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Tp Link Complaints & Reviews

S
spdtechie
from Bengaluru, Karnataka
Sep 28, 2022
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Bad Quality Of Service and delay in product replacement

Address:Hyderabad
Website:www.tp-link.com/in

Hi,

I had to replace my Archer A9 TP-Link Dual Band Router which is faulty and is under warranty and the same is submitted to Secunderabad TP-Link Service Center on 12th Sept'22 in person and till now the faulty device is not replaced and also no communication regarding it. Everytime i call the TP-LINK service center in Secunderabad, Telangana concerned people are just saying another 2 days every week and now its been 16 days...
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Z
Zhilin Li
Jun 17, 2022
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Refusal to honor warranty

Address:No idea

AC600 Nano adaptor snapped in 4....
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Short list of TP-LINK Indonesia policies to avoid honouring their warranty obligations:
1. Only one service point in the whole of Indonesia
2. Requiring that customers of the whole Indonesia come to Jakarta to bring their product for warranty repair/replacement
3. Requiring action from sellers in an area of e-commerce where sellers do not provide this support
4. Requiring the original box even 11 months after the...
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R
Raaj14
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Internet is not working

Address:Ivy Estate, Wagholi, Pune

Internet light of the router is blinking constantly & no internet connection is showing...
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R
Ramu chowdary chidipothu
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Tp link my rotter is not working

My wife rotter is not working network is
Not available
*...
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D
diff_2013
from Pune, Maharashtra
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TP Link Archer C6 Router

Website:www.tp-link.com/in

I refer to TP Link Archer C6 router which is available in India. However this device has a flaw. The router supports a feature called dynamic dns which allows the router to update the IP address at specific interval. However router only updates the DNS database only at the interval.

However this is a problem because router should update DNS whenever new IP address is assigned and not just at the interval setting. So there will...
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A
anurag1992
from Delhi, Delhi
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fraud with customers

Address:New Delhi, Delhi, 110092

Tp link router model no tl-wr841n, product clearly mentions on the box 300mbps wireless speed. But router is not giving more than 40 mbps wireless speed. When i reached authorised service center of tp-link at nehru palace delhi i. E. At flat no 409, 4th floor, raja house nehru palace, delhi-19. The executive is saying that the product itself is not capable of delivering the wireless speed not more than 40 mbps wirelessly and said product...
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I purchased the greatly toted tp link archer c5400. Setup was easy and i had set it to take automatic firmware updates. Big mistake! After 6 days of operating flawlessly the router just stopped working and went into an endless lop of powering off and on. I call tech support and wait forever for a tech. Over an hour later the tech realizes what i had told him in the beginning was the case. A brick!! He says an rma # will be emailed to me for...
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Sanjay Tolani
from Jaipur, Rajasthan
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Tp link router stopped working after 2 months

Address:Jaipur, Rajasthan, 302017

Sir
I have brought tplink 150 mbps wireless router from amazon.in, after 2 months, the router stopped working.
And there's no technical support. when ever i call they are busy, i have tried it for not less than 100 times, but got no support.I have also mailed my issue to support.[protected]@ tp-link.com but haven't got any reply.

sir, the router is under 3 years warranty period and I have the invoice too.

I,...
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Rajap8831
from Bengaluru, Karnataka
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Wi-fi modem td w8951 n-150

TP-link Wi-Fi modem(TD W8951 N-150-Very Very worst brand.Don't go this brand almost four times replaced with 3 years.Again facing problem totally product was not working.Very careless customer support.Raised the ticket in Head office itself but no use.Local service centre person was not take any steps regarding my complaint.

Ticket ID:157345...
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R
Robert White
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Help desk

I have a complaint about the help line. Not only does the call center have a long wait just to talk to a person. But once you do get to speak to a person they are not very helpful. I will clarify that statement with they are not helpful with anything out of the ordinary. I spent an hour and a half on the phone trying to set up two TL-WA510G at my house. After the 1 1/2hrs the staff finally figured out for to fix the problem. I them brought...
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U
umsethi
from Gurgaon, Haryana
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TP Link not honouring Router Wifi Modem Warranty

I had purchased a TP Link modem from snapdeal in Sep 2013. This was a modem with Wifi and model W8951ND. The wifi modem did not have very great performance but somehow i managed to keep using it as already had burned 1500 Rs. on it. It is a product with 3 year replacement warranty. Now in March 2015, less than 1.5 years after it was purchased, it has stopped working and i have raised support issue with TP Link but they are not responding...
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R
romfl
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-working of TP Link modem router

Address:Krishna, Andhra Pradesh

MADRAS FERTILIZERS LIMITED (A Govt of India Undertaking) REGIONAL OFFICE D.No.56-5-8, Lakshmi Apartments, S3 Ramineni Street, PATAMATA VIJAYAWADA – 520 010 PH:[protected] Dec 19, 2013 To Customer Care TP LINK Sir, Sub: Non-working of TP Link modem router We have purchased TP Link modem router model no.TD-W8951ND (sl.no.[protected]) from Baid Electronics, Vijayawada on 25.11.2013. Initially it was worked comfortably...
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T
tkaggarwal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wifi Modem not working

Address:Punjab

TP LINK ADSL Modem TD-W8951ND was purchased in Sept.2012.It became faulty after 2-3 days.It works with data cable but not on wifi.Even configured data doesn't remain stored.The complaint was lodged with TP LINK support on 2/10/12. Many reminders were also given there after ut company has not provided the support and the modem is still faulty.I suggest the friends not go in for buying TP LINK products....
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