Trackon Couriers Complaints & Reviews

I am recently getting many couriers every month. And among them i had got 2 couriers whuch were sent through trackon couriers. Both the experience was very poor and so irritataed me. The first one was delivered after keeping it about 14 days in their office. And the second one, first i contacted the office shown while tracking and they said that it eill be delivered tomorrow so i waited. And when today i called them they told me that it is in another office so plz contact them. So i contacted them and said that they called me but i didnt respond. When i check it i saw that they had called but only once!!! In my experience all other couriers services other than this will call us minimum 2 times. I got connevted to their office after calling 5 times!!! They were really talking to me with immense anger. I was really ashamed.. What an ashammmed behaviour towards customers. Shame...

Hello
My city is ahmedabad i bookex parcel from delhi on 14th june 2018 and today 20th june 2018 still i don't receive the parcel even no one giving propre reply from delhi office authority says jo hota"he ukhad lo" such a cheap language i will never ever trust on this kind of courier company jiske employees ko baat karne ki bhi tameez nahi very very very bed experience

My AWB no. Is [protected]. I have not recieved my consignment even when i was promised that it will reach me by 14th. Today is 20th. I have called trackon several times, most of the time my call was not recieved and even when it was recieved i was promised that they will revert back after providing me the complaint no. But they didn't. In the trackon tracking website whenever i try to track with my AWB no. The last updated status is dispatched from delhi since past 7 days that is 13th june.
Please resolve this issue .. we would not like to notify the consumer helpline.

Trackon courier se maine ek courier jiski id [protected] h gajraula se gurgaon k liye[protected] ko 19:00 bje courier service gajraula dwara ki thi.jiski[protected] tk bhi delivery nhi hwi h.courier service k customer care pr bat krne pr b koi responce nhi mila.us courier mai emergency blood samples the jo 2 din tk itni grmi hone ki wjhse kharb ho gye h jiski wjhse mujhe lagbhag 4000 rupey ka nuksan uthana pada.mai courier service se request krta hu k meri is problem ko jldi shortout krwaye or mujhe jo nuksan apki company dwara hwa h uski bharpai krwayi jaye

After a half and a one month ago i courier d parcel. Track [protected]
It's showing deliver but actually it has given to d wrong person
Ranu mirza
Khwaja garib nawaz colony
Ward no 29 front of bismillah mosque
Salim bhai asi company house ramganjmandi district
Kota rajasthan
Pincode 326519
Mob [protected]
From gagankaursethi
Mob [protected]

Dear sir,

A consignment has been booked from chennai on 13.06.2018 for jamshedpur, jharkhand but till 20.06.2018 the consignment has not reached. Their customer care as well as branch staffs are very rude every time i call them they tell me that the consignment has not reached howrah yet you will have to wait we can't do any thing.
This consignment is very urgent to me as my client is chasing rigorously for the material.

Consignment no. [protected]
Booking date: 13.06.2018

Regards
Rajkumar das
Ishan enterprises
[protected]

I booked a package to be delivered weighing less than.400gm for which they charged me 150 rupees and promised me that the package would be delivered next day or day after tomorrow. The package was booked on 11/06/2018 and was supposed to be delivered on 13/06/2018. However after repeated followup i have no resolution even after contact the vendor and customer care i get absurd answers and promises that i would get revert and followups but in vain my package is still undelivered and there is no revert from the vendor and customer care which most of the time is unreachable it is scam and fraud courier. I tried all means but it seem the company is not even bothered about my package and the response from customer care was the package is still in delhi and they are checking what went wrong where as the vendor confirms the package is at destination city. I was been told on saturday that with 12 hour from date 16.06.2018 same would be delivered with guarantee however same is still pending. I want to file a case against such an irresponsible company and want to make no one else faces same problem there were some medicines in then package which were urgent.

This is one of the worse services i have come across... Such a bad expirience...
My parcel was disptched on 7 june nd it reached my citu on 13 june. Today it is 19 june and i have not got my parcel yet. The package is in my city but they have not delivered me yet. I filed a complaint and they called me and they stated me that they tried calling me and i didnt receive which is a absolute lie because i have nevsr swtiched off my phone once as it is my regular number and i have been recieving callss daily... This implied that they wede lieing. When i asked then to deliver me the day itself they denied on my fad amd talked very rudely. They said they will deliver it the next day but they havent delivered yet and when i am calling their service number they are not picking up my cal since morning... Disgusting service... If you cannot mannage then discard it... Who will pay for my loss as they have delayed my parcel which i ordered for eid and eid has already gone

We are noida based company. We have sent a consignment on 13 june 2018 through trackon courier from noida to the below address:

Dr. Sadanand row house e5/11, sun empire phase-i, singhad road, near sun city, wadgon bk, pune-51,

There were powerbanks but now 6 powerbanks cost 10000/- are missing from the packet and box is opened.

