Touchlcdhouse — Product was not delivered to me

Address:	405, Lower Ground Floor, Rajindra Jaina Tower, Wazirpur Commercial Complex, Near Shalimar Bagh Metro, Behind Petrol Pump , New Delhi, 110052
Website:	www.touchlcdhouse.com/Contact-Us

Hi Sir,

I purchased "Full Body Housing For LG Stylus 2 - Titan" and "Full Body Housing For LG Stylus 2 - Brown" on 04/02/2023 with order id's #808624 and #808657, I spoke to customer service that both products are placed successfully with payment done through paytm but I cancelled one product on the same date with order with id: #808624, and I asked for refund they said you will get your refund for cancelled item in 24hrs and the other order will process in 3-4 working days. Its been 14days till now I didn't get refund and i didn't the product deliver details as well, when I tried to contact them now they are not responding/answering my calls and messages..