| Address: | Commercial complex, 402 First Floor Rajendra jaina Tower Wazipur, Ashok Vihar, Delhi, 110052 | | Website: | www.touchlcdhouse.com |
Order ID : 630027
I have ordered this product online on 11 th May 2022, and did online payment of it of ₹1368 . the product was defected when I received it, I have complaint about it, . They asked me to sent the photo of the defected part, than they asked me to sent the replacement on a particular address, . So i sent the replacement from Trackon courier on 19 th May 2022 by paying ₹150 from my pocket as they asked me to do so. The tracking ID of the courier is [protected], and they received the replacement on 23rd May. It has been one month from that day, they are not picking my phone and if by chance they pick it, they say that they have send my replaced product, and when I ask for courier tracking id they refuse to tell me. They are just lying and making fool of me. I am also having the call recording of what they have said to me.I have spent a total of ₹1518 till now. My time and money is wasted because of this company. They are neither refunding my money not replacing my order. This website created a lot of trouble for me, it is a completely fraud website. I am feeling like my mind is getting Torcherd because of this website. Such companies should be banned. Please 🙏 ask this fraud website to refund my money.
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