I went there to change my mobile display and the only issue I had in my phone. There I met the person name called Lokesh. Initially he said, first let we check your phone in our velachery branch then let you know whether you want to change the display or not, if any other issue we couldnt able to clear in your phone means we will give your mobile as it is the no need to buy display. later he billed me Rs.7500/ as cash and he given the mobile in IPhone is disabled condition. When I rise a question on him, What's this ? he simply said just wait till tomorrow it will be solved but it didnt happen because of the person who handled my phone as tried my passcode for several times. Later he asked me few more days to solve this issue. Because of this idiotic action I have lost my few backups in my phone. Then one of the person named vinoth from alwarpet guided me for technical help through phone call but it isnt useful for me and I took my phone directly to alwarpet branch. Your company as motto of we carry we fix we deliver. but not at all following those things. and next 2 days they cleared my issue. Then within 4 days after I got my mobile from your place my phone has gone to dead condition. I contacted the alwarpet branch and they asked me to get my mobile to there place. Leaving all my works And I took my mobile there they simply said they mobile as some problem you give your mobile and go will let you after we found the fault before checking itself they asked me it has some charge issue so it will need Rs.2500/ to solve this issue.
Before When the dispatch my mobile to hand they promised me everything is fine it will work fine. I asked the person named Vinoth (senior manager he said) his behaviour response to the client is worst. I raised a question what sir 3 days before only you serviced my mobile you said nothing will happen everything in fine condition but now you are saying like this he said am I god to know your mobile issue before itself. This is a fine reply I got from them. If they clearly said my mobile issue I would'nt go for display replacement instead of that I will happily give you a service charge. But instead of that they got my mobile and again charged me Rs.2200/. One week they simply said some reasons like the person is leave not feeling well like that. On friday 27/11/2015 noon time I received a mobile in that branch. Within a night again my mobile is dead. Till now I spent Rs.9700/ to your service centre but my work not at all finished. I sent one of person to that shop to show my mobile but your persons answers are again useless for me. They again asked me time till monday so I have asked my money back or else clear it today itself I could'nt able to come here its so far for me but he again and again said some nonsense replies I'm very frustrated and I got tensed and shouted that guy. Never seen such a idiotic person who do know how to react with clients. When I'm went there that time itself vinoth answered to me by teasingly. Till now my problem has'nt solved yet.
Because of Just Dial only I came to your service centre, I have raised a complaint in JD also they said me we will contact them and let you know. And They advised me to contact their care centre and they guided me to mail my complaint to your mail ID. Was this information helpful? | 
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