Touch Lcd House — paid amount not refunded yet

Address:Office No- A20, Lower Ground Floor, Rajendra Jaina Tower, Wazirpur Complex, Near Shalimar Bagh Metro, New Delhi-110052, India
Website:www.touchlcdhouse.com/store_orders/order_detail/?order_id=NDM1ODgx

On the same day after order i have seen review of the that was very bad and i wanted to cancel this order and on the same day i within 8 hrs i called on number of customer care but they didn't respond to me then i send lot of emails, direct message, whatup calls, messages but they didn't respond to me i sent lot of email for cancellation of order but didn't replay and have emails as proof as message, direct message, whatsup messages next day again i started calling to company at morning once they take my i tell customer executive about this the told me that order is ready for shipping now you have to wait till order is shipped and when delivery boy comes to you at that time cancel your order we will refund you but i want my full amount refund because i email them before 8hrs according to their tearms and conditions i sent cancel request to them but they didn't respond me that's their fault today the delivery boy came to me and i cancelled order and refused to take but still my money is not refunded now today 27, 7, 2020 one day ago and no response from company my order number is 33641
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Cheeting wap site don't buy anything not refund not delivery
Am paid money but my order is not place
Same thing happened to me. I've also lodged a complaint in https://consumerhelpline.gov.in/

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    Office No- A20, Lower Ground Floor, Rajendra Jaina Tower, Wazirpur Complex, Near Shalimar Bagh Metro, New Delhi-110052, India
    India
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