Tpsl Government — Paid electricity bill but money not received to puvvnl

Website:

tpsl.government

I recently paid my electricity bill through the e- nivaran app and payment gatewy was.tpsl govenrnment the amount was Rs 5316.And the payemnt was done through upi on google pay i have all the record of the payment with screen shot the money and the transaction was authorised successfully but it was not received at the puvvnl site and my account electricity account .I want quick refund of my money or else i am leading forward with this complaint ..
WANT THE MONEY REFUNDED Rs 5316
There Upi id - tpsl.[protected]@okicici
ICICI should resolve this matter quickly