TPSL — Money deducted but payment not processed . Need refund.

Date : 03rd Sep

Payment process :
Amazon Pay wallet- TPSL Ingenico EcomLarge - HDFC Life Insurance

Issue related with :TPSL payment gateway

Issue : Money got deducted from Amazon Pay wallet but payment not processed while doing payment of Insurance.

Amazon Payment Order I.D : P[protected]

Attachments :
1. Error message received
2. Amazon payment confirmation.

Desired Resolution: TPSL should refund my amount.