing ridicules' and not agreeable. I doubt about the integrity of the company people.
I request you to arrange for immediate return of my Ipad and refund of Rs7600-00 as it is not repaired.
An early action in the matter is requested else I will escalate my grievance to the consumer forum.
Thank you,
Yours Sicerely,

Basavaraj K