Tp Link — TP-LINK refuses to honor warranty claim

Short list of TP-LINK Indonesia policies to avoid honouring their warranty obligations:
1. Only one service point in the whole of Indonesia
2. Requiring that customers of the whole Indonesia come to Jakarta to bring their product for warranty repair/replacement
3. Requiring action from sellers in an area of e-commerce where sellers do not provide this support
4. Requiring the original box even 11 months after the purchase
5. The refusal to accept to honour warranty obligations even when the customer provides invoice, KTP, serial number, proof of non-cooperation by seller

Shame on you TP-LINK.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Indonesia
    File a Complaint