Please find the attached picture of box and courier slip.
Kindly take strict action against this and provide us our material back or reimbursement.

My consiment is showing on webiste that recived at bhadrak trackon with employee mob no but there is emoloyee saying that this is not mob no of trackon curior service & after that i was go to on branch to inquiry about my consinment that i find that the there is no recive product on trackon branch.
Product delivery service is soo late of this company

It's been 5 days my order has not been delivered yet. Whenever i call, they say that delivery boy has left and you will get your parcel soon. It's really annoying when every day you get to listen to same words but no action is taken. They either repeat the message or they will put your call on hold.

The service is really horrible.

Details of the consignment-

Consignment number -
[protected]

Date on which it was supposed to be delivered-
14/06/2018

Current status displayed on the site-
Hold 14 jun 2018 with time over

None of the delivery people tried to contact even once.

These kinds of negligence is really intolerable as the consignment can have valuable things. Delaying the consignment can have an adverse effect on one's mind.

It would be really appreciable if someone can look into the matter and try to deliver my consignment asap.

I send a material tracking number [protected] to darjeeling with 4 packets amd two packets reached siliguri woth damaged amd two packets got lost. Now my party is also not taking a material. Whi will pay me the loss of my material now. Track on people are ignoring us. Nobody is helping us. They are saying the one who is responsible go and find them and ask them to pay u. Picture of damage material attahced

I returned a consignment to
"guruji trading company, kharra no. 16/10, gail no. 7, swaroop nagar extn.
Delhi - 110042" on 5 june 2018 from kishanganj - 855107 vide track on no. [protected] through trackon couriers.
Since 9 june 2018, only the same information about the consignment is shown "out for delivery" when the consignment is tracked.
Amazon.com says that it cannot start the process of replacing the product or refunding it's cost until the consignment is delivered to the company whose address is mentioned above.
Customer service, amazon has also advised me to a certificate from trackon couriers if it says that the consignment has been delivered.
Please do something to update the information about the delivery of the consignment or to issue me a certificate regarding it so that amazon.com may refund me the money or replace the product.
Anil jha
Anil jha niwas, fulbari (Near govt. Middle school)
Post: kishanganj
Distt. Kishanganj
Pin code: 855107 (Bihar)
Contact no.[protected]
[protected]
E-mail: shyamal. [protected]@gmail.com

Urgent shipment from mumbai to hyderabad (Flight) was done on 12.06.2018.
On 13.06.2018 00:51, shipment has reached hyderabad hub.

Hyderabad track on is not delivering the package since then.

Its been complete 3 days today that shipment is lying in hyderabad. 13th, 14th and 15th is almost complete and they are unable to deliver the package.

We have been given a number [protected] - it belongs to umesh as per true caller. This guy is pathetic and always ask us to call on landline which is always busy. You can try calling on hyderabad landline number that is [protected]/05.

After spending a lot of effort we found attapur hyderabad landline number, where it was informed that delivery will take place on 15th. Today again we called the same number and information was provided that delivery might take place tomorrow that is 16th june 2018.

In short there is escalation matrix and person responsible on website doesnt response or cut the calls.

Please help!

I (Sukant goel) have made a courier from lohia nagar ghaziabad office on 5th june, 2018 to indiranagar bangaluru.
My parcel is of 3.5kg and they charged me 420 rupees for that.

And they told me that parcel will be delivered after two days.
Today is 14th june, 2018 and i don't know where my courier is.
I already made complaint on 11th june but no reply from trackon.
Very bad delivery service
Poor customer service as i already made 5-6 visits at ghaziabad office, no feedback about my courier and complaint
Trackon courier service customer care no.[protected] is also no one is picking the call.
Tell me what should i do

Dear sir/madam,

We are waiting for your revert from last two and half month but no response.

Best regards
Rakesh sharma / a/c & admin officer / fashion square
[protected]@fashionsquare. Biz;

From: rakesh sharma
To: "[protected]@trackon.in"
Cc: gunjan puri
Sent: tuesday, may 8, 2018 1:56 pm
Subject: re: parcel lost recovery

Dear sir/madam,

We are waiting for your revert from last one month but no response.

Kindly confirm on urgent basis otherwise we will lodge a fir against parcel lost.

Best regards
Rakesh sharma / a/c & admin officer / fashion square
[protected]@fashionsquare. Biz;

From: rakesh sharma
To: "[protected]@trackon.in"
Sent: friday, may 4, 2018 4:05 pm
Subject: parcel lost recovery

Dear sir/madam,

We have sent one parcel through trackon courier - awb no[protected] on 31/03/2018.

