Totoodo.com — retailer objecting to refund

Address:

Bangalore, Karnataka, 560094

Hi team,

I have spent 11, 500 to get my cellphone repaired but the issue was not fixed and kept arising again and again. I was promised that my cellphone will be repaired but hasn't been fixed. I have not been able to use my cellphone since the mobile was handed over to me. Retailer says that he can't refund the money and is asking me to give him more time to fix it. It's been 2 weeks i have left my cellphone with the retailer.

Can you please refund my money? I need someone to help me here i have spent my hard earned money where my mobile was not repaired and i feel now i am cheated and without a cellphone.
Please call me to fix this on [protected]