TPSL — amount deducted but transcation failed

i proceeded for a transaction at d2h recharge forum my transaction failed please refund my balance or recharge the dues my id is 9760273 and the amount was of 241 rs and a recharge for one month and the bank was Punjab national bank date of the incident-16/6/2015 client ID of D2h vedeocon[protected] & Rs 241 se recharge kiya punjab national Bank se paisa kut gaya lekin meri Id 9760273 main rechage nahi hua isleye yato mera recharge kar do ya refund . dhanybad