I am following up from customer care from last one month but every time they confirm please wait for two-three days, our operation team searching parcel.

In parcel we sent 15 approved sample of sweaters which cost around usd 100 each, total cost usd 1500.

So, if parcel not found kindly arrange payment o[censored]sd 1500 against our lost parcel.

Best regards
Rakesh sharma / a/c & admin officer / fashion square
[protected]@fashionsquare. Biz;

— forwarded message —
From: rakesh sharma
To: "[protected]@trackon.in" ; "[protected]@trackoncourier.com"
Sent: monday, april 9, 2018 10:27 am
Subject: re: tracking no[protected], dated. 31/03/18 till not deliver, no update on site/customer care

Hi,

Please update on below on urgent basis.

Best regards
Rakesh sharma / a/c & admin officer / fashion square
[protected]@fashionsquare. Biz;

From: rakesh sharma
To: "[protected]@trackon.in" ; "[protected]@trackoncourier.com"
Sent: thursday, april 5, 2018 1:13 pm
Subject: re: tracking no[protected], dated. 31/03/18 till not deliver, no update on site/customer care

Below courier booked on 31/03/2018, currently below status show, i am contact customer care also, but no response. Kindly update on priority.

Status of awb no[protected] not updated
Details
From to man. No. Date time
Gurgaon hub delhi h. O.-[protected] bn9824906 31/03/2018 21:27
Delhi h. O. Ludhiana hub-[protected] v2705845 01/04/2018 18:15

Best regards
Rakesh sharma / a/c & admin officer / fashion square
[protected]@fashionsquare. Biz;

From: rakesh sharma
To: "[protected]@trackon.in"
Sent: thursday, april 5, 2018 1:03 pm
Subject: re: tracking no[protected], dated. 31/03/18

Kindly update on urgent basis for tracking no[protected].

Best regards
Rakesh sharma / a/c & admin officer / fashion square
[protected]@fashionsquare. Biz;

From: rakesh sharma
To: "[protected]@trackon.in"
Sent: wednesday, april 4, 2018 4:34 pm
Subject: re: tracking no[protected], dated. 31/03/18

Please update on priority.

Status of awb no[protected] not updated
Details
From to man. No. Date time
Gurgaon hub delhi h. O.-[protected] bn9824906 31/03/2018 21:27
Delhi h. O. Ludhiana hub-[protected] v2705845 01/04/2018 18:15

Best regards
Rakesh sharma / a/c & admin officer / fashion square
[protected]@fashionsquare. Biz;

From: rakesh sharma
To: "[protected]@trackon.in"
Sent: wednesday, april 4, 2018 12:49 pm
Subject: tracking no[protected], dated. 31/03/18

Hi,

I have sent one courier on below address on saturday 31/03/2018,

Ms. Ritu
Dimyra international
St no.4, guru vihar,
Rahoan road, ludhiana - 141007
M - [protected]

But its currently pending. So, please deliver it on urgent basis.

Best regards
Rakesh sharma / a/c & admin officer / fashion square
[protected]@fashionsquare. Biz;

I didnt received parcel.
It was despatched from hyderabad on 9th.. Neither the status is updated lateron nor i received the parcel yet.

Tracking no. [protected]

Address
To megha
House no. 5213 opposite to shiv mandir street no.1, new shivaji nagar ludhiana (Punjab)
Pin code 141008.
[protected]

Let me know the status of my courier. I need it on urgent basis.

One item with W/B No. [protected] was booked from Mumbai for Aishwarya Ranjith New Delhi on 05 Jun 18 and was shown received at Trackon courier hub Naraina Industrial Area PH 1 New Delhi -110028 on 04 Jun 18.

However another W/B No. [protected] which was booked from Mumbai on 03 Jun18 and received at Delhi on 04 Jun 18.Both W/B No. s have been clubbed with my item and my item has also been shown as delivered on 04 Jun 18.

I have not received my item and neither I got any call from the courier company on the delivery of my item.

I have sent my parcel on 05.06.2018 from noida to delhi. But today is 12.06.18 and still parcel not delivered from ncr to delhi. They written incomplete address. But we are giving complete address and also gave ph no. But they didnt respond for this and didnt call us. Tracking no is [protected] and not received calls.

Adress is c-72, third floor, chattarpur enclave phae - ii, new delhi-110030
Ph-[protected]

I had a very important document couriered from your courier company in allahabad katra office to an address in bangalore. I have been tracking it for days now. It had reached bangalore the very next day but hasn't still been delivered. The customer service is very poor. I have gone a number of times to the katra office they are unable to help. And the bangalore number of the lady who is supposed to have it delivered is never answered unless called constantly more than ten times.