Touch Lcd House — Vivo V5 Display And Touch Screen Glass With Frame - Black

Address:402 First Floor, Rajindra Jaina Tower, Wazirpur Commercial Complex, Near Shalimar Bagh Metro, Behind Petrol Pump , New Delhi-110052
Website:www.touchlcdhouse.com

I have purchased Vivo V5 Display And Touch Screen Glass With Frame - Black from Touch LCD House on[protected], and my Order ID: #320643. the amount of Complete set 1650 Rs. and they sent only Touch Screen and LCD only. not back frame. Within 30 minutes I have raise a complaint on Touch Screen Portal and my return ID is 3165. and I also called him on there number and the customer support executive is very rude and they are not accepting their fault or Mistake and behaving like a don. and after so many discussion they said they will reply with in 24-48 hours i wait 72 and than again i call their customer care number, same person again pick the phone and same reply with same talking way. i also sent some photos as per they required on their WhatsApp number and now they said wait for more two-three days. this is my worst experience with any online selling service. person who talking on customer service number have no sense how to talk with customer and how to treat customer. and they are talking like they are don and the said, do what you want to do and they are not listing and not resolving my problem. I think they are cheating all the customer because i have seen lots of complaint against him.
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Jun 02, 2021
Updated by VijaySingh2021
After so many conversation today we received email from them---Dear Sir/Madam
Right now we don't have frame. Display is available which has been sent to you when frame is available it will be dispatched to you.

Thanks,
Touch LCD house

After Receiving this email we thought we will use the old frame but when we saw the LCD and again we found a measure defect on the touch screen flex cable and connector. By looking at this I am totally upset by giving your service. I am also sending photos of broken flex cable and connector.

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    402 First Floor, Rajindra Jaina Tower, Wazirpur Commercial Complex, Near Shalimar Bagh Metro, Behind Petrol Pump , New Delhi-110052
    India
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