Touch Lcd House — Infinix zero 5 pro display and touch screen / Complaining about neither not shipped nor refund the amount.

Address:Commercial complex, 402 First Floor Rajendra Jaina Tower Wazirpur, Ashok Vihar, Delhi 110052
Website:www.touchlcdhouse.com

I ordered the product "Infinix zero 5 pro display and touch screen" via online payment of Rs 3267/-. My order ID is 279632. Before ordering the product I contacted this company number showing in the website and asking about the product availability, rate and shipping details etc.. after that only I have ordered and done online payment, it was all on same date 7th April 2021.
After ordering I had waited till 13th April 2021 (5 days). On that day I contacted this company (number showing in the website) and they said that the item is out of stock and inform me to wait for next 2 days ( till 15th April 2021). When I contacted them on 15th April 2021, again they said it is out of stock, but the same time website showing product is available ( till 12th May 2021) and I said to cancel the product and refund the amount, then they mention it will take 5 to 7 days for refund, kindly wait for those days, (22nd April 2021).
Till this day 12th May 2021 they haven't initiated for refund of money.
After 22nd April 2021, several times I had contacted them, sometimes their reply is, will be refunding you in 2 to 3 days or their account department is closed for few days or again says it will take 2 to 3 days, or the issue will be resolve account department very soon. These are the replies given by them. Now its one month over, yet they haven't proceed for refund. Many times I had contacted through Email and mobile number giving in the website.
For the Emails they should not be giving replies. From the date of my order 7th April 2021 to 12th May 2021 (this day) their website shows item is available, I haven't seen a word like out of stock on those days in the website, and not changed to product availability to out of stock.
From the date of order 7th April 2021 on the website, the status of product is "New order" till now, yet they haven't changed to the status for cancellation.
Order date : 7th April 2021
Order ID : 279632
Very fake website and service, I request the people not to buy any product from this website. They are cheating the people who doing payment by online. I am real experienced person, my Rs. 3267/- with them, they are not suppose to resolving the issue. People who can check for Infinix zero 5 pro display price. I think there is some price drop in product right now.
When would be resolving this issue.
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    Commercial complex, 402 First Floor Rajendra Jaina Tower Wazirpur, Ashok Vihar, Delhi 110052
    India
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